Mavis Discount Tire review: Feedback on service experience at Mavis Tire

Subject: Feedback on Service Experience at Mavis Tire

Date: January 15, 2026

To Whom It May Concern,

I am writing to express my dissatisfaction with the service I received at Mavis Tire located at 1949 US 209, Broadheadsville, PA 18322.

I initially brought my vehicle in for a simple exhaust leak, and the service technician indicated a potential fix through welding. However, I was later informed by Teresa that they could not proceed with the welding and instead recommended replacing the catalytic converter and oxygen sensors. I mentioned that I had not received any error codes related to the oxygen sensors prior to this visit, and despite my hesitations, I felt pressured into proceeding with the repair, which totaled $1,456.43.

After leaving Mavis, my car began to stall multiple times, leading me to tow it back for further inspection. I was informed that there were issues with the front catalytic Y-Pipe and that sediments had poured out of the front catalytic converter. Teresa then suggested that I replace all three front catalytic converters at an additional cost of $3,500. This was completely unacceptable, especially given that my vehicle was drivable before the initial repair and that it was returned to me in a worse state.

I would like to state that due to what I perceive as negligence and mishandling of my vehicle, I will not be authorizing further repairs at Mavis and plan to seek out a certified and trustworthy mechanic. Additionally, I am considering pursuing legal action regarding this matter due to the unprofessional practices and unjust pricing.

I also inquired about potential discounts for seniors, veterans, or AARP members, to which Teresa's response was less than reassuring.

I strongly encourage others to seek out professional mechanics who value integrity and fair pricing rather than those who seem to take advantage of customers.

Thank you for your attention to this matter.

Sincerely,
Ruben Morales