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Repair
I took my vehicle to mavis for a loud noise and then they said it was the alternator and I told them it was the pc value and then they changed the alternator and it was still making that sound so then I came back they changed my cover value but it's not my dealer cover value they changed two things on my vehicle that's not the original dealer parts then my...
Read full review of Mavis Discount TireTires
I went to the location at cobb parkway I was helped by jamayah if thats how its spelled she was not helpful at all couldbt pull up my account but when I called customer service they helped me with no problem.
I really don't understand how Jamayah is a assistant manager because she doesn't care to help us customers she has no customer service at all smh
Discount tires
Purchased tires online tires came in recv'd notice from mavis I called to make appt was told tires aren't there? Rescheduled me for sunday 10 am when I went I was told they would get to me in about 2 hrs? From 10 am I was told appt mean nothing and so did my paperwork for the tires my online price with insulation was 201 he was charging me 243.? I decided to just take the tires he didn't help me take my tires out either I have been with mavis since they opened there business supervisors need training on how to deal with customers and midas needs to be upfront with customers not change pricing at the store or giving some one an apptontment at 10 and when u get there be told u have up to am2 her wait as policy
Desired outcome: I had to carry my own tires out the guy offered to help a woman needing air not me and I'm a woman
Routine preventive maintenance. High revving issue new clutch
Car went in for clutch replacement. Took about 6 hrs the same day. Cost $701 including new clutch provided by mavis. About a day later car started to rev around 2000 rpms at idle. Would not happen all the time mostly when cold. Brang car back a couple days later to have an oil change, plugs, wires, fuel filter, and distributor changed. Service tech suggest...
Read full review of Mavis Discount TireManager
Tires not wearing correctly - called store where purchased - person at counter located car and tires using name, explained issue he said he would get manager - this guy mike (said he is manager) gets on phone all belligerent, I ask him if other gentleman explained issue - he said no give me plate - told him on call with work can you find info from gentleman...
Read full review of Mavis Discount TireCharge for service not done and faulty tire pressure sensor.
Mavis store # 188 sold us 4 new tires with pressure sensors on jan. 12 2021 one sensor kept losing it's signal and they said the problem was with the truck, not the sensor and they refused to replace it saying I should have chevrolet look at it. On jan 27th. Joe basil chevrolet replaced the bad sensor. Problem was not the truck, but it was the bad sensor...
Read full review of Mavis Discount TireTires
We were quoted a price to have 2 tires mounted on our rims, they said half an hour it turned out to be the next day, upon the quote giving was 149.96 total tax and all upon arriving to pick them up they charged us 170.81. Then told us oh well that's the price. Never will return to this store. There were 2 other people that were there and they also will never return due to the service
Read full review of Mavis Discount TireOil change
I place an appointment with Mavis discount tire Store 45 Deer Park New York. The appointment was made online. Store 45 call to confirm that appointment. On the day of the appointment I showed up 10 minutes early. I try to check in, Gave them the order number. The associate then them for me that they saw no appointment. Another words they blew me off!! This is not the first time but it will be the last
Alignment
Invoice # [protected] Operator # 8133 1/30/21 I went to have an Alignment done on my 1999 GMC Sierra, after services completed I was shown a picture of a alignment screen on a cell phone supposedly that there machine wasn't printing. Well drove it home and the steering wheel was off and it pulled to the right. 1/31/21 I returned to Mavis to have them check...
Read full review of Mavis Discount TireCar service, false information, unauthorized customer use of car rental property
Yoooo there manager tyler broke my battery then had to rent me a car from enterprise! I took the car back to mavis not knowing I could have took car back to enterprise because tyler said ms. Couch I got u, no problem I can take it back. The sat their at there store fro two weeks as they joy ride and wrecked the vehicle. I had already relocated to california...
Read full review of Mavis Discount TireFront end alignment
I took my car, a 2008 Ford Crown Vitoria to the Douglasville Georgia location on January 16th I had previously made an appointment for 9 am that morning. They checked my car in and told me it would be about 30 minutes. Therefore, I went across the street to an Ihop to eat breakfast. When I returned 30 minutes later, the tech was bringing the car around and...
Read full review of Mavis Discount TireOil change repeatedly not done correct 2 quarts low
I will never bring my 2014 Mercedes-Benz c300 4matic the Mavis on Chrysler ave again. I had them change my oil every 10k miles and brought my own filter since I bought car it had 17k mileage now it has 95k miles and a lifter tick I brought it to keeler Mercedes and they said look at your receipts from Mavis they only put 5 quarts of full synthetic oil in my...
Read full review of Mavis Discount TireHealth & safety precautions
I took my car in to Mavis on Northeast Expressway NE in Atlanta, Georgia on Thursday, January 14, 2021. The gentlemen got in my car without a mask on his face. I don't quite understand how a business can take for granted the health and safety precaution of their clients. As a business owner myself the health and safety of myself and my clients are priority...
Read full review of Mavis Discount TireBrake service 2014 gmc
Took my wife suv to have the rear brakes replace they took in in for service mid afternoon wasn't complete that day keep it till next day calloway them around noon the next day still wasn't ready was told it would be complete at 5pm return at 5:30 wasn't ready was told they had received the wrong pads. I was told to return at 7pm 15 hrs to replace rear...
Read full review of Mavis Discount Tirethey use bait and switch technique
I called at 4:20pm to see the cost of oil Change for my benz. The representative told it would cost me $61 plus tax for full synthetic oil for up to 5 quarts of oil. But my benz needed 8 quarts of oil so the cost will $40+21=61 (each additional quart is $7.) I said ok can it be done today. Representative said yes but you have to get there quickly and wait little but we will get it done by 6 at 500 Hillside Ave, New Hyde park, NY 11040. So i quickly drove to the location and reached at 4:40pm. When i spoke to person at counter, She said not today because you suppose to be here before 4pm. I explain to her that when i spoke to MAVIS at 4:20, how do you expect me to be here before 4:00pm. So she called their another store which is across the street which STS Tire located at 420 Hillside Ave, New Hyde park, NY 11040. I met with Chris at the counter. 1)he said one of the employee is going to lunch (at 5:00pm and Store closes at6pm) 2) he will do the oil change but i have to wait over 1/2hr. So i said fine since i am here i will wait. and i asked how much would it be. He said it will be $107 plus tax. So i told him about what representative told me. He said I cant do that price and no one in MAVIS would promise that price. Chris even saw that i spoke to some one but somehow he did not wanted to do the job so he did not honor the price that was promise me.
STAY AWAY FROM MAVIS ...THEY WILL PROMISE ONE PRICE AND THAN WILL TRY TO CHARGE YOU MORE
Unfinished car repair
My name is Temeka Dixon, I brought my vehicle in for service on December 27, 2020. I brought my car in for an oil change and nail removal. I was told that I also needed new brakes after they removed the tires. Drove my car home after the service and I noticed a sound coming from the left front tire. Sounded as if the tire was coming off. I drove it home and...
Tires and EVERY experience I’ve had thus far here
Previously, this place has always taken at least 4 hours with appointment. Basically EVERY time I've gone there I've waited forever and they haven't been honest. I went there the day after a holiday and there was barely anybody there. I was really surprised and I thought "Ok! well I'll be in and out!" I had called a few days before and made an appointment which they didn't have, which is also happened before. Still, there was barely anybody there. They had told me they had my tire before I came there when I got there they didn't have it. Not only did Markus not apologize, he was rude to me about it. He had to drive out to get it. Shockingly, I was only there for three hours but it should have taken 15 minutes. I am a patient person, but I am DONE.
Tire service
I purchased tires about 1 year ago and while driving today, my low air light came on. I was in Hiram, so I stopped by to have my tires looked at and have them air up low tire. After sitting at the bay for 5-7 mins and speaking to the manager twice, employees just walked by without any acknowledgement, so I left. I cannot get over how poor customer service...
Read full review of Mavis Discount TireHamburg PA Store
I took my car in to get looked at as I was hearing a grinding noise. After they looked at it they told me I needed to replace a wheel bearing but their store couldn't do it and I needed to go to another store. I didn't have the time that day to do that. So once I could I took it to my usual repair shop. After they inspected it they told me they found...
Read full review of Mavis Discount TireCustomer service, unresolved complaint
To Whom It May Concern: I am former customer who made a purchase at your Mavis Tire Bartram Park location in Jacksonville, Florida on September 16, 2020. I would like to file a formal complaint against the Store Manager, Jason. On that day I promptly reached out to the appropriate number with a request to stop my services immediately, however, I was met...
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Mavis Discount Tire. Make it specific and clear, such as "Incorrect Tire Installation at Mavis Discount Tire" or "Overcharged for Wheel Alignment at Mavis Discount Tire."
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Mavis Discount Tire. Mention key areas such as customer service, quality of products, pricing, service timeliness, and any other specific issues you faced. Include details of any transactions, such as dates, amounts, and services or products involved. Clearly describe the nature of the problem, the steps you took to resolve it, including any communication with Mavis Discount Tire, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through time lost, safety concerns, or financial impact.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, articulate what resolution you are seeking from Mavis Discount Tire, whether it's a refund, service redo, apology, or any other form of redress.
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Overview of Mavis Discount Tire complaint handling
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Mavis Discount Tire contacts
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Mavis Discount Tire phone numbers+1 (800) 757-4291+1 (800) 757-4291Click up if you have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number Click down if you have UNsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 1 1 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone numberCustomer Service+1 (877) 684-7365+1 (877) 684-7365Click up if you have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number Click down if you have UNsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number
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Mavis Discount Tire emailsmavistirecustomercare@mavistire.com100%Confidence score: 100%Supportmkiely@mavistire.com99%Confidence score: 99%hrconnect@mavistire.com93%Confidence score: 93%hrmmontes@mavistire.com92%Confidence score: 92%
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Mavis Discount Tire address358 Saw Mill River Rd Ste 1, Millwood, New Jersey, 10546, United States
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