Menu
Register
Write a review File a complaint
CB Internet and Software mSpy Refund back on credit card ticket #4954046! & 4954032!
mSpy

mSpy review: Refund back on credit card ticket #4954046! & 4954032!

J
Author of the review
3:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have several tickets numbers and this is the latest one. I purchased this program on Sept 15, 2023 after talking with a chat agent. He also gave me misleading information after I was directed to the credit card section to put my information. He used His discount number and I was charged $218.50. After 2-3 different third parties appeared, I turned around and canceled my subscription and asked for a refund.

I have been asking for a refund since Sept 15, 2023 going back and forth. Consumers are always given the opportunity to cancel a subscription or return items to a department store. Even without looking at your policies which I never looked at because the chat agent sent me right over to the credit card registration site to pay for the program.

I have not even used the program or plan to use the program. I just want to have my refund issued and credited back to my credit card.

This is my 7-8 attempt and what this company is doing is not right. You are robbing me of $218.50 and this should be returned at the earliest.

It was even indicated that 25% would be given back to me and I have not touched the program. This company truly is a scam as I have read a lot of emails as I am trying to get my refund back.

Never heard of such a sham in my life.

JOANN SWAIN

Desired outcome: TO HAVE MY REFUND CREDITED BACK TO MY CREDIT CARD

Oct 08, 2023 4:32 pm EDT
mSpy customer support contacts
Address

800 W El Camino Real, Mountain View, CA, 94040, US

Website
File a complaint Write a review
View all mSpy contacts
Dear Customer,

Thank you for the reply!

We are sorry you are not satisfied with the service.

Please note that your purchase has already been partially refunded.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More mSpy reviews & complaints

mSpy - Functionality and refund policy 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - I want my money back
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Website was untruthful, company unethical
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - you won't receive refund for useless software 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - be careful!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - terrible service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Complaining mspy very tricky to trap you into hang man situation, they should mention the rooting, procedure before asking a customer pay,
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Does not work, refuse to refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - No refund from mSpy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment