Microsoft
reviews and complaints

I have been a loyal MS Office customer for over 25 years and have had the same hotmail email account in over 20 years. Lately, the Rewards team has been picking on me, every time when it was time for a reward to be paid. I have been one of the first users joining the Bing rewards program, and I have a plan that gives me a $5 gift card after accumulating 5, 250 points. My husband and my daughter, who joined the program much later, need 6, 500 points to get their gift cards.
Today my rewards account has been closed. NONE of the reasons applies to me. Neither do I live outside the US, nor do I have multiple hotmail accounts. I had to leave for Germany a few weeks ago as my dad had been admitted to hospice. That is why they are giving me a hard time? Really? Shame on them!I am very, very upset and feel cheated. I will close my account and advise my husband and daughter to do the same. We will not be using Bing or Explorer anymore and switch completely to Google accounts. Next laptops will be Apple.

I bought this game because I was looking for a clean fun family racing game unlike grand theft auto. However I am having second thoughts. I am upset and disgusted and discussing the issue with a lawyer. Why would you have a saying of
"Death to [censored]s"
In your game? My twin 13 yrs old daughters came to me while I was cooking supper to tell me this.. They were very emotionally upset. Thank goodness my African American friend and kids were not over that evening. I purchased the car for proof and have it videoed on my phone and am thinking of going social media about this. What would that do for Microsoft? How can we resolve this racial remark? I have not posted it yet but will be awaiting a response soon..
[protected]
I am available most anytime 7am till 11pm

Re: [1168727] sunday, January 19th 2020 I had over 1, 110, xxx plus gold coins that I was plann...
Tue, Jan 21, 2020 7:02 am
marty84 ([protected]@verizon.net)
To:gameinsight_issue_[protected]-7cde53973c45376 Details Slideshow
ps in reference to just sent 1 million gold coins STOLEN FROM ME, BY YOUR PROGRAM-EMAIL COMPLIANT- ice-marble fjord[island], mystery shore [desert island], -where I was planning to buy-build a 1 million gold coin "OBSERVATION TOWER" SOON-WITHIN10-20 DAYS BY JANUARY 30TH 2020.[IN REFERENCE TO:sunday, January 19th 2020 I had over 1, 110, xxx plus gold coins that I was planning to buy an 1million gold coins observation tower for the desert island or the ice marble something island, but I still needed 2000 cut marble and 2500 yellow dust. today January 21st 2020 Tuesday, the 1 million gold coins is not there. WHY?..WHAT KIND OFA CRIMINAL SCAM ARE YOU RUNNING? THAT YOUR PROGRAM STEALS 1 MILLION GOLD COINS FROM YOUR USERS!...I WANT MY1 MILLION GOLDCOINS BACK, IMMEDIATELY..THANK YOU.]

Compliant.jpg
I DID NOT SPEND ANY OF THE 1 MILLION GOLD COINS SINCE JANUARY 19TH 2020
?
SO WHAT HAPPENED TO MY1 MILLION PLUS GOLD COINS SINCE JANUARY 20TH 2020, NOW UP TO OVER 1, 210, XXX PLUS GOLD COINS.

?
DOES YOUR PROGRAM AUTOMATICALLY -STEAL- 1 MILLION GOLD COINS FROM YOUR USERS./
?
IF TRUE,
YOU GOT A MAJOR CONSUMER PUBLIC RELATIONS PROBLEM
...
ROBERT GREEN, [protected]@VERIZON.NET, DT2V1QW, COPY TO MICROSOFT CORPORATION'S CEO-BILL GATES

-----Original Message-----
From: The Tribez Support Team
To: ROBERT GREEN
Sent: Tue, Jan 21, 2020 6:06 am
Subject: Re: [1168727] sunday, January 19th 2020 I had over 1, 110, xxx plus gold coins that I was plann...

### Do not reply below this line ###
The Tribez Support Team
January 21, 2020, 06:06 -0500
Hello,

Thank you for contacting our Support Team - this is an automated message to confirm that we've received your request. One of our agents will get back to you as soon as possible.

It would greatly help us if you could provide the following:

- Detailed description of the issue;
- Screenshot of the issue, if possible;
- Any troubleshooting you've tried.

Thank you for your patience!
ROBERT
January 21, 2020, 06:06 -0500
sunday, January 19th 2020 I had over 1, 110, xxx plus gold coins that I was planning to buy an 1million gold coins observation tower for the desert island or the ice marble something island, but I still needed 2000 cut marble and 2500 yellow dust. today January 21st 2020 Tuesday, the 1 million gold coins is not there. WHY?..WHAT KIND OFA CRIMINAL SCAMAREYOU RUNNING? THAT YOUR PROGRAM STEALS 1 MILLION GOLD COINS FROM YOUR USERS!...I WANT MY1 MILLION GOLDCOINS BACK, IMMEDIATELY..THANK YOU.
From The Tribez Support Team. Conversation ID: #1168727

1Attached Images

Today i receive a message from this number +[protected]

"YOU HAVE BEEN AWARDED OF 800, 00 POUNDS IN THE 2020 UK MICROSOFT MOBILE DRAW TO CLAIM YOUR PRIZE SEND YOUR NAME, YOUR AGE AND MOBILE # TO [protected]@outlook.com."

please tell me is it real and fake?
My Name is RAMEEL AHMED
AGE: 23
COUNTRY: Pakistan
MOBILE : +[protected]
MY EMAIL: [protected]@gmail.com

My complaint is related to unethical behavior of Google Industry Staff. I have submitted several forms complaining about the unethical behavior of Google Industry staff. They have consistently supported a Scammer consistent stay in my computer from March 2018 until now who has use my bank card, Adobe Creative account, Polaar account, FB, basically she became me and used all my applications and then harassed the family and friends in my contact.

I was retaliated by Google Industry Staff by not having my emails accounts renewed or having to be renewed three times per day, emails not being forwarded, or sent, complaints such as this once not being sent, requests being delayed to facilitate the Scammer remaining in my computer longer, assisting the Scammer in new access points onto my desktop.

I have submitted 3 complaints to IC3.gov and no response from either report and I am fairly certain they did not receive them. Just as I am certain you have not receive any of the previous 4 complaints I have submitted.

Mattie Lowery - [protected]@aol.com

I am submitting for your consideration a copy of email I have received which I consider is abuse in many accounts: 1) this Canada 2) Hotmail accounts should not be used for such disgraceful campaigns.
Here is copy as received: Thank you!

From: President
Sent: December 12, 2019 10:30 PM
To: [protected]@hotmail.com
Subject: Send a message to Dems that you support President Trump

Donald @donald • 1h @realD... • 8h
THANK YOU AMERICA! CLICK HERE to help me beat the crazy dems. I am your President WORKING FOR YOU. Here is bumber sticker you. Click to protect America
8.1K

21.1K

I have a old computer that had your software on it and it expired. I questioned if I should renew it. I saw on the web that there was a discount offered of 30% to renew. I renewed it and when I received my statement I was charged the full amount of $52.04 instead of being charged $36.44.
Please credit the difference or cancel it entirely.
8666124268CO
Best Regards
Gary Cremeans

Support Case Number : [protected]

I Have not used the account [protected]@hotmail.com for over 10-11years or more years, as such this account should have been deactivated; furthermore, my old and unused (by me) Hotmail account [protected]@hotmail.com has been hacked and has been is being utilized to send unauthorized and unwanted spamming emails using my name.

Due to length of time that has passed since this email account was created there are many questions that I am unable to answer.

I am requesting that this account de deleted/destroyed. Failure by Microsoft to accomplish this will [lace all liability for damages to unsuspecting victims by the hacker(s) on Microsoft.

I can be contacted at: [protected]@outlokk.com
or
William J. Arnone
Special Agent Supervisor
Florida Department Of Law Enforcement
1030 NW 111 Ave Miami FL, 33172

[protected]@fdle.state.fl.us
O: [protected]
C: [protected]

It's to complicated. And is the worst of the worse has lidertly has rune me in my business why did you have to mess things up. There was notting wrong with window 7. Get rid of this piece of [censored] and bring windows 7 back. Period if it aint broken leave it along you have millions of unhappy people since we had to convert to windows 10 so funken fix it.

Hi, this is Satish Chary, I'm using Microsoft 540 (Windows 10) mobile 📱. Recently my paytm account was activated, suddenly it showing paytm is unavailable. Ok i uninstall the app & tried reinstalling it is showing Couldn't install. We'll try again later & it is showing error while downloading. Screenshot attached.

So, please do need and update the paytm app ASAP.

Thanks & Regards,

R. Satish Chary

[protected]

Sent from my Windows 10 device

I recently noticed a charge of 107 on my card for Microsoft. I contact the company which I have done multiple times. They are not helpful in solving and continue to close. I haven't used the account in years that the charge is associated with which they looked up from my card so I do not know if its authorized or not. I have tried multiple times to reset this account. They are not willing to assist per"privacy" however they have my card and the login information. Basically I was told I will be charged this for the rest of my life or I can go through my bank in a dispute and I guess ask for a new account so that I can't be charged moving forward. This is ridiculous. I understand privacy but this is beyond and no control when they are looking at the account? It is going to take 2 months for the charge to be disputed and I am in the middle of buying a house. Interestingly enough also the charge could be reversed within 30 days if I could login or have assistance with password rest. I will never again purchase a Microsoft product. I will use only through work because I have to. Also very interesting that I did not have this card at the time I had this computer or product for grad school but the charge came through on the day I was utilizing work items from my phone so my guess is apply pay was able to pull. I am extremly upset and I will continue to lodge a complaint on each and ever sight I can find. I am sure there is an illegal piece in here!

This site has alot of technical issues. It freezes during the game. And constantly when collecting powerups. And connection problems. I have done a complete sweep of my computer, it is not me. It is on your side. And I am not the only person it is doing this to. All of my bingo friends are having the same problems. It is getting very frustrating, and is raising my blood pressure. I go to this page to calm down, not to get more frustrated. I am afraid of having a heart attack I get so mad. Please correct these problems. I really like this game and I like all my bingo friends. Please please please correct this problem!

MICRO ANNIVERSARY UNITED KINGDOM
3:17 PM (27 minutes ago)

to me

MICROSOFT® (UK. Regional Office)
First Floor, House 102.
Microsoft Building, 40 Rye-croft Way,
London, United Kingdom.
Tel: +447010047358
Fax: +44 700 581 0500
E-mail: mcsworld@outlook.com

Attn: Respected Claimant,

THE DELIVERY PROCEEDINGS OF YOUR PRIZE

We acknowledge the receipt of your mail with regard to the sms which was sent to your Mobile. You have been Awarded £800, 000.00 (Eight Hundred Thousand Great British Pounds GBP) in the 2018 Microsoft Management & Finance Group Office, Windows Live Mobile Draw. Your Mobile Telephone Number was selected randomly through our Computer Ballot System from World Mobile Telephone Directories in our bid to fight the pressing global economic crisis and to make poverty a history. I write to acquaint you with guidelines that you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

Seven (7) people were selected on this draw to benefit from the 2018 Microsoft Anniversary promotion draw and you are one of the Selected Winners to claim a cash prize of £800, 000.00 Pounds.

With reference to your application and having confirmed your position as the legal beneficiary to the said prize funds through your payment file, we wish to inform you that the management of this organization have met over your application and have henceforth approved your application to release the prize fund to you within 72 hours as the legal winner to the prize fund. Your total prize money still remains (£800, 000.00 GB Pounds) Eight Hundred Thousand Great British Pounds sterling only which you shall receive in your country (PAKISTAN) through Diplomatic Delivery Channel.

The funds will be officially delivered to you as a consignment through the service of a our Senior British Diplomat which will make it not to be checked by custom or security agencies as it will be covered by British diplomatic immunity. (BDI) based on the above approval and in accordance with our procedures for the release of funds to the beneficiary,

All arrangements for the departure and arrival of the diplomat shall be sent to you as soon as we receive the below details from you

YOU ARE ADVICE TO RE-CONFIRM THE BELOW FORM WITH YOUR FULL INFORMATION AND SEND IT BACK TO THIS OFFICE WITHIN 24 Hours to enable us to complete all arrangement regarding the final delivery of your prize.

Fill Out This Form Verification Form

1. YOUR FULL NAMES: ... ...

2. YOUR FULL ADDRESS:... ...

3. YOUR DATE OF BIRTH:... ...

4. YOUR NATIONALITY:... ...

5. YOUR COUNTRY OF RESIDENT: ... ...

6. YOUR CURRENT CITY:... .

7. YOUR OCCUPATION:... ...

8. YOUR SEX:... ...

9. YOUR MARITAL STATUS: ... ...

10. YOUR EMAIL ADDRESS:... ...

11. YOUR DIRECT MOBILE NUMBER: ... ...

12.YOUR ALTERNATIVE MOBILE NUMBER:... ...

DECLARATION:

I_______________________ HEREBY
DECLARE THAT THE ABOVE DATA ARE TRUE. THAT MY CLAIMS AGENT SHALL ACT AS A FACILITATOR IN THE SENDING OF THE TOTAL FUND TO ME.

DATE ___/_/___
(YOUR FULL NAMES)_______________________

Congratulations once again from the entire staff of MICROSOFT COMPANY UNITED KINGDOM PROMO TEAM ENGLAND.

Payment of your winning funds shall be released to you within 72 hours upon the confirmation of the above information's. feel free to contact the undersigned for any clarification or assistance that you may require.

A scanned copy of your valid identity card either your driver's license, international passport, national identity card will also be required to enable us to complete the delivery process.

Note: any unclaimed prize will be returned to the treasury of MICROSOFT Company after 10 working days. you are advised to keep your winning details confidential to yourself and not share it with any individual or firm to avoid cancellation of your prize.

Once again congratulations on behalf of all our staff.

Warms Regards to you and your family members.

Kind Regards, DELIVERY APPROVAL OF YOUR WINNING PRIZE:
Name: Dr. George Owell
(Prize Administrator)

============================================================================================================================================================================================
Disclaimer:

This message may contain confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the content of this message, which arise as a result of e-mail transmission. The MICROSOFT® Company does not take responsibility for Our users' personal views.
...

I would like to complain about my recent experience with Microsoft. I contacted Microsoft months ago once I realised that for some reason I had actioned a trial period for office software under a different email to the one I have access too. Originally there was no sign of the software I was automatically charged for when I logged onto my Microsoft account, so I was unaware that the software was still allocated to my account. Once I was contacted by PayPal in regards to an automatic charge added to my account I then contacted Microsoft directly and explained the situation... along with the fact that I never activated the initial trial software and had not intent of doing so. I was told by the customer service assistant that my subscription was cancelled. Months later and now I log onto my Microsoft account and have noticed the subscription is active and not intact cancelled as I requested months earlier.

Now after contacting Microsoft by phone I have been told that because I am over the initial 30day period for a refund then I must still pay for the software even though I never activated the original subscription (due to the fact that it was not even showing up on my subscriptions list!).

I would like to take my complaint further because I have been treated unfairly considering the mix up with my accounts and emails associated with the initial subscription, and I was given the impression that the subscription was in fact cancelled with my original contact with Microsoft customer service.

I really must congraulate Microsoft on its ongoing Windows update work and the ability of those updates to effectivly render PC's unusable.

Just in the latest round of updates alone an update has managed to stop my Vaio laptop from seeing the battery leaving me with a machine that cannot migrate to battery power. The internet is littered with complains over this issue with almost every brand of laptop and the solutions come think and fast, including the old chestnut of needing a new battery, but to no avail to many. This is just one exaply of the issues your updates are causing which come thick and fast. Time to rein back on the updates me thinks and put a little consideration into what you are doing in the bigger picture.

I was trying to buy points from Texas HoldEm Poker tonight and I have it set up with Pay Pal.com but tonight it would not go through as Google jumped in and is trying to give me more security or something. I do not want Google in my games, I have them set up as I want them. Or is it just because of Windows 10?" All I want is Google to stay out of my pay pal account. How do I do this?

I would like to know if these products are legit? If not please put a stop to them and force Lazada to take them down. I logged in to legitimately buy several Microsoft software but I can't believe that these products can be sold for penny's of what they should cost. The seller claims they are selling legit licensed Microsoft software. It a shame that I had to pay over 100 dollars for something they are selling on here for less then 1 dollar.

windows rt is a os making for surface rt/surface 2 only but now some appication missing from windows store and windows rt os is discontinued Create impact for users Unable to download some applications

The surface used to say that windows rt was a mistake for Microsoft that created it and that it didn't pass attention and overlooked it. Users should not be affected by this mistake.

surface pro 1 has been upgraded to windows 10 but surface 2 only has windows rt 8.1. Later releases surface pro 1

I have never purchased a microsoft xbox product. Now i get charged for items on my debit card everyday. i try to call support which is virtually impossible and now they have charged another $320.00 today so far. I dont even have a microsoft account to leave my number for a call back this is very frustrating so now i guess i have to file a law suit to get my money back my number is [protected]

I just bought a new laptop that runs windows 10. It's been a nightmare. I'm a casual computer user, so I have to hope that any program or operating system is user friendly. so, first off: display model mode? what kind of joke is that? the complete lack of help or ease getting that fixed was pure hell. with no internet to set up my new computer, it made my new laptop an expensive paper weight. secondly: no help what so ever to explain programs without an internet connection? thanks for nothing. thirdly: registration to use programs consistently fails, and damned if I can figure out why.
Being unable to easily figure out how to use any of the programs because I don't have a home internet connection is my biggest complaint right now. it makes my expensive new computer virtually useless. Windows 10 has little to no help or tutorials on how to use the programs. I cannot even copy and paste the text of this complaint to Word. Soooooooo frustrating.
I've had a dislike of Microsoft since windows 95. This just reinforces my commitment to avoid purchasing Microsoft products. rather than adhere to any form of business ethics, it just seems like Microsoft wants to cheat consumers out of money by (metaphorically) selling discount bread that can only be toasted with an expensive Microsoft toaster.