CB Fast Food Chains Applebee's

Applebee's review: We won't be back!!!

Colleen Franz of US

Nov 04, 2025 2:30 pm EST

Featured review

My bf and I went to your Troy, Ohio location around 5pm and we sat there for 10 minutes or so before getting waited on and it wasn’t even busy. Once we got our order in and got our food we asked for steak sauce and some more napkins but the waitress disappeared from waiting on us to talk with other people at other tables and make sure they got endless beer. We talked to the manager and he made some excuses about some of them working double shifts but again it wasn’t even busy yet…needless to say, he said he’d get us drinks to go which never happened either. The only thing that did happen was the waitress came up and threw the bill at my bf and mumbled about her bad service and disappeared again. I got up and walked out at that time but my bf stayed and paid the bill and walked out too.

WE WON’T BE BACK. Poor service and nobody seemed to care.

Recommendation: DON'T GO THERE UNLESS YOU WANT TO BE IGNORED

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Applebee's phone numbers

+1 (913) 890-0370

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Guest Experience

+1 (913) 890-0518

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Executive Director Of Communications

+1 (818) 637-3197

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Vice President Communications

+1 (913) 967-4109

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Vice President Of Investor Relations

+1 (888) 592-7753

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marketing@applebees.com

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Applebee's address

8140 Ward Parkway, Kansas City, Missouri, 64114, United States

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Nov 04, 2025
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