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CB Internet Providers Mediacom Complaints #42-61
Mediacom

Mediacom review: Service

K
Author of the review
5:57 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I placed a order for internet on the 26th of July and had an appointment the next day they told me that the line needed to be buried and connected to the pole and I am still wait for them to come back and finish the job we had to install our own stuff and bury the line cause the technician left but charged me 158.00 for service and still no service

Desired outcome: Not be charged for service for at least 6 month then half the price

Mediacom response
Sep 03, 2021 3:37 pm UTC
Mediacom customer support contacts
Phone numbers

+1 (844) 274-6753

+1 (800) 479-2082

Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

Website

mediacomcable.com

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Thank you for reaching out to us, Kimberly. I am sorry that you were having this issue when you set up your service. If you are still experiencing this problem or any others, please send us an email at totalcare@mediacomcc.com and we will be happy to assist you.
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  1. Mediacom Contacts

  2. Mediacom phone numbers
    +1 (844) 274-6753
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    Customer Service
    +1 (800) 479-2082
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    Customer Service
    +1 (888) 847-6228
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  4. Mediacom address
    1 Mediacom Way, Mediacom Park, New York, New York, New York, 10918, United States
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    May 23, 2026
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