The complaint has been investigated and
resolved to the customer's satisfactionResolved Mediacom — Terrible customer service!
resolved to the customer's satisfaction
I had the most horrible experience with Mediacon, I swicht my phone service provider for meadicom by December ,and I really regret it. I am working at home, and jobb consists in receive inbound call. I don't have service for 3 days, I call Mediacom to find out who was irresponsible for it. the Customer Service lie to me and blame the another Company for this situation. I called at the Supervisor of the another company to ensure who was responsible, and I had him in the line from my cellphone, after 7 times or more times to lie to me, they don't realize that I was recording the conversation and also I have the Supervisor from the another company in the line, who clarify that his company wasn't responsible for that. Mediacom technical support Service don't have a word to said.
Horrible bad customer service, rude, disrespectful, and liars. I am going to take legal action, enough is enough they cant play with people life and jobs. I am single mother I can lose my job because of Mediacom and also I lose 3 days of work. Never take that service.
The complaint has been investigated and resolved to the customer's satisfaction.