Mattress Warehouse / SleepHappens.commattress/applauiifm. f. matt

R Jun 10, 2019

I purchased the above mattress set on 8/17/2016. I thought it was quite comfortable for a while. About six months ago, it began to sink in the middle. Since I am the only one who uses this mattress, and I am 77 years old, I do not understand why it is sinking in the middle. I lay on the right side of the bed and there is no reason for it to sink in the middle. I feel that this mattress should be replaced because it should have lasted a lot longer than this. I would also like to know just what the warranty is and how I can get a refund or a replacement.
Customer #1017101 order #1221330

  • Updated by Rita Mount · Jun 10, 2019

    When I "tried out" the bed, it was very firm and that is what I wanted. But now, it is very soft and seems to bother my back which is not what I wanted.

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