CB Antivirus Software McAfee Complaints #422-441

McAfee review: will not restore my antivirus

2 comments

Bridget Stewart of Charleston, US

Oct 18, 2014 6:42 pm UTC

Resolved

Back in April or May of this year i purchased a McAfee Antivirus for one year at 49.99. It last until approximately mid July and than told me my subscription is running out. I called the 888 number and spoke with someone with a very thick accent ( Indian) . They put someone on the phone from tech support. They were circling all this stuff on my laptop then told me I have a serious of viruses and for $200 dollars they can clean it. When I asked about the McAfee I bought they told me " due to the viruses McAfee won't work". He kept pushing me to buy this $200 cleaner and I explained several times "I am going through a hardship and can't afford it". After trying several times to get me to put "Just a little money down" and again I told him I did not have any money he hung up in my face. (I swear) now I am open to anything getting in my laptop and out of $50 dollars. Every time I call I seem to get the same people so I hang up because it's useless. I paid for nothing and their attitude and behavior was totally unexpected. My cousin told me McAfee was good I should have went by my first choice NORTON which I have had before. So now what?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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jainmayank

Dharwad, IN

1 comments

jainmayank of Dharwad, IN

Dec 31, 2011 3:49 am UTC

i have a antivirus of McAfee but its not working properly and its a licensed copy
so plz suggest me what to do...
jainmayank27@gmail.com

Pravi Pravi

Hyderabad, IN

1 comments

Pravi Pravi of Hyderabad, IN

Dec 07, 2016 3:49 am UTC

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