Meijer review: pharmacy

I called in the Meijer store on Monday, December 17, 2018, to refill a prescription. The automatic caller said I could pick up the prescription the next day, Tuesday after 1:00 pm. I went to the store on Friday, December 21, to pick up the prescription. The pharmacist asked for my name, date of birth, and she asked the name of the medicine. I gave her all the information and she said she has never filled a prescription for that medicine at this Meijer store. This is the store I have my prescriptions filled. Again, she said that medicine has never been filled at that store. So I came home, got the prescription bottle and drove back to the store. I gave her the bottle and asked her if this was the store that filled this medicine before. She laughed and said "yes, I looked under the wrong name." I gave her my name and date of birth, how could she not find it? I don't appreciate her thinking this was funny. She cost me time, I had to make a trip home to get the prescription bottle and drive back to the store, and she cost me money. This was over a 10 mile extra trip. I was polite to her and she laughed in my face!