Brinks Home Security review: Home Alarm
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
In about 1 years time I've had multiple problems with my system and on top of that they failed to install sensors in the windows upon installation. I've had weeks at a time with out service and have to wait weeks for a repair company to fix the problem AT MY COST. This is BS and they need to reevaluate their business plan and how to keep their customers protected. I've made a complaint to them and still have not received any response back from management. I am not a happy customer nor do I want to continue doing business with them
Brinks Home Security customer support contacts
Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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