The complaint has been investigated and
resolved to the customer's satisfactionResolved Meijer — alcohol purchashes
resolved to the customer's satisfaction
Meijer has lost a long time customer. I am 37 years old, a father of two and a husband. My parents shopped at Meijer since I can recall, all that is forever changed from last night’s shopping adventure at the Auburn Hills Meijer. We stopped at Meijer to pick up dinner, Sunday breakfast and a bottle of wine. We also took the kids down the toy isle so they could window shop for Christmas – money that was planned to be spent at that Meijer at a later date. At the checkout, the cashier asked to see my ID for the wine, no problem I produced it for her. She said she needed my wife’s’ as well, who did not bring in her purse. Long story short, after some discussions with the store manager, we left all $75 worth of groceries in the line and walked away. It’s my understanding that this is Meijer’s new policy to check everyone’s ID. While I commend Meijer for helping to stop underage alcohol purchases, Meijer could use some common sense! Do you also need to check my 6, and 8 year olds ID? What if I was buying alcohol and brought my 16 year old son, would Meijer not be able to sell to me? Meijer has used very poor judgment in this policy and has forced me to spend my money at another retailer. Not a smart move in this economy. I struggle to believe that Meijer is really living up their mantra of “Customers don't need us, we need them”.