Mingle2’s earns a 1.3-star rating from 0 reviews and 46 complaints, showing that the majority of users are dissatisfied with online dating experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Replied
Hi, It was almost 1.5 months back that I made my account at dating app of mingle2
Hi, It was almost 1.5 months back that I made my account at dating app of mingle2. I, as required uploaded my pics and other details. In less than a week they restricted my account for unknown reasons and asked me to submit a verification photo. They provided a sample photo with a very strange face expression and gesture that I had to follow for that verification photo. And they said that unless my photo gets verified I won't be able to access my account. Trust me I submitted that photo in that strange pose for more than 25 times, every time getting the same response that my photo couldn't be verified and I have to submit that yet again. There is a possibility that my uploaded photos at my mingle2 profile were mostly taken using filters and the verification photo they requested could be only taken through their app and that was without any filter. So maybe thay had some little confusion in matching them. but yet that is no excuse to keep my account restricted for more than a month. My main concern is that I have uploaded my very personal photos at that profile and now they are visible at that dating app WITHOUT my access to them. Everybody is watching them and I myself cannot even remove them from there. Either mingle.2 should have deleted my account themselves or could have asked me to delete my account so that atleast my photos are not publically being displayed without my consent. They shouldn't have suspended my account like that. They are violating my basic rights and also my reputation. I contacted them several times but they never respond. I need them to give me full access to my account so that I can opt out and remove my personal photos from there as per my will and choice. Thank you.
The complaint has been investigated and resolved to the customer’s satisfaction.
We had multiple users complain that this user was soliciting prostitution on Mingle2.com. We investigated on the matter and have discovered that it is indeed true. She was asking users to pay for her videos and prostitution. I have attached proof here. example: "1 hr sex k", "35000" (price quote), etc.
The reason why we are rejecting the photo verification for this user is because our website DO NOT ALLOW any type of solicitation or prostitution. We will not allow this member back on our website.
Her information has now been COMPLETELY blocked and hidden from everyone on the site. No one can see her information so she does not have to worry about her information being out on the internet.
She is clearly violating our TOS and we have every right to block her from our website permanently.
Thank you,
Mingle2 team.
Requesting to get a refund/be removed from this site
I am a senior woman. I do not want a 20 yr old kid. I immediately starting getting kids my grandkids ages! I was looking in the Dallas metroplex and 50 miles surrounding. I know there are thousands of single "grown" men. But I am sent men from foreign countries, or California, New York, etc! I wanted to "meet" someone, not have a pen pal!
I requested a refund. You can deduct a couple of days if you want, but I WANT A REFUND. I need to file with the state of Texas, I guess. I'm not even getting a response from you at all!
Desired outcome: A REFUND. TAKE ME OFF THIS SITE!!
Banned for reporting scammers
The only people who replied to me on the site was those who wanted me to buy them giftcards, join their premium website, join their egirl stream, or their scammy trading networks or bitcoin deals. They would block me to prevent me reporting them, but i wised up and kept their profiles open.
To be honest, i am fairly confident no on legit is on the site what so ever, and all profiles are fake. Never had a legit conversation with anyone. I have been harvesting their whatsapp numbers for quite a while, and reporting them to the authorities.
But i guess every single scammer reports me, so i had a "verify by photo" thing happen mid conversation, and ultimately permanently banned. Seems i couldnt even sign up with a new email if i wanted to, as its impossible to now sign out. Usually that would be a good thing, but it seems strange that the scammer profiles are still up, as i checked in private browsing.
This isnt irregular on these sites, there are literally thousands that are absolutely ibfested with scammers and fraudsters, but this is one of the worst. The only ones that beat this out are the despicable chatgtp ones that are token based.
The volume of those, literally drown out legitimate dating sites by a factor of at least 1000:1 or more... Makes so many men and women, not only miserable, but i bet a fair few are lulled into losing vast amounts of money. Lucky for me, i am too poor to be scamned, but it sure doesnt stop them trying. These companies that profit off of enabling scamners need to be stopped... Its just not fair.
Desired outcome: I'd like an explanation as to why i was banned. Improve reporting, as no scam option. Cease trading otherwise!
Is Mingle2 Legit?
Mingle2 earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mingle2. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for mingle2.com can be seen as a positive aspect for Mingle2 as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Mingle2's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mingle2.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mingle2.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mingle2 as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Mingle2 and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on mingle2.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Mingle2 has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 46 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Mingle2. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Photo varification
Iam banned 🚫 for no reason. this is the issue-Your photo is being reviewed!
Once we verified your photo, you can continue to use Mingle2.Your photo is being reviewed!
Once we verified your photo, you can continue to use Mingle2.Your photo is being reviewed!
Once we verified your photo, you can continue to use Mingle2.Your photo is being reviewed!
Once we verified your photo, you can continue to use Mingle2.
Can mingle2 explain me why i am banned. I am not a scammer. I am real person. I am advice for everyone don't use this dating website.
mingle2 do nothing. Please take serious action.
Can't access my profile, as photo verification won't approve me.
So frustrating!
After 5 weeks of publishing my profile on Mingle2, my experiences were totally negative. None of the womens' profiles I replied to were 100% truthful. The most common lies were about their current location. Most of the photos in those profiles I personally dealt with were stolen (easily provable because they didn't match the photos shared during conversations on WhatsApp or Google Hangout). I have reported dozens of fake profiles to Mingle2 and I can only hope that they deleted them.
But, as of June 25,2022, Mingle2 seems to finally begun a process of weeding out their hundreds if not thousands of fake profiles. They have now begun to require Photo Verification before you can access your own profile again. There is no telling if this Photo Verification has a sinister purpose or if it is intended to weed out thousands of fake profiles.
UPDATE:
On Saturday, June 25, Mingle2 prevented me from accessing my account as well as my profile and incoming messages. Instead Mingle2 demanded that I take a picture of myself in the same pose as the example shown and upload it. Once my photo is verified they would allow me to continue to use Mingle2. I complied with that photo upload request but was NOT GIVEN A TIMEFRAME AS TO WHEN THAT PHOTO VERIFICATION WOULD BE COMPLETED, IF AT ALL.
Did ur photo verification get approved? I've been waiting for over 24hrs, and numerous verification photos submitted... nothing!
Unwarranted ban from site.
I was recently banned from Mingle2. If this is not dealt with and sorted out within 2 weeks from today... I will take legal action against the company... Mingle2.
The ban was unwarranted, with no evidence of any wrong doings on my part. I had only spoke to one male and exchanged 2, or 3 simple, short messages. I'm a real person, not a scammer, not a robot, not a criminal. It makes no sense why I'm banned.
I did complain to PissedConsumer.com and eventually received an email from Mingle2 with a link (back to their site I think), but when I entered my email and password it said... email and password does not match. Which is absolute complete rubbish and then it said I'm not authorised to access this portal.
Desired outcome: To be able to log back in to Mingle2 and delete my account and photo. Also I want an explanation...why I was banned
Facing Picture Varification Problem
I'm banned from using my mingle account. Reason is photo verification the photo which is on my profile I sent it several times but the reply is rejected.
Can you explain me why you do that for me. I am real not a fake person. Why you banned me.
Mingle2 account
Dear Sir/Madam
I loved into my mingle2 account s few weeks ago and found I couldn't receive or send messages as was advised my account needed to be reviewed to prove my identity. I sent numerous messages requesting that review and have had no response whatsoever.
I would most appreciate you looking into this for me and get back to me asap to resolve this matter.
Kind Regards
Miss Lisa Jayne Major
Username LisaJayne51
Email address [protected]@ntlworld.com
Supports fake accounts bans genuine accounts
A person has been making fake accounts on mingle pretending to be me using my photo and mobile number to get people to message me. I have reported this to mingle admins giving link to the fake profile and they banned the fake accounts a few times. But when it continued happening they decided to allow the fake profile to keep their accounts and ban me instead. So I have made a new profile using an email I don't have access to and verified my photo yet I still can't post on forum or message anyone. I have reported the fake profile many times but nothing is done and I have messaged support to get ignored.
Desired outcome: Fake user to be banned and prevented from making more profiles.
deactivated
[protected]@yahoo.com
I was updating my profile when "blip" the page changed and said I was deactivated! I've been a paid and unpaid customer for years. How do I get reactivated? This has never happened to me before. What's up Mingle2? And when I follow the rules in sending a photo like the one shown, each time I get an email saying it was rejected. HELP! I want back in.
Desired outcome: reactivated
My pictures have been rejected for two years now
Kindly assist in enabling me to access my account, there is some critical information I need in my inbox. My email. Is [protected]@gmail.com. I have tried everything to ensure that I meet the requirements. Kindly check the history of me trying to access the account. Im actually running out of options. Its been two years now. I enjoy using your platform but it seems like we are no longer allowed to access it, why is that? Please allow me to access it. I need some information in my inbox.
Your assistance will be highly appreciated.
Desired outcome: Enable me to access account
Photo upload for review to match body language in mingle picture
My email is [protected]@gmail.com. The name on the profile is Sally Epstein. The problem with the picture verification started on 9/18/2021. I have done this before so I was not to concerned about the process. I copied the body language in the Mingle picture and uploaded it to your site for review. That picture was rejected, so I attempted the picture again and it was rejected. I made another picture and uploaded it and it has been under review since yesterday leaving me unable to access my account. If someone could look at my account and maybe help me resolve issue it would be appreciated
Desired outcome: Maybe manually verify that I am a real person and allow me to login.
verification process
every time getting rejected got banned help me use mingle
Verification
Verification is not accepting of any retake pictures that I do.
I have tried and tried and yet it is still rejects my picture.
In some my face is clearly visible and yet it still gets rejected.
This is extremely frustrating and I ask of you to please solve this problem.
Surely verification should not be so difficult.
I do not know what else to do
My picture not being verified
I have taken a clear picture about 10 times now and every single time it says to retake it I'm getting a little frustrated Beyond a little I can't even get in to Google to ask why it's doing that because it just comes up with my photo saying being verified
Desired outcome: I would like verify my photo because it's clear as day and but it just keeps saying to do it over
Cyber crimes mingle2
Anyone from federal California there's no such place if you see a good looking man with several elaborate pictures they're fake or not real if they say they're a celebrity they're not those are fake pictures if you give them your phone number or your Hangouts information they going to your browser and find all your personal information they hack your phone first thing they will tell you is they need $300 to unlock their house or their car I with the iTune card or an apple card they will try to be sincere and say I'm sorry there when you talk to them in person you can hear that they are Nigerian or Middle Eastern even though they say they're Caucasian they lie say their Italian they're not hack my phone they hacked everything I m reporting this FBI and BBB
Desired outcome: To inform Mingle 2..to stop these criminals
Actually Federal does exist. It's near downtown LA, but most of those people were ultra good looking and Wouldn't be living there.. Idk what the idea is or what benefits them to put fake towns... they All have to pay the same money ?
Also, Coursegold Calif. is a tiny rural town near Yosemite... No Way did a plane drop a hundred creepy Arabs from the sky into that little place why doesn't some Mingle staff NOTICE this ? so I'm a paid official person decided to go back on since I'm paid for the whole year... and I'm
forever for a picture verification! 🙄
Also try mix up info and there's way to many men have "widowed" on their profile... that smells creepy...
they make ALOT of money we deserve better offerings( service)
Stuck at photo verification
I am not allowed to use mingle even after repeatedly uploading photo for photo verification and constantly being rejected. I dont know what the reason us...kindly acknowledge.
Desired outcome: Let me log in
My account is stuck on photo verification
Unable to access my mingle account
I'm banned from using my mingle account. Reason is photo verification the photo which is on my profile I sent it several times but the reply is rejected.
I'm user of mingle since 2016 .
I'm having two accounts on mingle and I'm banned from using both accounts.
Sent several emails to [protected]@mingle.com
My both accounts are logged in and I'm worried as I can't log out.
I. Want to delete my both accounts
Fake Profile of my sister's
They used my sister's pictures and asking for money and physical
Login not working
Help please! As of 27 Mar 2021 I have been unable to access my account on Mingle2. Entering login details as usual does nothing. The page remains at Login. Tried to contact them on the site and it just bounces back unsent. No idea what's going on here as every other program I use is same as usual. Using windows 10 on a laptop. Never had this problem before and frustrated at not getting access to my account.
Banned???
Hey, why did u ban my access to mingle 2. Would u explain it to me? On what grounds. Ive been using ur sites for 4 yrs and have never violated ur rules. I might only be guessing that some freak whom I ignored might have reported me on fake grounds. But, if that is a case, it would be nice if u had at least bothered to check it with me. I have nothing to hide as im a real person. So feel free to contact me for further explanation.
Would appreciate your reply to [protected]@gmail.com
Thank u,
Joanna
Overview of Mingle2 complaint handling
-
Mingle2 Contacts
-
Mingle2 phone numbers+1 (415) 373-4066+1 (415) 373-4066Click up if you have successfully reached Mingle2 by calling +1 (415) 373-4066 phone number 0 0 users reported that they have successfully reached Mingle2 by calling +1 (415) 373-4066 phone number Click down if you have unsuccessfully reached Mingle2 by calling +1 (415) 373-4066 phone number 0 0 users reported that they have UNsuccessfully reached Mingle2 by calling +1 (415) 373-4066 phone number
-
Mingle2 emailsnextc.apps@gmail.com100%Confidence score: 100%Support
-
Mingle2 address156 2nd Street, San Francisco, California, 94105, United States
-
Mingle2 social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Mingle2 contacts
Recent comments about Mingle2 company
Stuck at photo verification
ChnLove.com
26 reviews
Twoo.com
300 reviews
Badoo
579 reviews
eHarmony
284 reviews
MegaPersonals.com
563 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.