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Motorola – Page 6

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1.8

Overall reputation rating based on reviews and complaints

Motorola earns a 1.8-star rating from 2 reviews and 105 complaints, indicating that most smartphone users are dissatisfied with their devices.

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Motorola Complaints Page 6 of 6

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12:00 am UTC

Motorola faulty l6i handset!

I bought a handset Motorola L6i from an authorized dealer of yours AirCom, Kamla Nagar on 28th Jan 2007 Bill No 14491. The day I bought it since then onwards I have been facing problems with it, It does not receives any signals at all usually when I am at home, I am neither able to receive the calls nor I am able to call anybody. It is having an Airtel connection([protected]) there is no problem with that Cellular Service provider as we already have tested the same SIM card in other Cell phone (Nokia) and it works fine.

When we took this matter to the Dealer he referred us to the Service Center and they said that some problem is going on with the particular Cellular Service provider please keep it with you and see if it starts working fine within the next week. We did the same but of no use, we took it again at your Service Center North, Delhi, Model Town, UCOM Technologies pvt. Ltd., Shop No. 9, 1st Floor Kirpal Bhavan, Near Raghuna Restaurant, G-8, Model Town 3rd, New Delhi-110009, Delhi, they said that the problem will be solved once the software of that particular handset is changed Job No [protected] dated 9th Mar 2007. They changed the software but still of no use. I am still facing the same problem unable to make calls and receive them while I am home.

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amit123thakur
Bramhapuri, IN
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Mar 25, 2010 12:54 am UTC

It is a very slow phone.Stay away

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esehgrav ynot
IN
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Jul 23, 2010 6:26 am UTC
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I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.

People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.

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amit123thakur
Bramhapuri, IN
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Mar 25, 2010 12:54 am UTC

yes it is

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PankagGupta
KR
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Jan 13, 2010 3:58 am UTC

I was user of motorola L6i but it was damaged due to fall in watertank and i have check with ASC but they said it would be change whole system so that system was kept into my almara.
Plz suggest me how could we repair it again...

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Amit Kapila
IN
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May 26, 2009 3:03 am UTC

Not Repairing the handset Properly

I bought a Motorola handset L9 on 02nd, July 2008 against Retail Invoice No. AW-3048 from Anmol Watches, Chandigarh. Its EMI number is [protected].

18 days back i.e. on 09th of May, its starts giving problem like auto operate. I was not able either to make any call or receive. Without pressing any key software was auto operating.

I went to the Motorola Repair Centre at Chandigarh (Reddington Services, Sec-20D, Chandigarh).They took my handset against work order no. 1425 dated 09/05/2009 and said that handset will go to the company for repair and that they will inform me about the status within 15-20 days.

After 15 days when they didn't call me, i called them up to inquire about the status of the handset. They people said that ask after 2 days. I called them after 2 days than they said that ask after 2 days more. Then I called the Motorola Customer Support directly to Mr. Sabharwal then he told me that he will tell me the status within 48 hours but till date I haven’t received any call from him. Then after 2 days I called again Customer Support Mr. Sudesh, he told me that within a week you will receive your handset. Side by side I also made calls to Reddington service, Chandigarh for the status of the handset but they people always taking me in loop and didn’t give any positive response. Then I lodge a complaint against Reddington to Motorola Customer Support for their bad service and misbehaving with customer but you people also don’t take any action against them. Then I received a call from Reddington, Chandigarh on 25/05/2009 that my handset got repaired now I can collect. I visited their place and collected my handset. At that time handset was working properly for 10-15 min. Then I came back to my home. When I started to make a call to my friend then it starts giving same problem as earlier (Auto Operate).

I complained this issue to Motorola customer care to Mr. Shashank and requested for replacement and he told me that he is requesting the concerned department for my handset replacement.

Kindly replace my handset as its not possible for me to wait for more 20-25 days to get it repaired. As I am in marketing field so I can’t work without mobile. This is my request to kindly replace my handset as soon as possible. Otherwise, I will drag your authorized service center in Chandigarh to Consumer for harassment given to me. I wasted my lot of money on phone calls and petrol to visit their office many times. It was such a big harassment I have ever faced. Your service is very poor as compared to Nokia. Nokia is the BEST!

Amit Kapila
Chandigarh
Mb. [protected]
Email Id: amitkapila.007@gmail.com

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jacob
KE
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Mar 05, 2008 4:07 am UTC

I bought a motorolla l6i phone from authorised phone dealers after aduration i discovered that after a while ait made some kind of sound. It dint light to be able to see the problem. From that day it has been making such kind of suond which has made me to get stressed. Please help me out.

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Chidambar Johsi
IN
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Nov 13, 2007 9:18 pm UTC

Please please never buy Motorola hand sets I purchased Motorola communicator and it has problem and it does not have any service.

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kartik
MY
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Oct 24, 2007 8:24 pm UTC

I'm having a Motorola L6i.it is a beautiful phone but the phone memory piss me off. So I was thinking why not u guys create a usb portal memory card reader for phones which has a standard memory. If at all the usb portal memory card reader is created it will be cool.

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Rishi Kishore Chatterjee
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Mar 22, 2007 12:42 am UTC

I purchased a Motorola L6i from THE MOBILE STORE, Kolkata and within 3rd it it started giving problems and was becoming dead sporadically. I deposited the same with REDINGTON INDIA PVT LTD, Deshapriya park and insisted them to replace the set but they were inconvincible and were in no mood to replace the phone, infact they came up with some weird remarks like the replacement cannot be done if it has crossed 30 mins of talktime. So, currently I am at their mercy and I hope I have to carry on with a repaired set. I have also registered complaints on MOTOROLA site but with no response.

I will suggest you all to not to go for MOTOROLA products due to their lackadestile and indifferent attitude towards the customers.

ComplaintsBoard
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12:00 am UTC

Motorola handset does not work properly!

I bought Motorola-C168 handset before five months but the handset not properly charges. Two time I am handover to Local Dealer " Modern Electronics, Akola" they tell me that they send it to service station of Motorola but first time they told me that handset having problem of software & i repair it. But handset does not repair then again i submit the handset to dealer now he told me that handset having liquid problem. I 100% sure that company cheat with me.

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mahesh
Salem, IN
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Mar 17, 2008 3:54 am UTC

How to install games in my moblie ( motorola c168 )?

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rajul singh
IN
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Feb 28, 2008 2:12 am UTC

I had given my ear phones in yr care center thay r nt giving me good responce from there side & after 20 days thay r saying me hay ear phones r not avilable bz of shortage from MOTOROLA... i m citizen of DELHI..n diposit my ear phone in UCOM Tech.delhi vikas marg.shakarpur,near Nathu sweets...

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Elvis Mumba
NO
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Jan 20, 2008 7:01 am UTC

I got my c168 four months ago but it just went off,it can't charge & it can't switch on. At first when charging the key pad was on but you can't switch on or off.

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fenilbbvv
Gurugram, IN
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Dec 04, 2007 11:56 pm UTC

i have c168 that show battary is chrging but when i unpluged charger battery show low so help me with pic

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Charles
Hyderabad, IN
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Nov 30, 2007 4:37 am UTC

Light Fault.

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satinder singh basra
IN
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Nov 02, 2007 2:48 am UTC

Only charging time power on my handset!

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Siddhesh Danait
IN
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Oct 13, 2007 11:14 am UTC

I purchased this mobile just few months before. The response which I got from this mobile was completely worst! This mobile is just good for it's FM purpose ans Phonebook SMS memory. It even runs wap i.r. GPRS... but a number of times my piece was hanged. It's memory is too low... some about 634kb.

Even it doesn't supports JAVA programs!

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Ghanta Kiran
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May 02, 2007 6:15 am UTC

I'm using Motorola c 168 hand set. Now a days it is hanging while typing messages. it takes lot of time to open phone book or call to a number. It didn't connect to the person who i'm trying to call. After a certain number tries it get connected. And more over it hangs in the wap.

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Suresh Kumar Jain
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Apr 16, 2007 4:21 am UTC

I am not able to utilize Sim Tool Kit Power with my MOTOROLA C168 Mobile Hand Set.

ComplaintsBoard
J
12:00 am UTC

Motorola I hate the experience with motorola!

The phone I have bought from motorola had problems in the first 3 months. First, the camera was gone, then connections started giving me problem. Then, isolation material was creating problem. I have lost all my stored phone numbers. Middle of the calls the phone was dying even the battery was fully charged. I have seen several people with the same phone, they have had the same complaints.

I bought it to use it out side usa in europe. After having problem and taking to the local (in europe) service, they had not honored the warranty (please be careful - they have this gimmick, if you buy this phone via internet, there is no service available). Then, I was told to send it to the customer service in texas. Before I sent it, the customer service was no help at all, one of them says something and another-one says something else. Before the repair at first it was going to be free of charge, then they were saying $75, and I still accepted, but later they said, I have to pay $175 for the refurbish one and it would be set to use only in usa. The phone companies are giving away phones if not free, it is not more than $100 for the brand new phone. Unfortunately, motorola can not even back their product reliability. They have set up a good and easy business. I hate the experience with motorola. Where is the 6 sigma mentality? Where is the trust-able product? Where is the reliable service? They are lacking all over. Don't even think of buying any products from motorola if you are going to use it overseas.

They are all gimmicks.

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Larry Brown
US
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Aug 16, 2026 4:58 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

The worst phone I ever had in my f****** life is a Motorola and I would love to be able to send it back and get my money a Motorola razor how can I get my money back from this s***

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kristafff
Plano, US
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Aug 12, 2023 11:05 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

This is the 3rd time the screen has crapped on this device - I now have to go thru insurance and pay for a replacement device - I do not want another product from your company - your device is poorly made and has issues.

This model of phone is poorly made and should be recalled from the marketplace - it was expensive and so not worth the money

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Moto g73
Kochi, IN
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Jul 25, 2023 6:09 am UTC

After a month of purchase, the headset jack became compliant. Glare fell on the wide camera glass.

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ozzcows
Wilmington, US
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Oct 30, 2009 2:51 pm UTC

I had two, one broke after a year and I gave it the benefit of the doubt since I used it in the rain and it may have gotten wet slightly. I bought another one, and the screen immediately broke from a fall I had on some ice outside. There was no physical damage to the phone, no crack or anything and the screen is unusable.

The phones are overpriced garbage gadgets meant to break so that mommy and daddy will pay to fix this trendy ### phone.

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bmr
Littleton, US
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Oct 12, 2009 11:13 am UTC

I can now see that buying a Motorola razr was a mistake...I am having the same problems...just turned off, put in new battery, and new charger and it will not charge...I use to have a motorola years ago and it did not work right either...so I guess now I will go to samsung or someone else...their phones seem to work very well...too bad its an american company...guess that goes to show you that the Japaneese are just better at electronics...

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ThisGuy'sAHomo
Vineland, US
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Aug 20, 2009 4:44 am UTC

All I know is this guy's a little girly girl that needs his Iphone to Text his ### about the next cool leg warmer. ###in fruity boy, my razr's a peice of ### but I'm not a cry baby at least. Somebody needs a new tampoon!

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ThisGuy'sAHomo
Vineland, US
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Aug 20, 2009 4:40 am UTC

you're just a big baby, I think you should start holding your own and quit asking people to shake it for you ya fcking wanker!

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Gopi
IN
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May 26, 2008 2:05 am UTC

I've bought the Moto Razr, which is cost arround 14, 000. Battery performance of this mobile is very poor. Battery is dry in very short period.

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Adam Smith
Warner Robins, US
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May 15, 2008 3:38 pm UTC

MOTOROLA V3 IS THE ABSOLUTE WORST PIECE OF ### PHONE I HAVE EVER OWNED!
MOTOROLA WILL DO ABSOLUTELY NOTHING ABOUT IT!
DO NOT BUY THEIR PRODUCTS EVER!

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hosea mogale
NL
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Apr 04, 2008 7:08 am UTC

I called motorola za, spoke to Rachel, clueless as ever. I regret ever buying a motorola phone. Please hire professionals to support your products.

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12:00 am UTC
Featured review
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Hello. I bought a motorola two-line expandable phone, plus two additional handsets. The reception is so bad it’s virtually unusable. When I called motorola’s customer service department to complain, I had to keep repeating myself because of the bad reception. Their only solution was to send me a new phone system. What good is that when it’s obviously just a...

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