Service maintenance
My car was fine. No noise at all. I came in because of the oil chg sale. Boy was i sorry. I left with a broke car and a now missing hub cap. Biggest fear for a single woman to get jacked around at a car repair shop. A simple oil change has changed has turned into a nightmare. My car is loud the attentdant says he thinks its the water pump just that quick. My car was fine when i pulled in there. No help i got home my hub cap is gone of my tire
Desired outcome: Want my car fixed and my hub cab replaced
My 2013 hyundai sonata was serviced in the redlands california location on friday at 2:00 p.M.
For the first time in my life I had taken my vehicle to get my brakes and rotors fixed 3 weeks ago the customer service and the genuine demeanor of Tyler and the rest of the staff was so impressing to me that I went back on Friday October 6th at 2:00 p.m. with the complaint of a burning smell which I knew was the gasket leaking oil after a thorough check I...
Read full complaintWheel alignment
Jan 19 2022 Moved from B.C. and required SGI inspection to license 2017 Kia Sedona. 45692 km. Vehicle was running perfect with no problems. Inspection indicated vehicle req'd 4 wheel alignment. Without alignment no certification would be given. Had to OK alignment to license the vehicle. Right after alignment vehicle would pull slightly to the left when...
Read full complaintWrongfully diagnosing the repairs on my vehicle and still unable drive my van!! [protected]
The Diagnosing of the of repairs on my vehicle and still unable drive my van! This is very disappointing, because i would have keep making expensive repairs on my vehicle knowing that there were several repairs and now a Head Gasket. I addition I am surprise that when receiving new parts on my v an thermostat would not be replace just as with my newly...
Read full complaintAuto service
My wife and I have used Midas on and off for twenty years but never again! my wife took her vehicle there today and was told by the manager Tanya that she would call her after they took it aroubd the block and that they would NOT do a diagnostic test until after they called her. upon collecting the vehicle she charged her $180 for a test going completely...
Read full complaintRefund check
My mother Mary L. Smith residing @ 739 N. Wynnewood Rd., Philadelphia, PA. 19151, [protected] / [protected]. My mother is elderly @ 79 yrs., Disabled Senior. Mr. David Nesbitt @ [protected] is one of MIDAS's Managers for the Upper Darby, PA. and Philadelphia, PA. store located @ 4138-52 Market St., Philadelphia, PA. 19104 issued her a Refund Check dated...
Taking a mags out for balancing
Bad service i come for an aliment then they tell me that my tire bolts are to tight after they they screw the nut ...now the hamering and using torches and saying that my mag is gonna be damaged ...after that the guy in the front tells me to go to another garage refusing to fix the problem when i told him they sopuse to tell me that bofore toching the car
Bad service no more ...i dont even want the aliment screw this garage i got to.pay a hour for a service they did wrong ...before you touch the car let the customer know ...not when you screw up .
Bad service clear exemple how you get scewed at this place .
Service not rendered/vehicle tampering
I reserved an appointment to have my 1998 Lincoln Continental Mark VIII serviced at a Midas servicing station located at 2424 Figueroa Street in Los Angeles, California. I dropped my car off on July 27, 2023, at 8:00am. When I left my Lincoln Mark VIII at the service station, the cashier told me it may take a little while but they'll get the service done. I...
Car repair
I want to file a complaint well in fact I have messaged your company 3 times and left yelp reviews where you asked me to contact you and I then contacted your company a 4th time and still have heard nothing. 3/8/23 I made a left turn and my car powered down! An officer showed up and called a tow truck which towed my car to Midas in Knoxville, TN. Manager...
Read full complaintDiagnostic
I had to have my car towed to the north dixie location in dayton, ohio on saturday, July 29th around 11am because it would not start. They made me wait for 4 hours on site before performing a diagnostic test which they didn't actually do because my husband and I watched them, they said it was a bad fuel relay. And because no place had any they just switched it out with one of my other fuses and that I would have to order one from a dealership. (the whole experience was ridiculous, everyone was rude. They were all bsing around smoking vapes and I was infuriated my entire time there and then the fact they really didn't perform a full diagnostic that I was charged for). I made it home then my car wouldn't start again. I in the meantime ordered the part and would come the following Friday. Fast forward to Friday and my car still would not start. I had to pay to have another person come to my house and look at the car. And it was actually the fuel pump. This could have already been discovered and already fixed yet I have to go another week without my car, because I had to order a fuel pump and I will have to have it towed to another location to be put in. So moral of the story is Midas has cost me more time and most of all more money for an issue that could have been fixed over a week ago. I will NEVER deal with them again.
Desired outcome: I would like a refund for the diagnostic that was not properly performed.
How do they get away with this? My location in Knoxville had zero certified mechanics lol can you imagine? Mine was the battery but for 3 months with no car they claimed it was the fuel pump then didn’t even attach it and i leaking fuel everywhere
Services
When you call your local Midas you expect transparency. Especially when there's a multi hour repair being done. When speaking to the desk associate he says I'm ordering the part for your car let's shoot for 12 noon. Now the day of being the responsible customer that I am I called to double check. I got the go ahead yes noon looks fine due to the order...
Read full complaintHandbrake cable
Hi I bought a Handbrake cable in Grahamstown Eastern Cape on Friday 28 July 2023 and they didn't wanna refund me 2hours after buying the cable at the Store.
Now my main consern is if a customer returns something to the Store they need to take the item back and refund the Customer. The Item was not even opened and the item is still in a resellable way.
Desired outcome: I Just want a refund thats all. No trouble
Auto repair
I had my '71 F100 towed over to the shop in Greenville, SC to have them do a brake job. What should have been a $400 bill was magically converted into an $1800+ bill when they started the "that's where the truck is taking us" routine. They found an issue with the rear differential, and I authorized the repair. Then I get a call from them saying that my...
Read full complaintMounting and balancing tires
On 2023.06.30, I went to one of the Midas branches to mount and balance a set of tires. The work was carried out as promised, but when I went to remove my wheel kit I found that the rims had several scratches due to the carelessness of assembling the wheels. I had just bought the rims, they were new and it was the first time they would be mounted with the...
Charged for parts never replaced
Thieves, liars, expensive, backyard mechanics! I will never ever take any of my cars to them again. I will make sure to tell friends and family and even people I don't know about this place. They charge for parts they never replaced. This place is so corrupt that even the mechanics talk about the pricing and quality of parts, I had a technician tell me, why...
Read full complaintAuto oil change
Although I brought in the Midas coupon of $39.99 for oil change Code OC3289USDDC exp date 01/31/2024, and although the coupon says Oil and Filter Change, yet Mr. Marc Major manager of Midas store located at 2060 Robertson Rd. Bells Corner, Nepean ON K2H 5Y8 has charged me for the filter and extra oil and my total bill came up to $CAD 57.27 before taxes and...
Deceptive billing
Re: Midas Shop Located at 500 Route 17, Paramus NJ
On July 1, I brought my 2012 Subaru to Midas located at 500 Route 17 in Paramus NJ to fix a rattling noise coming from my exhaust, and to take care of a few other items with my car. I was quoted $4,024.92 to replace two catalytic converters, oxygen sensors, exhaust hardware and one muffler which was under warranty. I declined the work because the cost was much higher than I anticipated. I took my car to my local garage for a 2nd opinion, and they replaced the muffler for a cost of $202.50. The car's rattling disappeared, and the car runs quiet.
I brought my car back to Midas and informed the owner that the cost to fix my car was $202.50. I requested that they reimburse me for the cost the warranted muffler and they refused. I offered to the owner that he can put my car on his left and inspect the work that was done (i.e., replacing only one muffler) but he was not interested. For the sake of clarity - I stated to the owner that in order for me to have received the free muffler under warranty, that I would be required to spend the $4,024.92 that he quoted me - and he said yes.
Very shady business practice and I will be sure to tell my story to whomever I can - buyer beware of this Midas shop's deceptive pricing! The Midas shop at 500 Route 17 Paramus NJ is a stain on your corporate name.
Francis DiMola
221 East Allendale Avenue
Allendale NJ 07401
[protected]
I would like a refund on the services I did not need.
I am contacting your customers service department because I feel like I have been taken advantage of by your Midas repair stores. I went to the Carmichael, CA store for an alignment and was told I needed brakes and rotors for my front tires. I agreed and came the next day for service. When I filed my receipts, I found that I had just had all 4 brakes and rotors done the year before. (March 22) I looked up the average mileage for rotors and it said 30-80K miles. I only received 17K on mine. I called the Fair Oaks, CA store where I had my brakes in March of 22, He said the other store probably suggested brakes when I didn’t need them but told me he used good rotors. This is insane that I have now paid another $600. I called back the Carmichael store and told him the situation. He said he could refund the cost of the pads if I send him the paper work. I did as soon as I hung up. It is now a week later, and still no refund.
My husband usually takes care of the car duties but he is working away from home as a disaster relief worker and has been out of town for months helping other people while I am here being scammed. What do you suggest I do? Neither of the Midas locations are helping me.
Desired outcome: I would like an honest answer if I really needed rotors and why so soon, and if the rotors that were originally put in were used or low quality.
Issue with Midas in Bremerton,Wa on Callow Ave.
I, Alexander Kovalev, visited Midas in Bremerton Washington to fix axels problems made noise. After new once were installed provided by Midas or Napa, didnt sove the ongoing problem. I was at store 4 times so far. Issue is not resolved. Jll drop it off in a morning at store. But, small chance that problem will be fixed. Posibly they dont have mechanic who...
Read full complaintRipoff bad battery instead they changed fuel pump
I have a huge problem with your knoxville midas location bilking me out of $1000 repair & $70 tow that took over a month. My car stalled and i had it towed to Midas where i was told it was my fuel pump and no one in the country had any so i would have to get a used one! Ok that cost us $1000 through SNAP finance we are paying $300 or so a month in addition...
Read full complaint and 1 commentAbout Midas
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