Menards review: product ordered on 12/05/2020

I placed an order on 12/05/2020 and sent a email stating that I had not received, only to get an email from Menards stating that mail was behind due to this time of year and tracking stated that order was on the way. Now it is 12/29/2020 and after several tracking listed on my order they all say it is late and going to another facility..Order #FARM86884. I need you to check the status of my order. Thank You