I have never received my bag
I ordered handbag from MichaelKors-Shops.com and have never received my bag. Of course I asked for a refund immediately and got no response. I sent a complaint to the email that they gave but it doesn't work.
paid $79.82 for purse on 01.16.2013, have not recived purse, or refund
I placed this order on January 16, 2013 (wed)...order #[protected], the payment was made thru...Realy pay on my credit card...I have sent in three email to the website listed on the website page...my bank statement indicated the company name Jiangsu Sulv Travel Se Beljing, cn was paid my money in the amount of $79.82 ...i am requesting my refund ...again...please take care of this matter...my email address is ...Lovie.[protected]@yahoo.com...today's daate is 02.12.2013
Did you get any resolution on this? I am dealing with the same company and they keep giving me the run around. I recieved a purse but it was really crappy quality- and not at all what I ordered.
no delivery
I purchased bag from Michealkorsales.com and never received it. They didn’t even notified me if they have received my money. I used RealPay to make transaction and they refuse to collaborate and help me in getting my money returned. Avoid both of these companies.
return of merchandise
This email below was sent to Michael Kors yesterday and I have not heard from them yet. Please help me with this matter. On December 23, 2010 I purchased a pair of Michael Kors boots intended as a Christmas gift for my sister. On Christmas day we realized the boots did not fit. On December 26th I returned to the store location were they were purchased...
worst customer service
My name is Isa Walcott-Perez and I have shop in the Michel Kors in the Westchester Mall as well as Iwork at the Coach store which is one store down from the Micheal Kors in the Westchester Mall. I usually shop in this location on my lunch break with coworkers. I do so because in the past, your employees exemplify outstanding customer service. However, I have had two recent issue with the Westchester Micheal Kors and I was highly disappointed and unsure if I will ever shop with Michael Kors again.
During my first visit to the store I purchased a gold Michael Kors gold watch and within three weeks the glass face of the watch cracked from the inside. When I returned to the store for any exchange or a new watch I was told that I had to contact Fossil because they don't handle watch repair issue. This was not a watch repair issue, it was a quaility issue. Im very knowledgeable on the matter given that I'm a manager at Coach and we deal with watch issues on from time to time. I have to request a customer service number which was the District Manager number and she help to fix the issue. What is upsetting is this issue should have been taken care of at the store level and i should not had have called the District Manager to replace my watch. I feel as a Afrcian American female the level of customer service is different for me vs. others that come into the store.
Michael Kors Kenley Purse
Purchased in Las Vegas, NV
December 2022
Jet Set Air Pod Case
Purchased in Southaven, MS
Poor customer services. They don't respond back .Mr, Devin Bray is not a responsible person. I didn't receive any information regarding my order in ten working days even
After watching Target and Anheuser Bush get taken to the wood shed ... Are you that stupid...ok...you are now no longer getting business from me after 39+ years. I guess you folks will never learn. Stop pushing woke agendas and just sell your product... Good luck and GOOD BYE!
I been waiting days my new shoes 5 day until I received the box and opened I get surprised I received a used shoes and dirty one I contact the customer service they offer me 10% off from my shoes purchase so unsatisfied with the product and the customer service
I bought a red Michael Kohes purse from Dillard’s in Jonesboro ar. The handles are coming apart i was wondering if you replaced or guaranteed them. It has never been worked on or anything. It is carried daily and where it’s carried is the worse spot
Phone #[protected]
Thank you and you can call if you like or email at rmccann1970@gmail.com
so i ordered two bags from micheal kors usa online on sale on 14th of august, the quality was the worst, i’ve been a loyal customer of michealkors for 10 years but it doesn’t look that way anymore, the bags look like they wont even last for 6-7 months.
Sent pic of receipt and bag, per their request, to M Kors- but b/c bag was over their 1 yr warranty, i was referred to a place in Jersey to send it .
why should I pay to fix a bag that cost around $200
I've had cheap bags last 4x as long w/o that kind of issue.
Pathetic quality
Bought a wallet around 11 months back in Singapore
It's already de-colored and when approached store in orchard they say that it's not covered under warranty.
Simply pathetic customer service as on the website sent many mails but No reply and US team says that we cannot help as its the issue in Singapore BUT I thought it's international brand and at-least they should be able to connect with someone
I have purchased Michelle Kors smart watche 3 days before from shoppers Stop
And the watch is not working more the 5/6 hours, i have disabled all major functions but still facing the same battery issue.
Please suggest what to do or shall I return this watch. Waiting for your positive response. You can also contact me on mobile +[protected]
We have purchased Michael kors handbag but after a year it had shown a defect and the skin of the beg is automatically getting removed I need you to please help and fix this
About Michael Kors
Recent comments about Michael Kors company
This company is racist. I had complain so many times and upper management never called me.
The Net-A-Porter Group
42 reviews
LuxuryTastic
2 reviews
Burberry Group
53 reviews
Louis Vuitton
174 reviews
Cosette
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.