Mediacom reviews and complaints 1
View all 124 complaintsMediacom - Cable service
We made a payment of $96.66 which cleared 9/23/20. An Encoding error was done by Mediacom by only deducting $46.66. Upon us realizing their error we called our bank and they did a check adjustment request Federal Reserve Bank 10/2/20 for $50.00, with a copy of our check front and back. We called numerous times with no correction. Then I was told to take a copy of the paper work from our bank to Mediacom office in Albany, Ga, and I did on 10/6/20 and no action has been done as of 10/12/20. Now they said my bank has not sent it. We have talked to many agents with no action. Where is the $50.00 that was sent to Mediacom? They keep telling us we have to pay the $50 or we will get a late fee. There is o one who is actually able to handle this situation. We are senior citizens.
Would like to know if any others have had this problems, we haven't before.
Latest Mediacom Reviews
Internet & phone Charged when I should not had been charged Customer service team service Equipment ruts in your front yard not repairedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!