Motorola’s earns a 1.9-star rating from 0 reviews and 100 complaints, showing that the majority of smartphone users are dissatisfied with their devices.
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is it true
Dear winner,
On behalf of the Management and Staffs of Motorola Inc, we officially congratulate you as the beneficiary of the cash prize (£500, 000.00; Five Hundred Thounsand Great British Pounds).
As one of our cash prize winner, you are required to come to the above office address to receive your signed Cheque. Below are the required documents you are to provide before your cheque will be issued to you hand-to-hand by the promo co-ordinator
Please let me know if its true.I am a middle class person working for my family.
not working (hardware problem)
I have deposited the cell phone to the hotspots retails pvt ltd. For repair & service my motorola mobile l6i on 24th april 2008. Mobile is in warranty. (I purchased on 24 june 2007)
Neither they have returned the repaired mobile, nor they are providing me the alternate handset to me till they repair the my mobile.
horrible customer support - no value for warranty
I have bought Motorola H500 bluetooth headset in bangalore - Its less than an year and under warranty - But the ear hook of the headset already is broken. I have contacted every so called 'Motorola Dealers' here - Nobody is able to supply a spare ear hook for this headset. Without this this product is not usable at all. I have searched in few websites - in which few claim to have received from the customer suport in Motorola US centers. I wonder why the customer service is so horrible here in India inspite of getting froma reliable dealer?
Paying Rs 2500/- bugs for such product is absolutely waste - Please do not buy this product
secondary display is blank and a mark is seeing on it.
Mobile detail.
1. product: v3m cdma,
2. date of purchase : 1.11.07
3. dealer: calcutta hoisery stores.
4. invoice no. 609.
5. esn no. : 1bf86300
6. msn no. : g17whg2709
Complaint;
I have visited motorolla service center on 28.02.2008 and they just see the mobile and said that this case would not be considered as warranty case and for repair u have to pay something around rs.3000.00.
I ask why? they said that the display is boken due to some pressure on it, may be u have keep in ur pant pocket and it depend on the position ur.
Yesterday night I found this complaint on my mobile. before 2 days my mobile got hang I switch off and it was o. k so I ignored it, but since then the ring is also not ringing on call, charging takes toomuch time to charge and discharge within 2 hrs.
I request u to take my complaint to upper staff of motorolla. sir I m a employee of my company and I cant pay this charge from my salary to repair without any fault of mine. so I request u to help me.
I have also taken their complaint in writing. work order no. su/mo/07/10003 date. 28.02.2008.
Add. redington india ltd., turning point, ghod dod road, surat, gujarat.
Thanks.
I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.
People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.
bad after sales service
I am one of the "victim" of the after sales service problem from motorola, I had purchased my handset rather expensive handset last year, after few months of use, my 1gb memory card was corrupted, I laodged a cpmplaint at "adonis electronics pvt ltd' situated at mahal industrial eastate, off mahakali caves road, mumbai-400093. My complaint ref noe is [protected]. I was expecting a replacement of the memory card in a weeks time since it was in gurantee period. It has been more than 3 months today and yet have not got my memory card. People at service center don't even pick up my call... It I frustating... I am cursing the day I purchased the handset. I need to reach to the motorola highest authority to complain about the same.. Just a message.. To motorola... If this continues, your foothold in indian market will be doomed on the long run. Mantra here is just not to sell, it is to satisfy a customer by after sales service.. Today due to such petty issues you must have lost more than 20 customers whom I have warned not buy your product.
stay away from this phone!
Motorola RAZR 2 - http://razr2experience.motorola.com/
I purchased a Sprint Motorola RAZR 2 and the very first one had to be replaced. The second one has the same problems as the first and Motorola has not even tried to help me. They ignored my BBB complaint. So I am posting the problems with this phone here, in the hopes everyone stays away from this phone.
1. Does not support any of Motorola Bluetooth headset and headphones that I own. Even my new Moto stereo headphones that came out before the RAZR 2 even came out, don't even work.
2. Daily White-Screen freeze errors.
3. Text input in third-party app's in annoying. the "1" key cycles though characters that you will never use just to get to a period aor @ sign. the "0" key is used to cycle though the rest and again goes though characters that you will rarely use just to get one you will use a lot.
4. The touch-screen is way too sensitive. If you don't have a key-lock set, you will find that the TV app will load in your pocket and turn to a channel. Or it will just load the app and waste the already pathetic battery life. Even if the key-lock is on, the vibrate feature will go off so many times that when you goto use the phone, you will end up having 1 bar, maybe 2.
5. Horrible battery life. Unlike the A900, Katana, and pretty much all other slim-phones, the RAZR 2 gets really hot when using it. Heat means wasted energy, thus making the battery life the worst I have ever seen. If you are using bluetooth, and/or the TV app, or in an area with a weak signal, battery life can be as low as 40 minutes.
6. The UI is SLOW! I mean as slow as slow can get. This comes to it's full power of annoyance when you end up loading an application that you didn't mean to, and closing it down takes 5 to 10 seconds to close down. This will happen a lot, because the buttons are so close together, that you will end up loading the music or TV app without even trying. Scrolling through you content is horrible. Images take what seems like months to switch to the next.
7. No real media player. You can not fast forward or rewind video clips. So those days of watching movies and shows on your phone are over. Unless you want to sit and watch it from the beginning.
8. You can not hear the volume when setting the level for the ringer, alarm, ect. This most basic of features shows how low Moto has come when making phones.
9. The lower set of speaks has a groove where overtime it will cut into your fingers when holding the phone to watch TV.
10. The inner display has the typical data and time features, but with the RAZR 2 you can not get rid of the date. So if you have a cool screen saver, you will see "00/00/000 Day" on the screen. So if you have a cool pic of a Cele you are into, their face will be blocked.
11. The web browser is HTML, but it renders the site into pages. So a normal sized site will be cut into many pages. Some sites are cut into 10+ pages. Unlike Opera mini which can render the entire page in one window. You will be scrolling page to page just to see the content you like.
12. Since the browser is HTML, WAP sites can't be loaded very well if at all. So if you want to download a Java app through a WAP site, you might not be able to at all.
13. Third party apps can easily cause the phone to lock-up. Basic app's that load on even the most simple phone will cause the phone to lock in a white screen and you will have to pull the battery to get out.
14. Alarm doesn't always go off. This has happen to me a lot.
15. When you use the speaker-phone or use the speakers with Telenav, the sound quality is horrible. On the other end my friends make me repeat what I am saying. The speaker-phone has been known in the past to be one of the best features found in Moto phones; this is not the case with the V9m.
16. Buttons on the side are tiny. With a plastic snap-on case they are very difficult to press.
17. The phone doesn't even have a headphone port. So you can not use it as a portable music player without playing the content through the speakers, or a Bluetooth headset, which most likely will not work.
18. You can not set images from your memory card to display as wallpaper.
19. Music playback is dependent on using Sprint's Music Player, which crashes a lot.
20. The Music Player no longer works, so I can't even use the phone as an MP3 player.
The complaint has been investigated and resolved to the customer’s satisfaction.
I totally agree i have had my razor since march and i never had this many problems with a phone. It always turns white or will freeze and then i will have to take out my battery which is not always helpful. I don't have any battery life...i went to change my battery at Us Cellular for a better one and it shuts its self off! I can't even keep my phone on because it will die right away. my keys constantly stick, causing texts that i didnt want to send. i spent a ton of money on this phone and have already sent it in once, and it did nothing. I am so upset i would like to tell motorola i want my money back. My fiance's sister had the same problems with her phone as me. And i agree the speakerphone sucks you can't hear very well.
wow...your problems with the razr2 seems to be terrible...i have a feeling yours might be one of the 'defects'. i've had mine since january and yes, i admit there are some minor problems...the biggest being the battery life (probably due to powering two screens instead of one) but none of them are as severe as what you've listed...maybe it's just different shipments of them?
phone won't hold a charge!
I couldn't wait to get my razr phone. I thought that it would be the best and I would have no problems with it. It worked fine in the beginning and than I noticed that it started acting strange and just shutting off for no reason. So I took it to the US Cellular service center and they replaced the battery. And the phone still wouldn't hold a charge. So i took it back to the service center and they sent it in to be repaired and the phone was gone for 2 months. Supposedly they replaced the phone, but it still doesn't hold a charge. At first I thought it was the charger so I bought a new charger. Same problem. I charge the phone all night and than if I have to make a phone call or a couple phone calls in the morning the phone is dead after 3 calls. I wouldn't have had the phone off the charger for more than 2 hours. This is crazy. I have never had a phone that I hate so much.
When did it become acceptable for companies to continue manufacturing and selling products that don't work and then charging customers extra for "refurbished" (read: barely functioning phones that still don't work as promised) equipment, even when there is insurance and warranty on the product?! The phone stopped holding a charge at all, and they blame the damage on "normal use" and decide to consider it the fault of the consumer for actually using the device rather than accepting responsibility for the inferior product. They want me to pay them more and more - the cost of fixing/refurbishing the phone is far more than the cost of buying a brand new phone.
*I have owned this phone for LESS THAN A YEAR and already it is falling apart. I am not "hard" on the phone at all. I use it as my primary phone, and I run a small business. When my phone is not working, than I cannot work! AT&T denies responsibility, and Motorola states that the problem must lie with the service provider, and both customer service departments insinuate that I (the customer) must have done something to cause the defect in the equipment of service -- not only is there nobody who wants to help me sort this out and get my communications service back on track, they have blamed and insulted me personally for suggesting that there may be a flaw in their service or product.
Unfortunately, I haven't heard of any cellular services - providers, plans or devices, that are any better in the customer service dept. As we rely on our communications daily, they know this and know that if we HAVE to have these services regardless then we will keep paying, regardless of how degrading or crappy the "customer service" is, or how many hidden fees and charges they drop on us.
Complaining to the companies and manufacturers makes NO difference. They do not care for anything except how much of our money they can get from us. They promise assistance with the insurance plans, but then have a staff devoted to denying payment or insurance claims (again in order to make this "our fault" and keep more of our money).
If you are buying a phone from this person? Please be advised before your purchase.
This person @ Rima technologie will sell you phone with 6 month warranty, and if you send the phone back for warranty, he will not honor his warranty. So, he has kept my money, and he keeps the phone when you send it back for warranty. I have been dealing with this guy for over 3 months, and he promises a refund but, never gives you one. He will then make excuses so that he can get out of the warranty. He even promises you a refund, but till this day I have never received a refund. In fact, he also still has my phone. I have paid shipping twice to him, and he still refuses to refund the money.I have all the emails with proof that he promises refunds, but never does. I have contacted the canadian goverment for consumer protection, and I have also filed a claim with Rima technologie.
I agree, I only just recently received my Razr from a friend when my phone gave out. He hadn't used it very much, only really for pictures and such. The phone worked great for awhile keeping it's charge for days at a time before I'd have to charge it again. I charge mine through a usb in my computer, but recently it's been only holding a charge for a couple of hours, and when I plug it in the computer has a hard time detecting the phone at all. It's all just causing a big problem. If I'm only going to get 2 hours after an entire day, that's just a big waste of money to the phone company for my services.
I've had four Razr cellphones replaced due to problems with holding a charge, dropping dead and no service. The company wants to send another replacement with no credit adjustment for no service. Sending out a refurbished product does not solve the issue and I should receive a brand new cellphone. Consumers should not be held hostage to a failed product and threaten service cut-off and a $200.00 termination fee. A company should stand bechind their product and provide good customer service. Consumer Protection Agencies need to research these type problems and offer more protection to the consumer. If a product fails the consumer should be allowed to return that product for a full refund or exchange without the liabilities.
I agree with Vyctoria, the phone just shuts off! When I'm texting or doing something else, the phone shuts off and I lose everything.
Then when it turns back on, it takes time to load so I just lose time.
Also the battery sucks too. But I've had my phone since the day I got it. Its my first phone and it's getting on my nerves...
The Motorola Razr is a piece of S*&T! My son has went through 5 of them in under 4 months. Verizon wireless changed him over to a Samsung Gleam (sp), and he has had no trouble since then. I also have a Razr, and mine has been replaced 3 times, One lasted for about 2 months, one lasted for a week, and one did not even make it home. I could call on it, but not recieve any calls. The last one that verizon gave me has lasted for over a month now, b ut the silver paint is coming off of it, and the door does not close flush. The phone has never been dropped, and is used only by me. I wish I had went with something else. I thought that this phone was a good phone, I was wrong.
I've had the same exact problem. I've been without a phone forever between trying new chargers and batteries, and sending it in to be "repaired" by Motorola. I just got it back today, and it still doesn't work. It's so frustrating, especially when I waited weeks for "repairs" to be done to get it back completely unchanged. Merely Googling "Razr unable to charge" yields hundreds of results. Clearly, this is a major issue and Motorola has done nothing about it.
This phone is a piece of cr*p! I too, was excited to get it. It worked fine for a few months and then out of the blue, I kept getting "unable to charge" errors? - are you kidding me? The charge would not hold a whole day; every night I would have to charge it. I give up! I am buy a new phone tonight.
problem with handset & memory card stolen by service centre
Sir,
One month back my motorazar handset bought on 18th october 2006 started giving problem, it gets switched off after charging etc, I gave for servicing to redington service in pune, india (phone: [protected]/92) email: [protected]@redington.co.in, they changed battrey after keeping for one week and when I got back I saw my 128 mb memory card which they took & retruned me idea sim card only, was missing. It had all my favourity itunes, music, my family & friends occasion photos, video clipping etc. Now they deny& refuse to give my memory card. Inspite of cost it had emotional attachement. I feel sad for this.
I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.
People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.
getting beep sounds frequently
I bought this motorola c 168 phone during last oct ir nov 06. From the 15th day of purchase I had been
To their service center shree ram telecom 5 or 6 times, the last one on3.8.07 with the same complaint
That I am getting short beep sound 4every 5 or 10 minutes. They serviced several times and also changed the instrument except the cover but still the same complaint continues. The request sound irritates me. I have three cell phones like nokia and sony but I am not getting this type of sound in them. My guarantee period will be over by a couple of months but there is no solution. I expect motorola india to replace the phone, after testing that it does not give any beep sound or refund of cost of the phone immediately without loss of time.
fake service!
I gave my Moto V3i to Moto Service centre (Lajpath-Nagar, New Delhi) for Keypad repair and battery problem. A week later they gave me my cell but nothing has been done except paper work. The problem still persists. Service of Moto is really pathetic.
no one should purchase motororola mobiles service is poor dont waste ur money on motorala i am facing similar problem with bhopal service center mdr service india limited bhopal chaps are most stupid and idiots they do not know how behave also will some one at co operate office will take a note of it
my phone number is [protected] if some body wants to know more about that
i got the problem in k1razor, its display became totally white .i went 2 moto service centre raipur n they promised that they will repair it within 7 day but now its near about 2 months but they say that the part has not come yet .they have given me numbers of mumbai n chennai but no use i daily call them but not got a single positive response from the company. i advise all my frens not to purchase any motorola set becoz ones a fault come IT CAN NEVER BE REPAIRED ON TIME
dear sir i've purchased my motorola handset on 7th feb 2008...and i'm getting faults in its services pertaining to memory...i've contacted at service centre but they didn't take any action even after 15 days ...tell me what to do in this way?
Buddy I also had the same Exp.
But Whats the remedy?
can we Sue them ?
I got the problems on the razor v3i since the very first day and the service center in panchkula sector 11 gives horrible service, first time they replaced the motherboard of a 1 month old phone, the phone still kept giving lot of other problems which i ignored. Later now when the phone about to go out of warranty the same service center denied service, saying that it's a tampered set, on telling them that they only replaced the motherboard, they demanded the job card which they had never given me. On lot of arguments they checked the online records and found they had replaced the motherboard. Now they have the phone with them for a week and the warranty is running out.
poor customer service!
I brought Motorola A780 on 7th Jan. 2007. It stopped functioning from 1st July 2007. I visited on 3/7/07 with Motorola Customer Service Center in Mumbai with the Warranty Card,but without bill and they mentioned bill is important and not the warranty card, it can be duplicated (No trust on the customer). I submitted the bill on 10th July after inquiring the customer service center after 7 days,they replied, the mobile cannot be repaired as there is no mention of IME No. on the bill, thought it was mentioned on the warranty card. Till date I have not received my mobile and it contains all my contact no. It is more than 24 days now. This is not expected from the company of Motorola stature which is supposed to be Sixa Sigma? This is nothing but a harassment!
Dear Sir,
I was presented a Motorola Cell phone MotoRazr2 Reference number [protected] Product Model V-8, MSN No F56WHX2TVJ by Warid Telecom as a surprise gift. Scanned copy of letter of Warid company and warranty card are attached with this mail.
I would like to inform you that the battery of this mobile set hardly last for one day. I am also facing problem with the cover of the chargeable port which is chipped of right from the first day and is very loose. I am attaching the picture of this port as well.
I went to the one of your Motorola outlet on main Boulevard Lahore on 29 July 2008 and was surprised to see the behavior of bunch of stooges that have been employed by you who were sitting without the electricity. They made me wait for 30 minutes on the plea that it was lunch break in the head office and without prior permission from the head office they were not in a position to repair the mobile set. After contacting the concerned person after half an hour I was asked to leave the set for two days. I wonder if you require two days for replacing the charging port cover? I therefore refused to leave the set for for two days where it was a job that would have required only 2 minutes.
I request you to kindly arrange to get my set replaced or repaired immediately. I also suggest to forward my complaint to your head office and to Mr. Nadeem Safdar and let me know his response. Please get your staff properly groomed for dealing with customers. My address is given underneath. Thanks.
Syed Masood Haider
Project Director,
Depilex (Pvt) Ltd.
14 C - 1, M. M. Alam Road,
Gulberg III, Lahore.
[protected].
We bought Moto-Z3, from United Mobile Lahore Pakistan. But cell phone key board damaged and when we approach United mobile they take phone for two weeks and denied to claim warranty. After they they ask us to pay charges of part which we agreed but despite number of phone calls and written letter they are just making fake promises and always taking time 2-3 days. And still cell phone is with them. We just want to inform you that United Mobile is making bad repute of Motorolla company and customer satisfaction level is very very poor. You are reqeusted to take action agaisnt this company to provide good service for motorola customers...
Details for the phone which is with company for repair.
Job# [protected], IMEI#[protected]. dated. 04-feb,2008
kind regards.
w220 speaker not working
I made a complaint at redington india limited, saraswati vihar, gurgaon for my w220 handset that was in warranty period. I was not able to hear the voice while receiving or making a call. Its speaker is not working. They said that checkout after two days, but 8 days have passed and they have a simple lame excuse everyday that we are short of the required device. Finally I decided to take the set back and get it repaired somewhere else.
I bought a motorola Z6 on 17th of October 2007 which doesn't register to any network what so ever, even if it does some times it is not possible to make or receive any calls from the cell phone.
I went to a customer care centre and the managed upgrading the software ( thats what they said ) but to no avail it still doesn't register to any network.
as the cell is withing warranty and the defects it has are none of my making I would like to demand a complete handset exchange for this defective handset.
Today is 28th of October and i remember making 1 call from the date i have bought this cell and sent 1 message that too contained the words 'ami aschi' to a friend of mine.I have had made up my mind to go to the Police station and lodge a GD and also refer this GD number to Customer Greviance Cell.
God Bless me and Motorola
I gave my Motorola V3I under warranty phone for service at your service center in Delhi i.e Motostore (Smart Mart) in Lajpat nagar on 5th Sep. I was not getting Display on the LCD. Service engineer told me that it's metal dome is defective and u will get your Mobile within 5days but till now i didn't get my phone back it's already 10 days. Everytime time i called up at your service center they give me lame excuses that it's not repaired yet, we don't have parts n all even he is not able to give me a estimate time in how many time they will get the part. Everytime he says pls call after 1 or 2 days... If motorola can't provider parts then wht's the use of this big network or service center... pathetic service from motorola... i think i made a bad choice by taking motorola phone...
i bought a cell phone and service on july 16 -08 this is july 27-08 this cell service was through T-mobil. from day one this phone would not work as it should i could not keep calls on or re-dial without getting failed calls i have been back 6 times and received a different phone 4 times but with the same results, i received a call from their survey company which i wanted no part of sense i was very upset with all of it. i suppose they operate with the assumption that they can rob one person and it doesn't matter. i am out 111 dollars yes but i will survive it..all i want to do is try and use the lousy phone until the service payment is due on aug the 19 then i will get another phone from different server..today is sunday july 27 th 08 i tried all morning to call people i know and all i got was failed call, i called the survey service and the call went straight through 3 times no problem now i might be some dumb but i am not plumb dumd..
Sir,
I bought a Motorola WK290 phone from a Mobile Store Limited in Jabalpur, Madhya Pradesh.
Address-Shop no.20&21, Caravs Plaza, Station Road, Civil Lines Jabalpur, Dated 05.09.2010 for Rs 1800 .
Invoice Number is 831/706166.
After some days the phone started giving me trouble. It would stop working all of a sudden and would not start for a long time. I asked the shop keeper to take back the phone and return my money but he repaired the phone and gave it back to me.
However, the same problem started again. When I asked for my money back, the sales people said that the matter would be decided by Ms. Rashmi, who is one of the sales person there. I made multiple trips but could not meet her as she was never in the shop. Now, after more than a year, they are at last ready to give me a refund but only Rs.1000.
I want a refund of the entire money i.e.Rs.1800+Rs1000 as compensation, as I have been making frequent trips to the shop to get my money back and have never received the service that you promise to customers . The bad quality of the phone and the poor service has greatly frustrated me over the course of a year and you must take responsibility for it.
Otherwise I will file litigation in the consumer court for Rs. 10, 000 for mental agony and inconvenience caused to me. Kindly do the needful.
Thanking you in anticipation.
Customer’s Name: GOPAL DUTT SHARMA
Contact Number: [protected]
New Home Address : G.D.SHARMA, RAILWAY BUNGALOW, BURN COMPANY, JABALPUR, M.P.
My 16 yr. old daughter purchased a Motorola i9 phone with her own money three months ago (fall of '09). She had taken very good care of it, since it was her money she had spent. She was upset one day because it would not charge anymore. After trying different things we determined the problem was not the battery or the cord, but was within the phone itself. The phone had not been dropped or mistreated in any way an looked perfectly new. So we called the Motorola co. and asked what could be done. They told us to ship it to them and they would have one of their repairmen evaluate the phone and fix it. So we did. We received the phone back almost two weeks later with a note saying they would not fix it because of "physical damage." We noticed that the phone had some scratches and dings that hadn't been there before and the USB port was messed up--looked like they tore it apart. The phone was not like this when we sent it. So we called the company back and explained our situation and the lady (who was hard to understand) told us to send it back again, which we did. The phone returned to us a couple weeks later with the same note inside saying, again, that they could not repair the phone due to "physical damage." I again called the company and the lady (once more almost impossible to understand)was not helpful and rude even though I remained calm. She would not let me speak to a supervisor and she would only give her first name, which I don't think was even her first name. She told us to send the phone back to be re-evaluated. I refused and said that this would do no good. I wanted to know what the company protocol was for when their own repairmen ruin a phone or give it physical damage that wasn't there before. She could not answer me, nor would she let me speak to anyone else who could answer this. So, basically my daughter spent $300.00 for a phone that lasted all of three months, if that. Motorola has the worst customer service I have ever witnessed.
I purchased motorola W220 model on 07/09/2007.Recently around 15 days ago i put my phone on charging n suddenly there was sparking in the phone and the phone got switched off and stopped working. When I went to the motorola service station at vikas marg shakarpur, new delhi. Those people said that it could not be repaired as the phone had got wet sometime but this was not true the phone had never been wet. Apart from that they were very rude and on insisting very much they sent they kept the phone and returned it after few days stating that it could not be repaired for free, it will cost around Rs.2000. I am very annoyed with this sort of behavior and approach from motorola and i never expected this.
I purchased a Motorola mobile in the last week of Jan 08. Model no. is W220. First of all it damaged in Oct 08 (i.e. within 8 months of its purchase. I had bought it for Rs.5000/-. When I went to the shopkeeper from where I had purchased, he asked me Rs.200/- for repair or he advised me to go to the service centre as it is under warranty. I went to the their service centre in Sector 14, Gurgaon, Redington india Ltd. on 04th Nov. 08. They tried there itself and gave me back saying that it is okay now. When I checked, found it was not working. They kept the same and promised me to give back within maximum 4 days. On the receipt given by them the IME no. is [protected] and Work order no. is GU/MO/08/06244 dated 04.11.08. Now after 4 days, whenever I call them, every time I get a chance to talk to a new person and they simply say the concerned person is not there, ask for all the details and promise that they will get back but noooooooooobody reverts. Now the case is I have been calling them since last 3 days, either I receive a voicemail recorded as “Mailbox is full” or whenever by chance the bell rings, nobody picks my call, even if I call by any landline number. I have become very much frustrated. I literally need my phone back as all required numbers are feeded in that only and also I don’t have any other mobile.
I bought this mobile last year, from that with in 4 weeks the mobile is hanging frequently. It’s performance is very poor. You have to wait for at least 5 seconds to search a number or photos. Totally this is the worst model from Motorola, not worthy for its cost. Only best thing is it’s very handy and the picture clarity is good, that too not more than other mobiles. The key pads are also hard and not easy to use. In my mobile, the number key "1" is not working properly, i have to press more than once for dialing / typing. Typing message is not easy, we need more patience for typing messages. In this model, you can not use head phone while charging. Usability is also not good compared to other mobiles. It can be easily get scratches in its outer display. Totally Motorola U9 sucks.
On 21st October, I got an email from Motorola Meaga Jackport that my email address has won an award sum of 400, 000 (Four hundred thousand pound) and was told to contact Mr. Lawrence Alison to claim my winning prize. After claiming, Mr. Lawrence Alison assured me that me that it is true and he gave me three choice to get my winning. I choose the third choice which is Wired Transfer. I have given him my bank details as stated by him. After that, he named a western union bank to transfer my winning and asked for £550 (Five hundred and Fifty ) Great British Pounds sterling’s for the transfer of the winnings directly to my bank account. I told him to send my cheque to the pescribed bank account whichwas sent before to him and informed him that after receiving the amount my bank will pay him but he didnot send my winning amount. Again he send me an email claiming the tranfer amount £550 (Five hundred and Fifty ) Great British Pounds sterling. Plz enquire the fact and confirmed me what I should have to do.
Its too bad, looks like nice phone, but the two I have had will not hold a charge for a day and without hitting the ground while in my pocket at work I have cracked both phones(front glass) as well as the screen going on the blink at will, cust service or att store are not willing to help with as they say "damage" also finding this phone in stock has been a problem, as well as getting the problems of this phone out in the open a guy in line at the store had the same problem and as myself offered him a new battery...it the phone not the battery...good luck!
multiple mobile problems
Even though I have ok range, good battery... I am having following problems:
1. I am not able receive phone calls... All those u trying to call me r getting message that I am not rechargeable... But actually I have full range and battery
2. After a gap of 1/2 hrs between 2 calls, the 2nd call has totally different setting. My ring setting get automatically changes.. No idea what for..in that case I have restart my mobile
3. Some time I am not able to save any phone book entries. After restarting my mobile it works...
I am feed up with these problems. All my imp call r getting hanged up...
very poor customer service!
I bought a motorola l6 on 4 may 06 and its under warranty. My charger stopped working and I went to my nearest motorola authorized center on jail road new delhi. They say they don't have the charger and I have to wait may be a week or more than that. Or I should try other centers which is far from my residence. I even asked them to give me a date after 10 days but they say they cant assure. They spend so much on advertising. Pls spend on customer service.
This is the worst service and equipment I have ever seen. I have had Tivo with DirecTV for over 5 years but wanted to switch to a "complete package deal" to save money. I switched to Time Warner for Phone, Internet, and Cable. What a mistake! The phone and internet are fine but the Motorola DVR equipment is a mess. I have been with TWC for 3 months and have had to replace the DVR 4 times. Each time, I get a supervisor which credits me ONE DAY to accommodate. I should be getting cable service for free at this point! Everyone I speak with has problems with the Motorola equipment stalling, skipping, freezing, etc. TWC now claims that it is a Motorola issue that they have known about since April, 09. "We are working on the problem"
Goodbye TWC.
Motorola has the POOREST after sale service support even for the handset which is under warranty period. The experience with motorola & its service centres is really pathetic and causing mental harassment and wastage of time.
Motorola is not even willing to replace the hadset knowing that its been already submitted four times to service centres but received back unrepaired.
In my opinion, this company should not be allowed to sell its products in the cities where it is not able to provide after sales support to customers.
The brief of my handset and its problem is given below:
Model: MOTOSLVR L9
IMEI No.: [protected]
Purchased From: SWITCH COMMUNICATION, 22, First Floor, Nehru Shopping Complex, Lawrence Road, Amritsar,
Invoice No.38, Dated May 05, 2008
First time given for Repair to UCOM Tech, Amritsar on Jan.05, 2009.Received back UNREPAIRED on Jan.20, 2009(after 15 days).
Second time again given for Repair to UCOM Tech, Amritsar on Jan.24, 2009.Received back UNREPAIRED on Feb.05, 2009(after 12 days).
Third time again given for Repair to UCOM Tech, Amritsar on Feb.12, 2009.Received back UNREPAIRED on Feb.25, 2009(after 14 days).
Fourth time again given for Repair to AHD Communications, Amritsar on Feb.26, 2009. Till date the device is with them and unable to tell its status.
For last SEVEN months i don't have the mobile phone and i have to purchase a new one so that my work do not suffer.
Now the whole matter is with the honourable District Consumer Court.
***
have purchased a Motorola Handset of model MotoRazr V8 which costs Rs 12, 200 from MObile store, vijaya comlpex, Jetty Road, Alappuzha Kerala - Ph [protected] on 2nd march 2009.the phone was a defective piece.
the following were the problems:
Blue tooth defective
fast discharge of battery
low voice erception at the receiver end.
there problems were raised at the mobile store the very next day. they refused to replace my phone and directed me to the motorola service centre. i took my phone set to REddington India Ltd, an authorised service centre for motorola phones on 9/3/2009.i had claimed a replacement. they informed me that handset replacement is possible only on the lodging on complaint within a week of purchase. i was on the 7th day of the purchase of the phone, n hence i was not eligible for the replacement.
i hereby attach the customer receipt from Reddington services n Mobile store for proof.
they retained the phone for 3 months before i could retrieve the phone from the Reddington Services.every time i try to reach their office through their landline it is either busy or not available. i made 3 visits to the centre after confiscating my phone for repair.
To my dissapointment i had found on receiving the phone that it has been unscrupulously misused. the memory card which is in-built in the phone had been stored with songs n pictures, somebody had been using my phone as his personal equipment with his personal folders created and a large number of photographs taken.
I has lodged a complaint against the service centre to motorola and their response wasnt very satisfying.
kindly bring me justice, and have my phone replaced or my money refunded.
my motorola phone's speaker is not working so i moved to the service center and they told me that you have to invest rupees 1600 some thing for the repair work but if you want your whole hausing or body of my phone a1200 moto ming then you have to just spent rupees 2000 they take 2000 rupees from me and did not repair me the phone and saying there is a an internal hardware fault and the phone is now automatically restart after 15 sec or so then what can i do .
they had not given me any type of reciept of recieving the phone they are now saying to me that your phone is dispatched to mumbai for repair work and they want more money for the repair work.
plz if any high offitials are reading this PLZ HELP ME OUT I WANT MY PHOE REPAIRED BUT THEY JUST WANT MONEY FROM ME MORE AND MORE MONEY .
MOTOROLA INDIA HELP ME
HIMANSHU GUPTA
guptahimsocool@gmail.com
[protected]
I have taken a motorolo V3i standard model 1 month back, now phone charger is not working, data cable was not working. I had given it was servicing two days back. Till now i didn't get any status regarding the service. When i tried to call their service center. That number was always busy .
Mobile is bad and the servicing is the worst!
Motorola's MotoRazr V3xx has a ONE-TIME ONLY audible notification of a received text message or voicemail. What good is that? My former Samsung phone continually notified, every 5 minutes, until the message was attended. I emailed Motorola and they emailed back (paraphrased), "Sorry, only one time is what you get." I re-emailed and suggested a software update (maybe I should have used the word "firmware"). Never received a response.
The small metal control buttons, which are located on the face of the Motorola MOTOSLVR L7c, falls off easily and is small enough for a child to swallow. On several different occasions, I have complained to both my cell phone courier, Verizon Wireless, and manufacture, Motorola, who both responded the same by offering to repair the phone instead of solving the main issue. Within the last 10 months, I've received three different Motorola MOTOSLVR L7c from Verizon Wireless, but the result remained the same, the small metal control buttons fell off on all three Motorola MOTOSLVR L7c. It seems as if the glue or substance used to hold these buttons is defective and even though I do not have any small children currently residing with me, I fear for the safety of all small children who may come in contact with these small metal pieces and ingested it.
I had bought a motorola L6 SLVR([protected]) last august. It's giving me loads of trouble, the battery goes dead all of a sudden or the phone stops ringing at times. When the battery goes dead n i plug it for charging it shows charge complete but once i take out the lead the phone goes dead again. Now, I'll never again will be purchasing a motorola phone or recommend it to anybody.
I have given my Motorola Mobile Phone L9 Standard for service at Redington India Limited, Bangalore which is an authorised service center of Motorola on 05.08.09. The reported problem was Keypad and Front Glass was broken and it needed to be replaced. The work order no: is BL/MO/09/03136.
I have contacted Ms. Manjushree, Redington India Limited manytimes for update of my cell phone and she has promised to get back with the details. However she has never come back. Now they are not at all picking up the landline call (080-[protected]). I'm really annoyed since it is already more than one month that I'm not even in a position to know the status of my mobile. I have already paid an advance amount also. It is really surprising and shocking to get this kind of response from as reputed company like Motorola.
In view of the above you are requested to do the needful.
I bought my daughter a W375 mobile phone, it was advertised plays MP3 ring tones. What an absolute bunch of liars, its no more MP3 compatible than my dog. It does not have the memory and one of there staff suggested I delete some of the features that it came with, so I could get a 5 second MP3 ring tone to work on it. It did not come with any MP3 ring tones and it did not matter how small I tried to make the file there was no way it was going to play MP3. My daughter and I will never buy any motorola products again.
irreparable faulty piece not being replaced within guarantee period!
I purchased a piece from Sangeetha, Bangalore and with in a short time it developed a fault. I gave to service centre and within a week same fault started indicating that it is not repairable. On approaching I was told that it can not be replaced and will again be serviced.today is the 5th day and was told by Mr. Hari GM-Sangeetha that with in 2 days it will be delivered without any fail after repairs.I talked yesterday and was told that latest by today afternoon it will definitely be delivered. Now it is 7.40pm and there has neither been any communication or any call from my cell is being attended to. Furthermore, I had complained to Motorola call centre also with a request to exchange with a new good piece. I gave the job no and there has not been any action. Never buy Motorola products!
They suck I'm from Canada motorola will not honor their warranty if not happy with your phone with in a month you will get your money back I purchase the charm the batterys are no good now on my second battery form telus 5 hours battery and that is just talking and texting you I was told I can send it in for repair or talk to telus again I going to try telus tomorrow. I told them that they new the battery in this phone was no good before it went on the
market. Telus and moto hav a really good scam going on here they are nothing but big [censor] criminals
I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.
People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.
I fully agree with the complaint. I bought E6 and within warranty period found hand set hanging. I had given the set for warranty repairs to Redington India limited, Egmore, Chennai on 18th June 2009.
After 20 days of frantic calls to service centre and motorola call centre, now they are telling the set will be delivered on 20th of July. A cool 32 days. Motorola must have saved due to minimum spare maintenance but I am without mobile phone for 32 days.
Motorola sets are not suitable for Indian condition.
screen broke down without any pressure
I have Purchased a Motorola V3i 10 Months ago and I could see a small crack on my LCD when observed keenly. I reported it to a Service Center and they say that is not an Issue and now My screen suddenly is oozing some liquids out and it is not giving any display. Moreover the my mobile is in warranty and the warranty is not covering the damaged parts. And If I need to replace the LCD Screen then it is going to cost 4800/- which is the 70% of the price of a new handset.
Never buy Motorola defective mobiles!
After purchase servecing is poor
21st apr2008 i had purchised motorola V3i after 11 daye it was not getting charging i bring it to service centre surat they found fault in set dated on 3rd may 2008 till now there is no replacement of set and no proper reply from service centers days are passing no one is bouthered
how can i relay on such a branded company product if services are insuch a way after sails
it has been purchised in SURAT, INDIA
My name is A.B.Roshan from Bangalore I had purchased a motorola v3i on the 24th of march 2008, since then the phone has been sent in for repairs to authorized service centers several times regarding major issues like –
• Software problems,
• Motherboard damage,
• Dysfunctional display, speakers and SD slot.
each of theses problems occurred within weeks of giving them for some repair or the other. Even as I am submitting this complaint the phone is being held with the Motorola service center at K.K.Enterprises, Ebrahim's Residency for more than a week now for speaker problems.
Apart from the defective hand set the after sales service is also appalling they are never prompt on their delivery and they handle the phone clumsily resulting in damage to the phone panel which the warranty does not cover.
Since the product is almost out of warranty I demand that Motorola REPLACE MY PHONE because the problems don’t seem to abate in the future and all charges will be levied on me for ABSOLUTELY NO FAULT OF MINE.
I had purchased this phone with a lot for interest and by what I have experienced regarding QUALITY OF THE PRODUCT and AFTER SALES SERVICE of MOTOROLA I have lost all inclination to purchase any product tied to Motorola in the future and strongly recommend that others too.
Name: Gopagani Ramdas
Address: Q.No.:C-63, RK-5 colony, c.c.c., Mancherial-504208.
Phone Model: Motorola V3i
Make: Motorola electronics pte ltd.
Last used no. +[protected]
E-mail for communication: maheshlaxettimncl@yahoo.com
Missed date: 10.01.2010
IMEI NO: [protected]
I have a Motorola V3i IMEI: 359414/00/809310/6 which I had got repaired from an Authorized dealer Ucom technologies, Lower Parel, Mumbai vide receipt number 225 for Rs. 1291.00.
Since having received the mobile on 3-8-07, I have experienced that my battery life has dropped drastically and lasts not even 1 day. I have reason to believe that the original battery has been replaced by the dealership servicing the mobile.
the same issue occure to me also . the main screen of my 2yrs old v3i phone is broken . when i asked to a service center they told it will cost 4800. now i am going to buy a new phone with that money. that is better than repairing the v3i
My screen is not working pls changee it up
Screen is not working and i want it to be changed or replaced at geniune price
My screen is not working if i need to change please tell me favourable cost to replace it
Good Eveining
I loss my motorola v3i model mobile IMEI No [protected]
i want to block this IMEI Mobile if any body using this mobile
thanks and best regards...
please send the block confirmation message to my email address (knockmyiid@yahoo.com)
my contact number is [protected]
I have bought Motorokr E8 on 7.7.2008 and in the very next month, its LCD was damaged and since then my phone is in service centre, I have already given a written notice through my learned counsel to the Motorola concerned Service Centre and in reply they said that they have done the job but now some other part is not working properly and to get the same fine, they need more days.
faulty l6i handset!
I bought a handset Motorola L6i from an authorized dealer of yours AirCom, Kamla Nagar on 28th Jan 2007 Bill No 14491. The day I bought it since then onwards I have been facing problems with it, It does not receives any signals at all usually when I am at home, I am neither able to receive the calls nor I am able to call anybody. It is having an Airtel connection([protected]) there is no problem with that Cellular Service provider as we already have tested the same SIM card in other Cell phone (Nokia) and it works fine.
When we took this matter to the Dealer he referred us to the Service Center and they said that some problem is going on with the particular Cellular Service provider please keep it with you and see if it starts working fine within the next week. We did the same but of no use, we took it again at your Service Center North, Delhi, Model Town, UCOM Technologies pvt. Ltd., Shop No. 9, 1st Floor Kirpal Bhavan, Near Raghuna Restaurant, G-8, Model Town 3rd, New Delhi-110009, Delhi, they said that the problem will be solved once the software of that particular handset is changed Job No [protected] dated 9th Mar 2007. They changed the software but still of no use. I am still facing the same problem unable to make calls and receive them while I am home.
It is a very slow phone.Stay away
I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.
People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.
yes it is
I was user of motorola L6i but it was damaged due to fall in watertank and i have check with ASC but they said it would be change whole system so that system was kept into my almara.
Plz suggest me how could we repair it again...
Not Repairing the handset Properly
I bought a Motorola handset L9 on 02nd, July 2008 against Retail Invoice No. AW-3048 from Anmol Watches, Chandigarh. Its EMI number is [protected].
18 days back i.e. on 09th of May, its starts giving problem like auto operate. I was not able either to make any call or receive. Without pressing any key software was auto operating.
I went to the Motorola Repair Centre at Chandigarh (Reddington Services, Sec-20D, Chandigarh).They took my handset against work order no. 1425 dated 09/05/2009 and said that handset will go to the company for repair and that they will inform me about the status within 15-20 days.
After 15 days when they didn't call me, i called them up to inquire about the status of the handset. They people said that ask after 2 days. I called them after 2 days than they said that ask after 2 days more. Then I called the Motorola Customer Support directly to Mr. Sabharwal then he told me that he will tell me the status within 48 hours but till date I haven’t received any call from him. Then after 2 days I called again Customer Support Mr. Sudesh, he told me that within a week you will receive your handset. Side by side I also made calls to Reddington service, Chandigarh for the status of the handset but they people always taking me in loop and didn’t give any positive response. Then I lodge a complaint against Reddington to Motorola Customer Support for their bad service and misbehaving with customer but you people also don’t take any action against them. Then I received a call from Reddington, Chandigarh on 25/05/2009 that my handset got repaired now I can collect. I visited their place and collected my handset. At that time handset was working properly for 10-15 min. Then I came back to my home. When I started to make a call to my friend then it starts giving same problem as earlier (Auto Operate).
I complained this issue to Motorola customer care to Mr. Shashank and requested for replacement and he told me that he is requesting the concerned department for my handset replacement.
Kindly replace my handset as its not possible for me to wait for more 20-25 days to get it repaired. As I am in marketing field so I can’t work without mobile. This is my request to kindly replace my handset as soon as possible. Otherwise, I will drag your authorized service center in Chandigarh to Consumer for harassment given to me. I wasted my lot of money on phone calls and petrol to visit their office many times. It was such a big harassment I have ever faced. Your service is very poor as compared to Nokia. Nokia is the BEST!
Amit Kapila
Chandigarh
Mb. [protected]
Email Id: amitkapila.007@gmail.com
I bought a motorolla l6i phone from authorised phone dealers after aduration i discovered that after a while ait made some kind of sound. It dint light to be able to see the problem. From that day it has been making such kind of suond which has made me to get stressed. Please help me out.
Please please never buy Motorola hand sets I purchased Motorola communicator and it has problem and it does not have any service.
I'm having a Motorola L6i.it is a beautiful phone but the phone memory piss me off. So I was thinking why not u guys create a usb portal memory card reader for phones which has a standard memory. If at all the usb portal memory card reader is created it will be cool.
I purchased a Motorola L6i from THE MOBILE STORE, Kolkata and within 3rd it it started giving problems and was becoming dead sporadically. I deposited the same with REDINGTON INDIA PVT LTD, Deshapriya park and insisted them to replace the set but they were inconvincible and were in no mood to replace the phone, infact they came up with some weird remarks like the replacement cannot be done if it has crossed 30 mins of talktime. So, currently I am at their mercy and I hope I have to carry on with a repaired set. I have also registered complaints on MOTOROLA site but with no response.
I will suggest you all to not to go for MOTOROLA products due to their lackadestile and indifferent attitude towards the customers.
handset does not work properly!
I bought Motorola-C168 handset before five months but the handset not properly charges. Two time I am handover to Local Dealer " Modern Electronics, Akola" they tell me that they send it to service station of Motorola but first time they told me that handset having problem of software & i repair it. But handset does not repair then again i submit the handset to dealer now he told me that handset having liquid problem. I 100% sure that company cheat with me.
How to install games in my moblie ( motorola c168 )?
I had given my ear phones in yr care center thay r nt giving me good responce from there side & after 20 days thay r saying me hay ear phones r not avilable bz of shortage from MOTOROLA... i m citizen of DELHI..n diposit my ear phone in UCOM Tech.delhi vikas marg.shakarpur,near Nathu sweets...
I got my c168 four months ago but it just went off,it can't charge & it can't switch on. At first when charging the key pad was on but you can't switch on or off.
i have c168 that show battary is chrging but when i unpluged charger battery show low so help me with pic
Light Fault.
Only charging time power on my handset!
I purchased this mobile just few months before. The response which I got from this mobile was completely worst! This mobile is just good for it's FM purpose ans Phonebook SMS memory. It even runs wap i.r. GPRS... but a number of times my piece was hanged. It's memory is too low... some about 634kb.
Even it doesn't supports JAVA programs!
I'm using Motorola c 168 hand set. Now a days it is hanging while typing messages. it takes lot of time to open phone book or call to a number. It didn't connect to the person who i'm trying to call. After a certain number tries it get connected. And more over it hangs in the wap.
I am not able to utilize Sim Tool Kit Power with my MOTOROLA C168 Mobile Hand Set.
I hate the experience with motorola!
The phone I have bought from motorola had problems in the first 3 months. First, the camera was gone, then connections started giving me problem. Then, isolation material was creating problem. I have lost all my stored phone numbers. Middle of the calls the phone was dying even the battery was fully charged. I have seen several people with the same phone, they have had the same complaints.
I bought it to use it out side usa in europe. After having problem and taking to the local (in europe) service, they had not honored the warranty (please be careful - they have this gimmick, if you buy this phone via internet, there is no service available). Then, I was told to send it to the customer service in texas. Before I sent it, the customer service was no help at all, one of them says something and another-one says something else. Before the repair at first it was going to be free of charge, then they were saying $75, and I still accepted, but later they said, I have to pay $175 for the refurbish one and it would be set to use only in usa. The phone companies are giving away phones if not free, it is not more than $100 for the brand new phone. Unfortunately, motorola can not even back their product reliability. They have set up a good and easy business. I hate the experience with motorola. Where is the 6 sigma mentality? Where is the trust-able product? Where is the reliable service? They are lacking all over. Don't even think of buying any products from motorola if you are going to use it overseas.
They are all gimmicks.
This is the 3rd time the screen has crapped on this device - I now have to go thru insurance and pay for a replacement device - I do not want another product from your company - your device is poorly made and has issues.
This model of phone is poorly made and should be recalled from the marketplace - it was expensive and so not worth the money
After a month of purchase, the headset jack became compliant. Glare fell on the wide camera glass.
I had two, one broke after a year and I gave it the benefit of the doubt since I used it in the rain and it may have gotten wet slightly. I bought another one, and the screen immediately broke from a fall I had on some ice outside. There was no physical damage to the phone, no crack or anything and the screen is unusable.
The phones are overpriced garbage gadgets meant to break so that mommy and daddy will pay to fix this trendy ### phone.
I can now see that buying a Motorola razr was a mistake...I am having the same problems...just turned off, put in new battery, and new charger and it will not charge...I use to have a motorola years ago and it did not work right either...so I guess now I will go to samsung or someone else...their phones seem to work very well...too bad its an american company...guess that goes to show you that the Japaneese are just better at electronics...
All I know is this guy's a little girly girl that needs his Iphone to Text his ### about the next cool leg warmer. ###in fruity boy, my razr's a peice of ### but I'm not a cry baby at least. Somebody needs a new tampoon!
you're just a big baby, I think you should start holding your own and quit asking people to shake it for you ya fcking wanker!
I've bought the Moto Razr, which is cost arround 14, 000. Battery performance of this mobile is very poor. Battery is dry in very short period.
MOTOROLA V3 IS THE ABSOLUTE WORST PIECE OF ### PHONE I HAVE EVER OWNED!
MOTOROLA WILL DO ABSOLUTELY NOTHING ABOUT IT!
DO NOT BUY THEIR PRODUCTS EVER!
I called motorola za, spoke to Rachel, clueless as ever. I regret ever buying a motorola phone. Please hire professionals to support your products.
I have purchased Motorola W375 before 7 days the battery backup of yhis set is too poor. I have charged more than three hours a day but it lost its battery in a single day. I have missed my several important calls due to this reason.
I advise pls dont purchase this one.
Sameer
poor quality product!
Hello. I bought a motorola two-line expandable phone, plus two additional handsets. The reception is so bad it’s virtually unusable. When I called motorola’s customer service department to complain, I had to keep repeating myself because of the bad reception. Their only solution was to send me a new phone system. What good is that when it’s obviously just a badly-made product? All I wanted them to do was take all of it back. It was never used, but I bought it online and the web store didn’t allow returns. My mistake on that one. But you’d think motorola would take some pride in their products, or at least care that they have one very unhappy consumer on their hands who will never buy anything made by motorola again.
it showing ur device is not resistered
go to motorola boot etc
In Moto g5 plus mobile iam frequently facing one problem where while watching any Video's it is getting paused for every 20 seconds time frame. request you to check and confirm on priority and get it resolved.
i want motorola e6 mobile phone tools software. how can i downloade the software plz help me.
manju
MOTOROLA E330 ABSOLUTELY HORRIBLE! I had two of this phones -the first one broke within 5 hours of purchase and the second one that AT&T Sent me, broke in the same place. this IS A HORRIBLE PHONE AND IT IS SO CHEAP THAT YOU DO NOT WANT TO GET YOUR HANDS ON IT. Only AT&t can send you and make you believe that the phone is good. I will continue spredding the word on this phone. This is again a HORRIBLE CHEAP PHONE!
Motorola E330
I too have problems with A810 set purchased. Within 8-10 hrs. the battaery is loosing charge. I made a complaint. Once the battery was changed but still the same problem continues.
i bought motozine ZN5 twenty days back.At a time there is a problem with speaker.Then i went to service center regerding to this problem.They said that the piece is not good we are going to give replace with that.the days are running but i didn.t get any information from that guys.Each time they postponed.nobody give correct reponce and correct time about when will give the mobile.the guys very lazyyyyyyyy.
I had motoroler it only last me 7 months, it completly don't turn on it self. One night I put my wake up call for4.00 am all my limes motoroler completly deed. When i called sprint they ask meto go sprint store when i went to the store, again I have to call motoroler, the customer service relly bad some of the staff not aware of the products not even knowledgeable how to talk to the customers. keep puting you on hold. I think motoroller not worth every time calls get hanged up, it get turn of it self.. very poor service...
Since 2 months i m Motorola (L9) User, Its getting hang while i m using message, I was trying to send picture message it was telling that " unable to send, Do u want to Resend Yes No" i have given No. No response. Entire system Hang, Then i made Switch OFF then ON to become Normal.
Before i was Nokia(6020) user I never faced such a problem
Hi!
I bought a Motorola L6 an year ago. While it was in its warranty period, its reception became so bad that it was a useless set for me. I gave it to the service centre and they returned it to me after a month. Moreover, the mobile was still having the problem with reception.
I gave it again to the service centre and they told me that they had just repaired the useless part.
Returned it to me after half a month...it worked perfectly.
BUT AFTER ONE MONTH IT BECAME A USELESS CELLPHONE AGAIN AS IT HAD THE SAME PROBLEM-"PROBLEM OF RECEPTION"
Motorola is losing its customers. I wont by a Motorola again..
I brougt one motorala on 2.02.2007 my hands free not working for next day of purchasing date, I asked several times fof Motorola service secttion at Bangalore richmond circle ,next to ABN amro bank,they told me that not stock in here come for nextmont,even what type of service will provided to customers i dont know,here warenty of one years to be write down day to day,really motorola is worst and bad customers service,please note that you are perchase new confirm at product
regards
Har[censored]h Hegde
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I AM FROM PAKISTAN...[protected]
I GOT THIS MESSEGEE ON MY CELL PHONE ...
.Your Cell No is awarded sum 1.5 million british pounds BY MOTOROLA MOBILE UNITED KINGDOM .CLAIMS REF.
DR GARY LOPEZ
TEL+[protected] MOTTO.DEPT@LIVE.CO.UK
TELL ME WHAT IS THIS THIS IS REALTY OR FAKE
i also received this message ...: " Your Cell No is awarded sum 1.5 million british pounds at the MOTOROLA 2011 ANNIVERSARY. Contact DR GARY LOPEZ. Email: motto.dept@live.co.uk/ " [protected]...
i received this message and u also contact ( MUJI.MALIK@GMAIL.COM )
i receive this sms : Your Cell No is awarded sum 1.5 million british pounds at the MOTOROLA 2011 ANNIVERSARY. Contact DR GARY LOPEZ. Email: motto.dept@live.co.uk/ +[protected]
my number [protected] addrass yasarara123@gmail.com
i received sms msg...on my mother No. who is [protected] that I/she win prize cash ...and there is phone No. and mail...claims.motto@live.com...and i send payment No. to that mail, but from my mail(what i think its not that importmant) like this:
To claims.motto@live.com
From: igor dogovski (igordogovski@hotmail.com)
Sent: Wednesday, October 20, 2010 6:28:30 AM
To: claims.motto@live.com )
and payment No...
now i received a mail from UK MOTOROLA (claims.motto@live.com) like this:
To igordogovski@hotmail.com
From: UK Motorola (claims.motto@live.com)
Sent: Thursday, October 21, 2010 7:33:16 PM
To: igordogovski@hotmail.com
Motorola —(United Kingdom)
Redwood, Crockford Lane, Chineham Business Park
Basingstoke Hampshire, RG24 8WQ
Dear Winner,
Your mobile have been sucessfully selected as one of the winning mobile numbers of UK MOTOROLA PROMOTIONAL AWARD 2010.
Congratulations!
Find claims requirements form below.
The claims requirement will enable us verify if you are truely one of the lucky winners.
CLAIMS REQUIREMENT
All underlined fields are required:
1. FULL NAMES:
2. DATE OF BIRTH:
3. GENDER:
4. OCCUPATION:
5. PAYMENT NO:
6. ANNUAL INCOME:
7. PHYSICAL ADDRESS:
8. COUNTRY:
9. WINNING MOBILE NUMBER:
10. ALTERNATE MOBILE/PHONE NUMBER:
11. NETWORK NAME:
12. AMOUNT WON:
13. EMAIL ADDRESS(S):
In line with the commemorating event marking our 87th anniversary we rolled out over £36, 000.000.00 (Thirty Six Million Great Britain Pounds) for our Anniversary Draws. All participants were selected through a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in Britain, London.
This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public, also giving huge prizes to luckly selected winners for financial and moral support as a form of promoting the good name of our noble mobile incorporated, the Motorola, United Kingdom.
NOTE: You are to send a scan copy of your International Passport or Driver's lisence along with this form.
NOTE THE FOLLOWING TERMS AND CONDITION
* Any falsification of your details will render you disqualified because you will be assumed to be impersonating.
* You are required to send a copy of your passport or drivers license along with the claims requirement.
* As soon as you are verified as one of the winners, you will be required to come to our above address, United Kingdom to redeem your winning Cheque.
* Friend and relatives cannot redeem your won prize on your behalf because the certified cheque is covered by an IRREVOCABLE GUARANTEE BOND (IGB).
* To avoid double claim, impersonation and disqualification, all winning information should be kept strictly confidential.
Congratulation in advance.
Yours Sincerely,
Dr. Gary Lopez.
Motorola Claims Agent.
Tele: +44_703_192_1794.
Fax: +44_700_601_2686
© Copyright [protected] Motorola, Inc. All rights reserved.
...
Legal Disclaimer
This email and its attachments are confidential and intended for the exclusive use of the addressee(s). This email and its attachments may also be privileged or protected by legal rules. If you have received this by mistake please let us know by reply immediately and destroy the email and its attachments without reading, copying or forwarding the contents.
...is this true or?
this mail is i get and from UK Motorola (claims.motto@live.com) ...pls tell me or write me to mail (igordogovski@hotmail.com) or on this side i live my phone No.write sms there [protected].
Thank You!
i recived a winning sms msg and i send msg to this mail..like this ( *
...
10/20/2010
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igor dogovski
*
igordogovski@hotmail.com
igor dogovski
igordogovski@hotmail.com
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To claims.motto@live.com
From: igor dogovski (igordogovski@hotmail.com)
Sent: Wednesday, October 20, 2010 6:28:30 AM
To: claims.motto@live.com )
and payment No...
then i recived mail from...( *
Motorola, Inc. (Claims Requirement & Terms and Condition).
10/21/2010
Reply ▼
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UK Motorola
*
claims.motto@live.com
UK Motorola
claims.motto@live.com
*
* Send email
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* View details
To igordogovski@hotmail.com
From: UK Motorola (claims.motto@live.com)
Sent: Thursday, October 21, 2010 7:33:16 PM
To: igordogovski@hotmail.com
Motorola —(United Kingdom)
Redwood, Crockford Lane, Chineham Business Park
Basingstoke Hampshire, RG24 8WQ
Dear Winner,
Your mobile have been sucessfully selected as one of the winning mobile numbers of UK MOTOROLA PROMOTIONAL AWARD 2010.
Congratulations!
Find claims requirements form below.
The claims requirement will enable us verify if you are truely one of the lucky winners.
CLAIMS REQUIREMENT
All underlined fields are required:
1. FULL NAMES:
2. DATE OF BIRTH:
3. GENDER:
4. OCCUPATION:
5. PAYMENT NO:
6. ANNUAL INCOME:
7. PHYSICAL ADDRESS:
8. COUNTRY:
9. WINNING MOBILE NUMBER:
10. ALTERNATE MOBILE/PHONE NUMBER:
11. NETWORK NAME:
12. AMOUNT WON:
13. EMAIL ADDRESS(S):
In line with the commemorating event marking our 87th anniversary we rolled out over £36, 000.000.00 (Thirty Six Million Great Britain Pounds) for our Anniversary Draws. All participants were selected through a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in Britain, London.
This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public, also giving huge prizes to luckly selected winners for financial and moral support as a form of promoting the good name of our noble mobile incorporated, the Motorola, United Kingdom.
NOTE: You are to send a scan copy of your International Passport or Driver's lisence along with this form.
NOTE THE FOLLOWING TERMS AND CONDITION
* Any falsification of your details will render you disqualified because you will be assumed to be impersonating.
* You are required to send a copy of your passport or drivers license along with the claims requirement.
* As soon as you are verified as one of the winners, you will be required to come to our above address, United Kingdom to redeem your winning Cheque.
* Friend and relatives cannot redeem your won prize on your behalf because the certified cheque is covered by an IRREVOCABLE GUARANTEE BOND (IGB).
* To avoid double claim, impersonation and disqualification, all winning information should be kept strictly confidential.
Congratulation in advance.
Yours Sincerely,
Dr. Gary Lopez.
Motorola Claims Agent.
Tele: +44_703_192_1794.
Fax: +44_700_601_2686
© Copyright [protected] Motorola, Inc. All rights reserved.
...
Legal Disclaimer
This email and its attachments are confidential and intended for the exclusive use of the addressee(s). This email and its attachments may also be privileged or protected by legal rules. If you have received this by mistake please let us know by reply immediately and destroy the email and its attachments without reading, copying or forwarding the contents.
...is this true or?
this mail is i get and from UK Motorola (claims.motto@live.com) ...pls tell me or write me to mail (igordogovski@hotmail.com)
my name is armando i recieve also a 195, 000pound in my motorola mobile phone is it true i need a money my sister she have a cancer plzz tell this is true this my email armand_abila@yahoo.com
my name is nizamdeen i have received a message on 6.11.09. THAT I HAVE AWARDED THE SUM OF 195, 000.00 POUNDS .IS IT TRUE . I DIDNT UNDERSTAND ANYTHING SO I HOPE YOU SEND ME REPLY SOON THANKS.
Hi I got a measage and there is written that 195 000 pounds please send me terms and what i must do to take that money. I didnt understand anything so I hope you send me Reply . Thanks
My name is shamshuddin i have reserved msg on 25-06-2009 . awarded 750000 pounds give more details of this mail id
moghal.sham@gmail.com please mail me thanking you