Memorial Hermann Health SystemAbuse of service regarding a specific provider at memorial hermann property kingwood tx

P Aug 23, 2020
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a verified customer
Verified customer

My patient id is: 2332205 and I met with dr. Rabia Shafiq on 08/12/20. I've had apprehension about going to a doctors, since I was a kid, but I was genuinely looking forward to my appointment with dr. Rabia Shafiq. She's close, a female, in the new memorial Hermann building and I liked her video. The staff seemed nice and the process was straight forward. However, I can't believe how shockingly rude her attitude was... From the moment she entered the examination room. She was clearly agitated. She nearly slammed her tablet on the table... Like an angry teenager. She didn't introduce herself, as new doctors normally do, and she didn't even look at me when she entered the room. She sat at the desk and opened her lap top. Then, she addressed me with seeming disdain and eventually she drove me to leave without any hope of treatment. After she took me down a dead end road of contradictions; such as telling me she can't test me for what I claim to have (for over 7 years) but she can prescribe the medication that I already told her I built up a resistance to. So, she confused me by saying she can give me medication for something she can't test for. Then, she challenged me on why I think I have this illness and it might be hormones... So maybe I need hormone treatments? I've been suffering and trying to treat a candida/fungal overload for at least 7 years. I'm 100% sure of what I have and explained to her the anti fungal medication works at first and that I have all the classic symptoms... Like a text book case. According to her, i'm not supposed to tell her what's wrong with me because she's supposed to tell me. I agree completely... If I don't know what's wrong. I told her I have nothing against taking any tests she wants to administer so long as they include testing for my present illness... Which has been neglected and mistreated before and going on for too long. I told her I needed her help. She told me she won't refer me to a specialist since I can't prove what I have but she also can't test me for it... Another dead end of confusion. She showed no interest in helping me. I tried to walk things back and communicate that I felt there was some tension, between us, from the moment we met. But dr. Shafiq responded that I was now wasting her time... As she looked at the time. Imagine how I felt after I paid $133.00 (in advance)... To waste her 10 or 15 minutes and getting nothing for it. I felt I was the one wasting time and I knew right then that I should have walked out when she slammed the tablet on the desk. I asked her if she thought she could help me and she told me she could not. I told her that since she felt she could not help me then I would be leaving. She said fine and she couldn't seem to get up fast enough to walk out ahead of me. I noticed she's only been in practice for 2 years and already has a lot of negative feedback... With similar concerns. I tried to make sense of what happened that afternoon. She had no intention of helping me or didn't know how. I was displaced... Trying to figure out what I had done or said to set her off and then I stumbled onto other reviews and I realized I didn't do or say anything. I'm not the first to experience her negligence and unfortunately, I probably won't be the last. I know this encounter is hard to believe and it was for me too. I even wondered if the doctor is on something that would make her so aggressive, has some kind of mental illness or if her family owns the practice so she can do whatever she wants without consequence. This is how bad the encounter was. I left a comment on yelp and it was responded to. I was asked to email at: [protected] so I reached out and a pleasant lady called my home the next day. She told me she would pass along my concerns to the dept. That handles doctor complaints. I have not heard anything back and I want to inform memorial hermann that I am going to cancel the charge on my credit card. I did not receive any type of service and I had to pay in advance. The least that can be done is to remove the charge. I should not have to pay for what bordered on intimidation and harassment... Not doctor care. Thank you for your consideration. My contact info is in the memorial hermann system.
On next door 4 other people said they had nearly the same experience. Please see the link below for additional reviews:

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