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CB Internet Providers Mediacom Complaints #2-21
Mediacom

Mediacom review: To change the primary telephone number, mediacom does not do it on the telephone or website, I have to drive 1 hour to the next local office.

W
Author of the review
1:58 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

To change the primary Telephone number, Mediacom does not do it on the Telephone or Website, I have to drive 1 hour to the next Local office.

Before I got to the customer service, two customer service provider hanged up on me. Horoble Customer service. I know it is not the person on the other lines fault, it is the Companies fault and the Company does not care.

Desired outcome: To change the Primary Telephone number online in your account or when you call in and talk to a representative.

Mediacom response
May 09, 2023 7:17 pm UTC
Mediacom customer support contacts
Phone numbers

+1 (844) 274-6753

+1 (800) 479-2082

Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

Website

mediacomcable.com

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Hello Walter, thank you for bringing this to our attention. We apologize for any frustration this has caused. We strive to provide better services and customer experience than this, and we would love the opportunity to address this with you. Please feel free to reach out us at SocialMediaTeam@mediacomcc.com with any questions or concerns that you have and we will work to improve your overall service experience with us.
Resolved

This complaint has been resolved automatically due to user's inactivity.

Keywords:
care company customer service provider drive fault hang up local office telephone website
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  1. Mediacom Contacts

  2. Mediacom phone numbers
    +1 (844) 274-6753
    Click up if you have successfully reached Mediacom by calling +1 (844) 274-6753 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (844) 274-6753 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (844) 274-6753 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (844) 274-6753 phone number
    Customer Service
    +1 (800) 479-2082
    Click up if you have successfully reached Mediacom by calling +1 (800) 479-2082 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (800) 479-2082 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (800) 479-2082 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (800) 479-2082 phone number
    Customer Service
    +1 (888) 847-6228
    Click up if you have successfully reached Mediacom by calling +1 (888) 847-6228 phone number 0 0 users reported that they have successfully reached Mediacom by calling +1 (888) 847-6228 phone number Click down if you have unsuccessfully reached Mediacom by calling +1 (888) 847-6228 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom by calling +1 (888) 847-6228 phone number
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    More phone numbers
  3. Mediacom emails
  4. Mediacom address
    1 Mediacom Way, Mediacom Park, New York, New York, New York, 10918, United States
  5. Mediacom social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 23, 2026
  7. View all Mediacom contacts
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