Maytag complaints 1050
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poor quality product!
I purchased a Maytag ICE2O fridge March of 2006. Three months after one year warranty expired the icemaker malfunctioned. The flap opens and closed continuously and all of the lights flash. Maytag is aware of this problem and has not issued a recall to fix it.
Read full review of Maytag and 29 commentsbuyer beware!
Have had no refrigerator since June 12, 2007. Have had the worse possible documented service from Maytag. They DO NOT CARE. Period. It is a sad day when a company as large as Maytag just does not care. I have been waiting for a part since the 12th, today is the 20th. I have called several times a day, I have been hung up on, yelled at, lied to and even spoke with a Senior Executive who basically told me he just doesn't care.
For $3000 save your money and go with a company that has reputable service. Don't just take my word for it, stay on the net and google Maytag ICE20... I found pages of complaints about this refrigerator and sent them to the Illinois Consumer Affairs Department...
poor after sale service!
Currently all of my appliances are Maytag covered by the Maytag Dependability Plus extended service plan. I called Maytag for two issues with my dishwasher ; a recall of the inner door liner and a noisy drain pump. Before the technician arrived my dishwasher worked, but was a bit noisy. After four visits by a technician from Metro factory Service set up by Maytag Dependability plus, a new entire motor was installed as well as the recall performed twice. As of this point my dishwasher no longer works. Each visit by the technician was late (after 5:00 PM, hours beyond the time I was told he would arrive. I did call Maytag dependability plus on this situation and was referred to an Escalation Team Supervisor who did leave me a phone mail. Over a period of a week, I palced six separate calls to the assigned Escalation Team member pleading for a return call. As of today, I have received no return call. In desperation, I did call Metro Factory Service to find out a second new motor was ordered. Unfortunately, each unsuccessful technician visit means that I must another week or so before the next service call is scheduled. To date I have lost 4 days of work waiting for the technician who ultimately shows up after 5:00 and have a dishwasher that does not work. the last technician who showed up seemed commented that the incompetent technician who worked on my dishwasher the first three times and incapacitated it has only 4 months experience and has a track record of botching repairs. At this point, I am completely frustrated by the lack of customer service on the part of Maytag dependability plus and well as Metro Factory Repair Service who just don't deem to care. As a result of this mess, I will never buy another Maytag product or renew the extended service plans on my existing appliances. I will certainly never use Metro Factory service for any repair.
Caps lock is cruise control to your a ###.
I HAVE A MAYTAG REFRIGERATOR AND I PURCHASED THE MAINTANCE AGREEMENT FOR IT I HAVE HAD NOTHING BUT PROBLEMS WITH IT I HAVE CALLED FOR THE SERIVCE AND THEY DO COME AND WORK ON IT BUT THE SAME THING KEEPS BREAKING DOWN ON IT THE LAST TIME THE REFRIGERATOR HAD A SHORT CIRCUIT ON THE DESPENCER AND CAUGHT ON FIRE AND MELTED ALL THE WIRING I DID CALL LAST MONTH AND I CALLED IT IN AGAIN FOR THE DESPENSER AND IT HAD SHORTED AGAIN . I KNOW THE LEMON LAW AND I CALLED IT IN TODAY AND ASKED THEM TO REPLACE THE UNIT BECAUSE I HAVE 5 KIDS THAT LIVE WITH ME AND I AM AFRAID THAT THEY WILL BE CAUGHT BY THEM SELFS WHEN I GO TO WORK . I SPOKE TO LORE WHO PUT ME THROGH TO ALAN HER SUPERVISOR AND THEY TOLD ME BECAUSE I BOUGHT A NEW CONTRACT THAT I HAD TO START ALL OVER AGAIN BEFORE THEY COULD CALL THE UNIT A LEMON. BUT MY RECORD SHOWS THAT HAVE HAD THE SAME PROBLEM 5 OR 6 TIMES AREADY . I INFORMED HIM THAT WHEN I CALLED ON JULY FOR SAME PROBLEM THE ASSOCIATE THAT HELP ME THEN TOLD ME IT HAD TO BE REPAIRED FOR THE SAME THING 4 TIMES AND THE CALL THAT DAY WAS THE 4 TIME .AND NOW IT IS DOING THE SAME THING WITH THE DESPENSER I NEED YOUR HELP WITH THIS SITUTATION THE ASSOCIATE THAT I TAKED TO ON JULY SHOULD HAVE INFORMED ME ABOUT THAT RULE THAT WHEN WHICH I FEEL THAT THEY ARE NOT CONCERNED OR CARE ABOUT MY CHILDREN AND MY HOME IF IT CATCHES FIRE I NEED YOUR HELP PLEASE .
THANK YOU CONNIE PEREZ
add me to the club!
Add me to the club. My refrigerator is 14 months old and is on the brink of leaving me. Upon delivery a shelf bracket was broken. I had to drive to hhgregg to get one from a floor model, they did give me gas money and refund my delivery cost. Two months later the right door and an alignment problem, had to have a repairman to fix that. Now 14 months later no ice no water and no working top part of the refrigerator but the freezer still works. The flap that lets the ice out also has a mind of its own and very annoying. I had to shove a wash rag in the hole to keep it quiet. I do have a five year warranty and a repairman should be here June 7. For now we will try to feed a family of five from coolers and many icebags.
Model #MFI2568AEW Bought for $2,300
unfixable expensive junk
I purchased a Maytag Performa (Non-Performa) Washing Machine about a year and a half ago. It is the worst purchase ever. It is a piece of junk. Do not buy a Maytag product, they don't work and will continue to break and cost a fortune fixing them. I have heard that Whirlpool bought out Maytag and am now wondering if the Whirlpool brand will also be unfixable expensive junk.
Kenmore HE2 front loader machine, bought my dream set in blue 6 years ago. Washer died after 6 years and we are seniors with small loads always. Repairman charged us close to 150 dollars to tell us it was not cost effective to fixThe tripod broke..both drums would have to be replaced..would cost more than both washer and dryer originally cost to replace.He called it a premature failure...ya think? Blue is no longer available! We went back to a white top loader and want to warn anyone else to NOT purchase these machines! It always sounded like a jet was taking off in your laundry room.
avoid a whole lot of headache!
Over a year ago, my partner and I purchased a new compact washer and dryer set from Whirlpool on the recommendation of our local dealer. Though there are a few quirky features (to the washer in particular), we were generally pleased with our purchase. For an additional $99.00 we invested in a “Maytag Dependability Plus” Certificate which boasts that it is “. . . a valuable tool in helping you avoid unexpected repair expenses . . .” It is valid for 5 years from the date of purchase.
A little over a year passed since the date of purchase and the problems started. The washer was not spinning during its cycle, leaving the clothes soaking wet and soapy. The door would not open after the cycle was “done”, holding our clothes hostage until they began to mildew. It was time to use our “Maytag Dependability Plus”.
Upon my first call to Maytag, I discovered that we were mistakenly documented as having (2) dryers instead of (1) washer and (1) dryer. Even though the model #s and serial #s corresponded to (1) washer and (1) dryer, we were subjected to a 3 week wait before the wording on the certificate was changed so that service could be scheduled. Four weeks after my initial call, a technician came out to examine the machine. He poked around a bit and determined that some parts needed to be ordered to fix the problem. One week passed, the parts arrived, and I scheduled the next service visit. The technician returned and decided that these parts were not the ones in question and that a new set of parts needed to be ordered to fix the problem. We patiently waited ten more days for the new parts to arrive. I scheduled the third visit. The technician returned and again determined that he did not have sufficient parts - he placed a third order for parts. Throughout this process, we did not see any advances toward the function or “dependability” of our washer.
I put in several calls to Maytag during this odyssey outlining the problems with the service. I got the run around each time and was told that I did not qualify for a replacement washer. The certificate states that after (4) visits to repair the same part, they will replace the unit with a new one (the Lemon Law). That’s where they have you - the technician has ordered one part after another, never the same part twice. Under this policy, we will surely endure the next five years without a washer before the same part is ordered four times.
Two months without laundry and at least three days taken away from work far outweighs the $99.00 spent on our “Maytag Dependability Plus” coverage. Had we foreseen the money and time lost to horrible service, we certainly would have spent the extra money up front to procure much nicer, more dependable, Bosch or LG units and we would have avoided a whole lot of headache.
dont buy maytag or their extended warranty
My complaint is against Maytag and Maytag Dependability Plus (the extended warranty). I bought a Maytag washer in November 2003, I then bought the extended warranty thru Maytag Dependability Plus in November 2004. In February 2005 I had to call for service because my machine was making a horrible screeching sound and water was leaking out of the front of the machine. The maytag repairman came out to fix the problem. Then in November of the same year I had to call again for the same problem, well it turned out to be an ongoing problem. I would call when it screeches, they would come out and lubricate it, that lubrication would last about a month or two then I would have to call them again, well this happened over and over again. I have called them for this problem about 6 times. The last time they had a technician from a local appliance repair shop (I guess all the lonely Maytag repairmen were busy) Well he knew exactly what the problem was immediately and said he would have to order parts. Maytag Dependability Plus called me back a few days later to let me know that I have reached my service limit, meaning that the service calls have now exceeded the amount I paid for the washer and they would not provide any more service to me unless I paid for it. Well this floored me because I thought that was the reason I bought the extended warranty in the first place so if something does go wrong with the washer I would be covered. NO, thats not right. So, I said OK then obviously I must have bought a "lemon" and we can go about it that way. NO, in order for it to be a "lemon" they must have repaired the same problem three times. I argued that they have been here at least 6 times for the same problem and their argument was they haven't "repaired" it three times, they only lubricated it. So now my washer has completely seized up, my floors are flooded and I had to go out and buy a new washer as this argument has been going on for over two months now, and all over a washer that lasted 3 years!
Maytag and Maytag Dependability Plus does not care about their customers at all.
I bought a dependable Maytag washer 3 1/2 years ago. My extended warranty was also with Maytag Dependability Plus. After a year they had to install a new transmission and two weeks ago after a flood in my laundry room they informed me it would be too expensive to repair and they are "buying me out" for $142.00 (wow). The only recourse I have is to go to court and that ofcourse is too expensive. They know know that no one will take them to court so that is how they get away with doing what they wish. So after 3 1/2 years I too have to purchase a new washer. So much for the dependable Maytag. I want to scream everytime I see the Maytag repairman comercial on TV. No wonder he is bored, he doesn't have to repair broken Maytags.
rebates refused!
I remodeled 3 Luxury Condos and spent over $40,000 at Home Depot... I purchased 10 applianced with UPGRADES... This was to entitle me to $775 of instore rebates! Well. they sent my $125 and five emails to supervisors at the Rebate Center did no good... The HD salesman had the internal memo describing the rebate program so he called a "Special Agent of Rebates" and confirmed the $775 in rebates and promised them in three weeks! He said "TO DESTROY THE OLD CARDS WORTH $125 AND HE WOULD SEND ME THE $775 CARD. Well, two months later I received a card for $500 with no explanation and I am short $275! This has been TWELVE MONTHS SINCE MY ORIGINAL PURCHASE... Home Depot plays the " stonewall game" and nothing happens... They have rally Screwed me... The Local Store Manager has told me at least five times he will solve... nothing happens! He even said he would give me credit on merchandise if I did not get the cards but nothing happens... This Company has messed up everything I have ever done with them from carpet to cabinets to delivery... They delivered 12 heavy packets of 16" tile broken... said they had to leave them! 5 months later I had to pack them up and take them in to get the credit...
Earl Apprill, Branson, Missouri
I too just got screwed in a Maytag rebate. Bought a washer dryer set at Lowes in September. The receipt had printed instruction about how to submit for a $100 rebate. The same day that Lowes delivered and installed our new washer and dryer I used the on-line option to submit for my rebate. That was 7 September 2015. Today, 10 October 2015, I received a letter from Maytag saying that they could not process my rebate because they did not have a receipt for the purchase. The letter said that I must submit the receipt to them no later than 5 October... well their letter was dated 21 September but didn't get to me until today 10 October. I'm sure that Maytag is gaming the rebate programs. I am going to call them on their next working day (today is a weekend and Monday is a holiday. I will also ask Lowe's to stop selling their products with any sort of rebate information.
Probably won't do any good but I'll be another voice in this scam world.
Mike
I am also still waiting for my rebate. The rebate was good through 5/31 and I made my purchase on 5/24. I processed the rebate online and in July I got a notice that my purchase was not within the rebate timeframe specified (which was false). I mailed in the same information with the date of purchase highlighted and all the other original paper work the same day in July. I've tried to live chat with Maytag (not available), tried emailing customer service and one of the options is marked *required...but nothing appears when I click on the arrows. SO frustrating...and I agree they are taking their time to allow me to forget about the rebate. I won't by a Maytag again after this experience!
Shelly List
Salescheck #: [protected]
Order Date: 24-May-2015
ITEM DETAILS
Item# [protected]
KSN# 8204961
Mfr# MDB8969SDH
Description: Maytag 24" Built-In Dishwasher w/ Stainless Steel Silverware Basket - White w/ Stainless Handle
UPC: [protected]
Sold by: Sears
Item# [protected]
KSN# 1337891
Mfr# SED1
Description: Kenmore Dishwasher Installation Kit
UPC: [protected]
I see I'm not alone! I jumped through all the right hoops, sent in pre-authorization and found out yesterday receipt I sent in "didn't show a qualifying purchase for this offer" AARGH! Even though I picked the model from other top rated choices specifically because it was on the list. Of course now I can't locate the paperwork, but I'll keep looking, it's here somewhere. Happy with the dryer, not the rebate results.
WE PURCHASED A MAYTAG DISHWASHER IN MAY - MAYTAG'S REBATE MONTH. MAYTAG ADVERTIZED A $50 REBATE ON THE DISHWASHER. WE STILL HAVE NOT RECEIVED THE REBATE AS OF TODAY SEPTEMBER 21ST. MY HUSBAND HAS CALLED SEVERAL TIMES AND EACH ONE TELLS HIM TO CALL ANOTHER NUMBER. THE WEBSITE HAS SAID THE REBATE IS IN PROCESSING SINCE MAY 17TH. HOW LONG DOES IT TAKE TO PROCESS? ANY SUGGESTIONS? I HATE REBATES! WHY DON'T THEY JUST MARK IT DOWN THE $50. I KNOW THEY GET AWAY WITH THIS BECAUSE SO MANY PEOPLE FORGET OR GIVE UP. THAT'S HOW THEY MAKE THEIR MONEY. WELL, WE'RE NOT GIVING UP!
This is Bull**** hd has their own rebate center and you are dumping on maytag about hd gift cards. Maytag has nothing to do with hd rebates or their gift cards, although there are rebates that Maytag processed, hd gift cards have nothing to do with Maytag. Also just go you know... i process rebates and i know that if the rebates were denied, it's because the customer F***ed up when they filled out the formes. All the forms are writen in legal guidlines and they are always followed so if you didn't get your rebates it's your oun fault.
Replied
spin cycle problems
FYI Maytag Atlantis washer owners re: spin cycle problems. I wasted a lot of time trying to find out what was wrong with my washing machine with phone calls, internet searches and service calls. I was getting debris in the machine and soap on the clothes which were coming out wet from the machine which was smelly and moldy. The belt underneath was slipping...
Read full review of Maytag and 26 commentsno more maytag for me!
Approximately 6 weeks ago I called Maytag Dependability Plus to schedule repairs to my Maytag front loader washer. I was told that they would have to locate an authorized repairman in my area. After approximately 10 days a repairman came to my home, checked washer & advised that the part would have to be ordered. After 4 weeks & numerous calls, the repairman called & said that the part was in, but could only pick up the appliance on Wednesdays only. My husband took a day off from work to be home on the appointed day. Day of appointment, secretary called & advised that there was a conflict & appliance could not be picked up until following Wednesday. My husband informed caller that he had taken a day off from work & that the appliance needed to be picked up as arranged. My husband asked that the serviceman call to discuss matter. Serviceman called & advised that the appliance could not be picked up until the next Wednesday. My husband told the serviceman where to stick the part & his company, in not so nice terms.
I called Maytag Dependability Plus to ask that the service order to Gorman Brothers be cancelled & another serviceman. Even after explaining the situation, I was advised that the order could not be cancelled. I then called Maytag directly, explained the situation and was advised to call A & E Referral Services. Upon calling the referral service, I was advised that without an authorization from Maytag Dependability Plus, I could not use my service contract. I again called Maytag Dependability Plus & was again told there was nothing they could do. I called Maytag manufacturers again & was advised to call Maytag Dependability Plus back & insist on speaking to a supervisor, which I did. The supervisor told me that he was sorry, but there was nothing he could do.
So the bottom line is, I pay to have my washer repaired or I just use the washer until it breaks down completely & then go out & buy a new one. Either way, you can bet that I will not purchase another Maytag appliance or a service contract from anyone, nor will I make a purchase from Gorman Brothers Appliance in Prairieville, LA
won't spin and drain correctly!
Do not buy this machine! I paid good money for this machine and with in the year we have nothing but problems. First of all it "walks" all over the place. But we fixed that by putting a 1 in thick rubber mat underneath the machine. It also doesn't spin all of the way so I have to keep resetting it on to "extended spin". This may take SEVERAL times especially on towels, jeans, sweatshirts etc. Sometime taking several hours to do one load! When the repair man came out I was told that my house wasn't built correctly and I should have my husband reinforce the floors underneath the house. I didn't realize the serviceman was an expert contractor also. My house is only 8 years old and I am confident that it was built properly and easily passed inspection. The serviceman kept making excuses, I never had any type of problem like this with my old washer and dryer. This is so ridiculous! Energy efficient my a--! Maybe saves some water but cerftainly not on electricity! ( We were also told not to use the drawers underneath it either. They may also cause instability. You know those drawers that are $200.00 a piece.) I will never buy another Maytag of any kind!
I just replaced my Maytag Neptune, 2001, after years of BAD performance. My husband bought them for me (dryer too) thinking what a great investment they would be.
I started noticing odor right away, & my clothes never seemed to be clean.I cannot tell you how many times, I had to wash a load 3 times to get it clean. We purchased the machines at Home depot in Ellsworth Maine. A few times the machine leaked, & it smelled like it was burning.
A local repair man told me it was not worth fixing. I am glad to have an inexpensive regular washer, I have had smelly laundry way too long. Maytag owes us.
maytag's customer service is awful!
I am now 3 weeks without use of my Maytag dishwasher because it has been recalled for starting house fires. It seems that there is a breach in the rinse agent something or other, and the liquid was leaking onto wires. You know, the whole electrical/liquid thing? Not good.
So, I called the day that I got my recall notice in a Consumer Reports email. I was told on 3/2/07 that my repair parts would arrive within one week. Then I should schedule the repair with a local dealer.
At the end of week two, I called again, and I couldn’t get through to a live person for 5 minutes because I was forced through their automated reporting service again. Of course at the end of this time, I was steaming and further frustrated because this call happens to be on a Saturday, 3/17/07, and Maytag didn’t bother to staff up their dishwasher recall line on the weekend, despite the fact that this dishwasher recall affects 2 million+ customers.
I had sent a couple emails to Maytag over the previous week asking where my parts are, and nobody on email customer service had any idea. So I emailed again expressing my displeasure with this situation and requesting a phone call back. The return call came on Tuesday, 3/20/07, 18 days after being told that my parts would arrive within one week, and I was told that the parts are back-ordered.
On 3/23/07, I called the dishwasher repair line again. Sharon took all my info and said that I wasn’t in their system despite calling and reporting this problem twice. She said there has been no parts back-order, and she expedited shipping of the parts to me.
So, Maytag has been lying to me for 3 weeks and somehow they lost my repair record in their system despite confirming it by mail 2 weeks ago. I am at the 3-week mark, starting week four tomorrow, washing dishes by hand and frustrated as all hell at Maytag. I didn’t make the decision to put shoddy parts in my dishwasher when it was assembled. So, I am waiting as fast as I can, my frustration slowly burning.
Maytag’s customer service is awful, and their repair man is no longer lonely.
Maytag is now owned by Whirlpool! Wirlpool sucks. Maytag use to be great. It's a lie that Whirlpool is still claiming these products as Maytags!
I'm a single mom, after 10 years my Maytag dishwasher racks were rusted out and the tines all missing, but the thing still washed beautifully. I called to see if I could just purchast new racks. Indeed I could and with a discount since I would be buying both racks, it would be only $300! Yippee! SO, I went to purchase a new dishwasher for $450 and with rebates, it was down to $400. Being single and no job at the moment, I decided I could uninstall old one and re-install new one, giving them my old one to haul off. I installed it fine, it didn't fill with water... I let it go for a couple weeks because I just moved and I figured I must have done something wrong and felt it might take me awhile again to undo everything. SO, when I finally had some time, I did, and everything appeared to be installed properly. Still didn't fill with water. SO I called them and they set up an appliance repair man to come out. He finally did and after 30 minutes or more of trouble shooting said it's the appliance, and he'd order parts and come back out when the parts got in.
I got the appliance on 9/28/10 to my house, it was now 10/19! I called Home Depot where I bought it and they said they would just deliver me a new one on Thursday, but I would have to uninstall the lemon and reinstall the new one again. I called Maytag/Whirlpool and asked them if they would please do the installation free of charge so I don't have to go thru this again. She talked to her supervisor and came back with : "We don't do that." I said, " Oh, you send out lemons that don't work, but you won't install to make sure it's not a lemon this time?" She said." Mam, you chose to install it yourself! All our dishwasher aren't lemons" I said, " Well if you didn't send out lemons, I wouldn't be on the phone to you right now! I think you owe it to your company to do this installation! If they aren't all lemons, it shouldn't be a problem." But she said no again. SO here I am, I am telling you there is NO such thing as customer service with these guys. They dont' care about their name, they aren't Maytag, they just as soon sell their whirlpools I guess! I wont be buying either and I'm debating if I should go back down there and see what else I can buy instead. THis really sucks! If I go through with installing this next one, and it's a lemon, I'm going to be spit fire mad!
We bought a new, very top-of-the-line Maytag dishwasher in April of 2003. Nothing but problems since. Maytag (and now owner Whirlpool) REFUSE to replace this lemon. And, please, stop sending out stinkly repairmen who are smokers! Ugh! They smell like death and stink up my home!
No more Maytag, Whirlpool, Jenn Air, KitchenAid or any other Whirlpool-owned products. NEVER AGAIN!
Maytag Washer customer service is no better. I have been without a washing machine for 4 weeks and my recalled part has yet to arrive. They did finally answer (a human) and assure me that they would re-send the part, which will take another week to arrive. Do NOT by anything Maytag. The think the Maytag man as fleed the country.
My recall experience was not exactly the same as those previously reported and the final result was excellent, but took time to get it done.
Thank you MAYTAG for your help.
I called the recall number, they verified my model number and provided a list of local recall repair providers. I selected the closest one and called them. I had to leave a message and eventually they called back. I was told I needed to produce the receipt to have the recall service performed. I again called the recall 800 number, but even after waiting over 30 minutes I was unable to get a "live" person. I hung up and looked up a general contact number from maytag.com and got a real person
within 2 or 3 minutes. I described my problem to this person, they looked up my serial number and said I didn't need my receipt. They ordered the recall repair kit and told me to contact a service facility when it arrived. I'm not sure how long it took, possibly 2 or 3 weeks. I did not call the same service facility. I selected one I was familiar with that was not as close.
THEY did not give me any BS, were very polite and performed the recall service the same week! It consisted of completely replacing the door with everything inside of it, plus a complete wiring harness and door gasket. It has worked perfectly ever since and I am completely satisfied with the final results.
I do think Maytag had a problem with their Recall 800 number.
Apparently it was unable to process the volume of calls they were constantly receiving and I'm sure they have learned from this oversight.
We bought a MDBH975AWB dishwasher August 2006 and it has been broken more than fixed. The last break was November 23 and am still waiting on the part to come in and the dishwasher to be fixed. Again, I will not have a dishwasher for all of our Christmas company. I actually have used the dishwasher less time than I've been able to use it. Supposedly the panel keeps going out (3 times now). The contract repair person is giving us the run around as well as directly called Maytag. This is my first and LAST MAYTAG PRODUCT! I will never own another Maytag. They are useless as well as the people who stand behind them.
We had the recall performed, then shortly there after the dishwasher quit working. After several weeks of attempting to get Mr. Appliance, the “authorized repair company”, to come out and look at the dishwasher, according to the same people who did the recall work the new defect is “not related”. We tried dealing with Maytag and Whirlpool and got nothing but a run around. Today we called Jessica Belmontes @ [protected] in the Maytag Executive Offices, once again we got nothing but a run around, absolutely NO help. My message to anyone who will listen is avoid Whirlpool / Maytag like the plague. They should be forced to take their Maytag repair commercial off the air.
I will never in my life buy a Maytag again! The customer service is despicable if not criminal. They think they can get off the hook by telling us to "just not use the dishwasher". Well, I did not spend hundreds of dollars to wash my dishes by hand! Furthermore it's been proven that you cannot get the water hot enough (without a dishwasher) to get your dishes clean enough to eat off safely. Most cases of the flu are not flu at all but illness from eating from unclean plates. When I spoke to a supervisor at Maytag she could not care less that I can't use my other kitchen appliances if I turn off the circuit breaker so now I won't sleep nights worrying my house will catch on fire in my sleep! She said it would be approximately 3-4 weeks to get it fixed or I could have a $75. voucher to buy a new one. When was the last time you saw a brand new dishwasher for $75.00! If anyone out there is interested in joining me in a class action suit against Maytag, please e-mail me at kllooolis@aol.com.
I will never buy another Maytag product. I have a three year old dishwasher that has been plagued with problems since I bought it. I am also having trouble with my Maytag washin machine , trying to find a reliable service man is a joke , the Maytag Service Repairman is definitiely a myth. It is too bad that Maytag was fallen so far in quality and service. I was once a loyal buyer - no more!
Forget about the Maytag repairman, he is only an illusion. Now the next illusory item brought forth by the think-tanks and powers that be which rule Maytag (Whirlpool) is the management and organization of its DISHWASHER RECALL campaign. Just as false as the Maytag repairman, but not nearly as nostalgic, this once glorious company whose products have once meant quality are now littering the unsuspecting public with appliances that pose severe fire hazards in the households which they are kept and frequently used. The new grand fictional scheme offered up by Mayt...er, Whirlpool are the supervisors who are at this present time handling the recall claims of these hazardous appliances. Whirlpool has outsourced this recall agents/supervisors/escalation team to call centers throughout the country. One of these such places is West Corporation, a call center that places people with only three days of training directly on to the phones in order to fool the public into believing they are the Recall escalation supervisors. First of all this is quite far from being a supervisory position because the only thing they are supervising are the PC monitors with carefully phrased scripting. Now talk about fictitious!
Same story. It's been six weeks, three emails, and a phone call and I still don't have the required part to repair the recall issue. None of the contacted people have any knowledge of how to resolve the issue or who I should contact to help.
This company has expressed absolutely no regrets about the defective dishwasher or the inconvenience of simply not using it (or having my home and family endangered by the thing).
Yup, I, too am frustrated and will avoid Maytag products in the future.
recall and details replacement problems!
The dishwasher was listed on a recall, I called in as I had already had two fire from my Maytag side by side frig, I had to replace a five year old $1200 appliance. The parts were shipped and a serviceman came out on the 20th of Feb. Appt was to be between 8 and 12, he arrived at 2:30, at five he says he has to go out to truck and will be right back in, 15 min. later he came in and said that there was something else wrong and Maytag would have to come and fix it, said earliest would be 27th. I heard nothing from anyone, so the 23rd I called and was told that someone would be here the 27th between 8 and 12. At 1 P.M. on the 27th I called and was told I was the last call and it would be about 4:30. I was furious as I do day care and I had to rearrange my schedule but this put having a repair man in my kitchen as I fed the kids snacks and fixed dinner. This also would be running in to pick up time. At three the man called and asked if I had the part, I knew nothing of a needed part, I was told loose wires, he didn't explain himself just hung up. I called A and E and was told that the part? had never been ordered and I would have to wait. For an hour I was shuffled back and forth with no answer, today a service rep. called and said to call and schedule after I got the part. I told her this was unacceptable as I had a problem with my leg that I cannot stand and do dishes three times a day for an indefinite period, got no response. I called Whirlpool, now I have the choice of paying someone and seeking legal recourse, or letting this badly run company back in my house.
Maytag Dishwasher Model MDB9100AWW
Purchased 7 years ago, recommended top 5 dishwashers by Canadian Consumer Report for cleaning ability, dollar value etc. The reason it got such good ratings for cleaning is because it has a very low volume capacity for dishes to the point of almost ridiculous. Two of us fill it daily! Today I'm shopping for a new dishwasher (7 yrs. later) because the lower rack needs replacing due to the coating peeling off ($150.00) and the electronic panel is fried ($150.00+) and the unit no longer works.
I "used" to be a Maytag fan.
I have had the same abysmal lack of service from Maytag and my local service company. The recall was performed Feb. 20, but following installation of the recall kit - service technician was unable to restart my dishwasher. He promised, and indeed supposedly ordered while still in my home, a new motor; motor was to be sent to me and installed at no cost when I rescheduled service. You might guess I have received no motor, no one at the local company knows anything about this situation, no one at Maytag knows about this situation; furthermore, neither company (General Service Co. of San Antonio, TX, or Maytag) seems to care one iota. I have been without a dishwasher for well over one month with absolutely no hope that this will be straightened out by Maytag. In fact, after dozens of calls and a detailed chart of my chronology which I sent certified mail to Maytag's Customer Service address in Cleveland, TN, I get angrier and angrier; the situation gets murkier and murkier. To add insult to injury, I received a few days ago, another recall repair kit by FedEx... not the part I need. When my certified mail to Maytag apparently elicited a phone call from someone (Amanda) yesterday, she informed me that General Service Co. did not have any record of servicing my house. DUH. That is the problem. I have an installed recall part in my dishwasher - which I did not order nor install by myself! And yet, my dishwasher is not working. All I want is for my dishwasher to work as it did before it was serviced! I will NEVER buy another Maytag product of any kind ever, ever, ever, ever, ever. And I will advise everyone I know to do the same. At this point, I feel there is no recourse but to tear this out and get another machine. But I am not happy about it!
Beware of this recall and stay away from Whirlpool-Maytag.
I will never buy a Maytag (Whirlpool or any of its associated brand names) again.
The repairmen came five times to my house. On the first visit, they had no idea what to do with the recall parts. They asked to take them and the instructions back to the shop to study. They returned and took an hour and a half to install the recall "fix" and in the process blew the previously functioning dishwasher's switches because they wired it incorrectly.
It is almost two months and I still don't have a functioning dishwasher.
I made about a dozen phone calls to Maytag; sent letters to Whirlpool Corporation (without a hint of a reply). I have had five visits from Maytag repairmen (and they claim in their ads that he never has to go out), and I'm still washing dishes by hand. I wouldn't let the original repairmen back in my home, and asked for a new repairman (who is still hampered by Maytag's "backordered" part). Since mid-February Maytag has been telling me that the part had to be backordered.
How can a major corporation not have parts or quick access to parts to repair its own products? Why should a consumer pay for appliances that are defectively designed or don't function at all? From the negative complaints about Maytag-Whirlpool that I'm seeing on the internet and in the media, the Maytag repairman won't be coming out often, as there won't be that many of their products out there to repair. Her certainly won't be coming to my house.
Stay clear of Whirlpool--a lot of junk appliances made in Mexico.
I have a Matag dishwasher that has been recalled. It has been found that it will catch on fire if you have used a liquid rinse agent. I followed their instructions to a T and I am still washing my dishes by hand many weeks later. I cannot use the dishwasher for fear that it will burn my house down, the parts to solve the problem are on backorder and who knows when they will be in, and the final solution is a $75 voucher for another "piece of Maytag (Whirlpool) junk" which might cost me as much as $500. A word to the wise, Stay away from Maytag, Whirlpool, Amana, Kitchen Aide! They could care less that I bought a product in good faith and I cannot use it. I am stuck. Garbage, just Garbage!
multiple product defects!
We bought a Maytag Performa a few years ago, maybe 5. For a couple of years now it has continually gone off balance and strangely it does not shut itself off like the other washers we have had in the past. Bang, bang, bang until you get to the washer. The last straw was Saturday night when the water fill switch did not shut off. That’s what we are guessing it was because my husband put clothes in the dryer and started the washer. (I was at a baby shower.) He went back before the dryer had completely cycled to pull clothes out and found water everywhere. Water was coming out the top of the machine. It flooded the bathroom on one side of the laundry room and the closet on the other side of the laundry room. The water flooded about ten feet down the hallway and we haven’t been able to see how much of the bedroom yet because we haven’t been able to get the book cases out to check under them yet. We borrowed a neighbor’s 16 gallon wet vac and it took multiple fills to try to get all the water up off the floors and out of the carpets. We had to pull back the carpet in the hallway to dry it and the pad out. After having a high powered fan on the closet carpet overnight the carpet and the pad had to be taken off the floor and put outside in the cold January temps to try to dry. They were dripping as we carried them outside on Sunday. We don’t think they are salvageable.
The washing machine my Dad had while I was growing up lasted 20 plus years. No, things are not made as well as they use to be, but this tops the cake. I’ve been married 25 years and have had 4 washing machines, the last one being Maytag.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wow, I guess I got a good set too! I bought matching Performa washer and gas dryer set back in 2005 (branded as Amana but they are obviously Maytag Performa machines) and they've been nothing but reliable and wonderful. I've got them both leveled on the concrete basement floor and they don't budge or make any noise, been running for 10 years without so much as a hiccup. Probably shouldn't tempt fate but they are every bit as reliable as my old A-606 washer and DG-606 dryer that I used to have.
No matter the type of articles, the weight of the articles or how carefully it is loaded (and reloaded mid cycle) it runs out of balance and must be reloaded constantly. Pain in the buttox.It has always done this since we purchased it.
Buying all new appliances. In the past always purchased Maytag, but never again. Our washer is always dancing across the laundry room floor no matter how carefully we load it. Maytag response was to defend the product rather than acknowledge that it was a design fault. Even the most basic of washers should work properly. We did not want something with a lot of bells and whistles, but did expect that it would work without babysitting it.
Hokey Pokey describes it. Our Performa dances, too, even on the gentle cycle. We figured we'd let it bang itself to death and buy a real washer.
I guess I got a good set. Bought performa washer and dryer 13 years ago. Three months ago replaced the belt in the washer and put a thermo fuse in the dryer. Less than 1 hour of my time and $45 in parts. No complaints here.
I cannot get a repairman to touch my maytag performa because the serial number has worn out and they said that it would be too much trouble. Sears said it was the transmission and another repair business has not even bothered to follow-up with me.Called the maytag number from the website and was told that I would have to pay for the part even if it was the wrong part. I am so disappointed.
Hello Mr. Parks. My name is Melanie and I am a representative of Maytag. We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the site you were contacted on, your user ID name, your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.
Man, I think we should start a class action suit against Maytag Performa--I have the same problems as all you other folks.
I dreamed of owning a Magtag, the repairman never had anything to do! My Maytag jumps all over the second floor washroom and had driven us crazy--making the drain pipes leak on the ceiling. Let's get a good lawyer!
Same thing...I bought a Performa set 4 1/2 years ago and they have worked great up until the last few days. The washer will fill up, try to engage the spin cycle and quit, leaving me with a washer full of water. After I let it sit for several minutes, it would sometimes kick in and sometimes it wouldn't. I read several forums and they all seem to point to Maytag "slapping" them together. I called Maytag and they have the rudest customer service and didn't care whether I fixed it or not. Shame on them, I'll never buy another Maytag product. I am debating on replacing the motor or hauling the thing to the scrap yard. Hope this helps...
Less than 2 yrs with a Performa ...stops in middle of cycle, open shut open shut lid until it catches
Then suddenly it doesnt anymore and ur stuck with wet clothes and a washer full of water..SUCKS
may maytag rest in peace and the corporation dies!
I bought a Maytag FAV6800AWW Top Loading Washer from Sears in Aug 2004 for $1050.. In about 6 months the washer was off balanced due to a bra wire. Since it was under warranty the repairmen fixed it with a service charge.
In Jan 2007, one day, there was scratching noise and so we called the repairmen for $40.00. His estimate to fix this damn machine was a whopping $495 + tax. Decided not to fix this junk and bought a Whirlpool WTW5810SW Top Loading Washer for $479 from Costco.
May Maytag rest in peace and the corporation dies. The patheticity is Whirlpool bought Maytag...Why?
Does not honor warranty
We have a Jenn Air range stove and the grill portion was not working properly. We had purchased the Dependability Plus Warranty. We called and they suggested cleaning out these small holes which were clogged. We tried to do this and it didn't work. They told us to have someone come out and this would be covered. We had someone come out and they fixed...
Read full review of Maytag and 24 comments
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problems with the ice maker!
I bought my maytag ice2o French door refrigerator from home depot 8 mos ago. Loved it when I got it, but soon after had problems with the ice maker. They replaced the ice maker. Now the ice maker is still having problems. Its not strong enough to break up all the ice. The ice cubes freeze in big blocks causing the system to clog. Last night the thing took on a mind of its own. All the lights are flashing on the control panel, the ice and water maker don't work at all. The flap is constantly opening and closing all on its own, constantly making a clicking noise all night long. Finally we had to unplug it so we could get 4 hours sleep. Plug it in this morning and its still doing it. My biggest concern is what happens after the warranty runs out. I already know this thing has mechanical problems. Did I get a lemon or is it junk? Either way I'm stuck with a $2,800 refrigerator that seems like it has bad engineering.
The complaint has been investigated and resolved to the customer’s satisfaction.
We would be happy to look into this matter. If you could email us at Maytag_Reviews@Maytag.com with your name, phone number, and address along with the model and serial number of the Refrigerator.
My Maytag French Door MFI2568AES refrigerator now has the flashing control panel lights and constant cycling ice dispenser door problem. I guess I've been luckier than most after reading the 100's of comments on this site as my unit is about 12 years old. I certainly don't want to replace refrigerator for a defective circuit board issue that has been known about since 2007 or so. Alarming is the info that replacement boards are not available.
I’ve had the same problem with our Maytag French fridge freezer since I got it home. Contacting the retailer and Maytag resulted in exactly nothing. The ice maker (occasional ice maker) makes ice when it feels like it. Then it makes no ice for days. Or weeks. Then there’s a wonderful sound of the solenoid allowing water into the ice maker and we know we can have a gin and tonic in a few hours. We’ve had it for a year and recently, for the first time, the ice maker actually produced enough ice for more than two drinks - it did this every day for five days. That was two weeks ago. It hasn’t made ice since. The irony is that I bought the Maytag specifically for the ice-making function as it was to replace our fourteen-year-old Samsung that produced at least a champagne bucketful of ice per day and cost a fraction of the price. We now have to buy ice...
Ok, I just have to put my 2 cents worth in now.. Bought this beautiful dreamy looking French doors refrigerator complete with the best ice maker on the market, nice tag at $ 3895.00 plus tax. But, it's a Maytag, they're the best there are, right? Nope, find out now, when we experience the same issue as all the rest, flapping, noisy ice maker door. BUT, even better, the part is no longer manufactured so we can't even repair it. Nicely done Maytag.
I called Maytag after reading the 100s of comments on this site and the customer service rep I spoke to says there is nothing at all in their system that tells her there are any issues with this model that she is aware of. I suggested she Google this model of their refrigerator and read the reviews and then she will be aware of it as well. I asked what am I to do about it now and she assured me that the "Maytag Authorized Repairman" IN MY city would contact me within 48 hours. I asked if I could have the name of the local company so that I could expect their call, the customer service person said that the service company requests that my info be given to them, not the other way around.. That should have been my first hint of how this was going to go. It's a full 3 days later and I have not received a call. I decided to contact a local company myself and they came out the same day. When I told them that the authorized repairman has not called me yet, he told me that there is not an authorized Maytag repair company in this city. Another thumbs up to you in that one too Maytag!
So, yes, my issue is the ice maker door flap. The repair company checked their appliance parts supplier and manufacture of this part has been discontinued.. Well, I guess Maytag realized the replacement doesn't work either...
I had him just unplug the ice maker so that we can use the fridge. Fingers crossed, knowing now I sure did not get what I paid for. I have a 35 year old GE deep freeze that has never given us a single problem, an ancient Kenmore, same thing and then you buy the cream of the crop and you get a big fat lemon.
@Grillus7:
Thank you for your review. We apologize about the frustration you have experienced with your Refrigerator. If you still need assistance, please provide your name, the name of the site you were contacted on (Complaintsboard), your user ID name (Grillus7), your phone number, your address, the full model and serial number, and email the requested information to Maytag_Digital@Maytag.com. We would be happy to review your concerns further.
Maytag_Digital@Maytag.com is apparently an invalid email address.
Maytag? Do you care to give me an email address that is NOT invalid by chance?
Well, we had peace and quiet for 2 weeks, I guess we are lucky... Yesterday it started all over again. The noisy flapping ice maker door began again which MAKES NO SENSE AT ALL since it has been disconnected (not just with the shut off on the button, but unplugged as well inside the ice maker) I tried the email again that Maytag gave me to contact them with further information and this time it worked. Fingers crossed, looks like I'm having to count on them to give us some time of solution after all. Could we be among the 'certain lot' of known ones that are bad? I notice they only reply to some of the complaints and cannot tell why to some and not others.
I received a call from Maytag/Whirlpool offering a discount on another product of theirs as the control panel that solves the problem is no longer available. I just do not understand why a company would stop making the apparent fix for the hundreds (600+?) of people who have to deal with an appliance that they paid a lot of money for that becomes useless in less than 10 years. Are they not embarrassed that many of us also own GE products that have been in our families since the 60/70/80s and are still doing their jobs? What would it take for someone like this massive world-wide manufacturing conglomerate with electronics divisions to make a control board to solve the problem with the product that THEY manufactured? Sadly, all they offer you is another one of their products. Sure, like I am going to trust that..
in 2011 we decided to purchase all new appliances for our kitchen. We were retired and wanted new so we didn't have to worry about "fixing" them. We decided to buy MAYTAG as thru the years we saw the commercials that said "you never have to call a repairman" and showed him sitting there bored as can be. WE bought Model #MMV5208WW microwave and in 2014 it went out. We took it to the dealer who checked it and said it was the Magnetron tube, the most expensive part and it would cost us 380.00 to repair...we bought a new microwave instead as that was more than we could buy a new one for. Between that time and now our ice maker went out on our Model MVF2258XEW refrigerator, my husband repaired that as the extended warranty we bought did not cover that part, of course...then we woke to find water all over the floor in front of the freezer...we that wasn't covered either...the back of the freezer FROZE up...so my husband being handy, took the back off and was able to clear the frozen back and fix that...just this week, not quite 6 years after buying the refrig/freezer we came home to find everything in the freezer part was thawed...and called the repairmen to check it...they said the compressor had gone out...yes it is covered and we felt relief...however the labor, which is our part is 378.63...PLUSE THE FROZEN MEAT AND OTHER ITEMS IN THE FREEZER...we were shocked to say the least...so we were not smart in buying new MAYTAG appliances for our retirement because all we have done is replace or repair them...we are so disappointed in MAYTAG and recommend no one make the same mistake that we have ...needless to say the next time something goes wrong we will buy a new refriderator...funny thing is the one we replaced the new one with is 17 yrs old and still running in our sons home...never had to repair anything on it...ever...we should have stayed with that brand...
japonica:
Thank you for your review.We are sorry to hear that your Refrigerator is not cooling. We would like to inquire further about your review with you. Please respond back to Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Refrigerator.We look forward to your reply.
What u gonna do about it I got same problem with my maytag fridge one year from aarons
Dear Patricia Mcgeachy: We are sorry to hear that you are having problems with your Refrigerator.
We would be happy to look into this matter. If you could email us at Maytag_Reviews@Maytag.com with your name, phone number, and address along with the model and serial number of the Refrigerator.
Ice maker on 3 yr old Maytag french door bottom refrigerator stopped working yesterday. Not a happy Maytag customer! The old Whirlpool worked fine for years with only one repair.
Do you people think I or anyone else will consider for even a minute buying a Maytag appliance after being inundated with stupid 30 second videos of the New Maytag Man impersonating appliances to the tune of Colonel Boogies March or Boy George's "I'll tumble for you " ?
Fools you are, , , , Fools we are not ! !
Microwave caught on fire last month when not in use. Son was cooking on stove and looked up and said microwave was on fire. Thought it was a joke but it wasn't. Fire went right threw the round glass to the bottom. Took pictures and it is in garage but getting ready to pitch it.
Sandy Isenberg: We're truly sorry to hear this. We would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com with with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Microwave. We look forward to your reply.
Thank you.
Our fridge is much older this now being 2016. I feel lucky that it asted this long without the errant and insane flapping of the ice door and strobe light panel display. Our first experience occured two weeks ago with the mostnrecent at 3:00 a.m. night before last. We had a 5 yr extended warranty on this unit and I have alralready replaced the light display myself about 2yrs ago. I doubt that MAytag will help us since the fridge is now 8 yrs old but the answer is always mo unless you ask. Stay tuned
..
My 4-year-old 3-door Maytag refrigerator experienced same problems as other customers: Blinking lights, groaning sounds, off for two days, on for a couple of hours, off again. A call to Maytag/Whirlpool convinced me to buy the Repair +1 warranty for more than $350. No service available for one week. (Thank God we had a relic of an Amana in the garage.) Repair man determined it was an internal electrical problem and he could not fix it. Then he offered to take my Maytag away and move the Amana from the garage into my kitchen. I said I wanted to keep some of the parts (which I found online sell for $200 to $300). Oh, no, he was not interested in "helping" me if he could not have the whole refrigerator, claiming he intended to use it to teach young refrigerator technicians. ARE YOU KIDDING? He wanted my "unfixable" refrigerator so he could sell the parts! Then the call came from the warranty folks informing me that they'd refund what I'd paid for the warranty … but that I had nothing more coming. Well, thanks for nothing, Maytag! That was the last Maytag/Whirlpool appliance that I will ever purchase. Meanwhile, I gave my unfixable Maytag to a neighbor who is researching the problem, and I'll bet he'll figure out how to fix it.
piece of junk!
This dishwasher is terrible. It's two years old and I've had nothing but problems with it after a few months. The biggest problem is that it rinses the dishes with soapy water and then the soap dries on the dishes.
I've had "technicians" out here but they say they can't help me because my water is hard. Baloney. I've done every "fix" they have told me to do, run it with only vinegar twice, use a product called Lemi Shine, etc. Still the problem. Today the technician told me it was the rinse agent, Cascade Crystal Clear, that was causing the soapy rinse water. So I should run the dishwasher enough times to get rid of all of it in the dispenser. We'll see... I hate this dishwasher. I've had dishwashers for decades, so I know what they should do, but these "technicians" talk to me like I've never owned one before and it's my fault!
Beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a new model, and I loved it better than any dishwasher I have had in our 55 years of marriage... until it died one month after installation... an expensive one at that! contact with customer service has been very unpleasant and service techs are greatly delayed in date to come and repair. we are seniors, sheltering in place during covid, husband on hospice and we must have sanitized dishes. very very disappointing to see the lack of timeliness in repairing. now we hear that it is so new that no parts are available... really? can you please replace it... immediately?
I read in consumer reports that maytag dishwashers were not reliable, but my sister had one and loved it, and I wanted to believe her... maybe that was a mistake? and the features of this model were outstanding, and it was outstanding for one short month! sooo very sad... to add to the covid sadness and my husband's illness.
Model mdb8959skz
I have one that is good but I have a Maytag washer that is a nightmare they need to change their name to nightmare
Wow, I am shocked to hear all the complaints about the Maytag Quiet 200 dishwasher. Mine is old and works so well. I have very hard water but have never had a problem. It is starting to run a little loud so have been looking at where I can get one exactly like it. I have never had a dishwasher that works so well! I love mine
has any had a problem with the cycle taking 3-4 hrs to complete ?
I totally agree with the comments above. We bought Maytag products including the frig, stove, and dishwasher; and had nothing but trouble with all of them similar to what is already described. Went to look up how to fix the broken handle on the dishwasher and saw this. Also, we regret buying the SEARS front loader washing machine. Mold, slime, door issues, pump bad, bearings out, and oh that smell.
Ours broke after only three months. It was fixed under warranty. But then more problems started: The handle is cheap plastic and broke several times. Now it leaks water and doesn't wash the dishes. It probably doesn't pay to get this piece of junk fixed again. Time for a new brand.
thanks all! will be stayin g away from mytag appliances from here on. i thought they were the best!
Well I bought the Maytag Quiet Series 200 dishwasher at Leon's after looking at the Consumers Reports site. They gave it acceptable rating, so on July 29, 2007, I bit the bullet and spent $568.86. It worked fine for the first year. Then the handle broke. I was blaming my wife for forcing it. I probably should apologize to her about that since a lot of people have had this issue. I called to get a replacement . It would have cost over a $100 to get a new assembly. I thought since I can still open and close it, I would not repair it. On Sept 17, 2010 with had heater element repaired at no charge because of the issue with fires reported. A week ago it started making a huge amount of noise and my wife was complaining about how loud it was and how it was leaking onto the kitchen floor. Of course when I tried it, there was nothing out of the ordinary noise wise and it was not leaking on the floor? Last night however I ran a load of dishes and went to bed as I usually do. Big mistake. I woke up this morning and went downstairs to put a load of laundry in. I stepped into a puddle of water on my way to the laundry machine. There was water sitting on the top of the washing machine and the ceiling tiles above it were dripping. It sits right below where the dishwasher sits upstairs. I wiped up the mess and went to the kitchen. Floor near dishwasher covered in water. Wiped it up. Took the float off and cleaned it and reinstalled it. Tried to start another cycle. The water started to pour out of dishwasher again. I guess its time to buy another dishwasher but I don't think it will be a Maytag this time.
I have a Maytag Quiet Series 200 dish washer . Today my wife try to open the door to access the dishes. Surprise to her that the handle is broken. Can't open the door at all ! How in the world can you order the parts to fix it if that door can't open? Yes dishes are full of grimes if you don't HAND wash it first. And I thought it was just my family's dishes needs that extra TLC before the dish goes in. Well I am going to pry the handle to open it or just trash it.
We have the 200 series dishwasher. Upon initial installation, the bottom does not completely drain. The water does not get hot, even with our water heater on full tilt, and with the high heat setting applied to the dishwasher. The only reason my dishes are hot when I open the door is the drying mechanism. I ran a large load the other day and it took damn near 2 hours to complete?!
Crap product. Going to buy a different make and model all together. Will not EVER deal with maytag dishwashers again.
We have a Maytag Series 200 and have replaced the handle 3 times and now will not start. Before that, would have to clean the dishes before putting in the dishwasher! What a piece of JUNK! Never again Maytag.
no more maytag in the future!
Purchased a new Maytag bottom freezer refrigerator from Lowes in June 2006. Lowes took our old refrigerator, so we kept all our cold and frozen items in freezer chests until the new Maytag had the proper temperatures.
Five hours went by and the new Maytag was not cold.
We called Lowes and they said that it may take up to 12 hours before the cooling kicks in. 12 hours went by and still no cold. We called Lowes again, they gave us a Maytag number to call. Maytag told us that it could take up to 24 hours.
The next day, 24 hours gone, still no cold temps in the Maytag. By this time our food in the freezer chests was beginning to spoil. We called Maytag again, they said it must have malfunctioned and to call Lowes. Lowes said that they would bring another refrigerator, which they did the next day. However, by then, all our food was spoiled.
Lowes said they would replace the refrigerator, but could not replace the food - that was Maytag's responsibility. We called Maytag the same day, but they said they could not replace the food because we had not purchased an extended warranty. We were very surprised because we thought the refrigerator should at least work when brand new and that the original warranty should cover everything. Maytag had no sympathy, said that it was something we would have to live with and that they would rush a new refrigerator to us.
We decided that another Maytag was not in our future. We called Lowes, which was very sympathetic, cancelled the Maytag and ordered a GE Profile Bottom Freezer. It has worked perfectly and has several features we liked much better, especially the storage in the bottom freezer and the dual temperature displays in the upper section.
The complaint has been investigated and resolved to the customer’s satisfaction.
will not honor extended coverage!
I contacted Maytag at [protected], gave them my certificate number of the extended coverage contract that is good through the end of 09/06/2008 and was advised that they no longer cover the Sky Box. They gave me another number to call and it took me to the same voice mail - hit an button - and get the runaround again.
The item is the Maytag Sky Box that I purchased at Home Depot and I purchased the Certificate of Coverage direct from Maytag Dependability Plus.
This is a follow-up of my previous complaint about the Maytag SkyBox.
I kept at it, got the runaround and finally received a call where they offered to buy out my maintenance contract for $500. I took the deal, received the money and now have a SkyBox that cools but will not dispense and $500 in the bank.
Don't give up.
I have also been scammed by the company skybox, INC www.skybox.net
People who have also been scammed by www.skybox.net or Lanbox.net they are the same company. you can submmit your complain through the website of Attorney General of Florida http://myfloridalegal.com/contact in this site you can download the complain form and send it to the florida authorities in order to open an investigation. i have already sent this complain to them, but if we join our efforts they will probably take this situation more seriuosly.
you can also find some help here: http://www.ftc.gov/bcp/conline/pubs/credit/fcb.shtm
http://www.800helpfla.com/
www.co.miami-dade.fl.us/csd/
I have also been victim of fraud by this company skybox.net for the amount of 3013, 74 USD
Best Regards
Hever Castro
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Icemaker Issue! Nightmare flapper opening/closing every 3 seconds 24 hours a day! Beeping, Buzzing, making horrible sounds, all lights flashing! It won 't stop, finally had to unplug it! I went to place where purchased, service was closed on weekend, salesman said he never heard of such a thing! Obviously many, many others have! Sounds like Maytag has produced a lemon! I spent a fortune on this refrigerator, recently went out of warranty 2 months ago, didn't purchase Extended Warranty, because it was supposed to be the best of the best!
Any class action suits? I'm so disappointed with Maytag. 2 weeks out of warranty, our Maytag stove fried, melted entire back & it wasn't covered! So much for Maytag & Serviceman never needing service! I feel this is false advertising.
Maytag French Door Bottom Freezer, Model MFI 2568AEB purchased in June 2006 and immediately experienced problems with food freezing in bottom drawer and fruit drawer. Phoned for service while under warranty and repaired with no charge. A broken thermostat slider was the problem. Second problem occurred January 2008, damper door is opening and closing on it's own and dispenser lights are flashing when compressor turns on. Placed a call to Maytag and still awaiting response.
Encourage others to report problems to the Consumer Product Safety Commission at www.cpsc.gov (especially if you have property damage and Federal Trade Commission at www.ftc.gov (complaint form). The more people that file formal complaints, the more likely a product recall will occur.