United States - 75225-5826
I made a purchase on my charge card to funtonia.com... They did not have PayPal and I was hesitant at first. Stupid on my part I did it anyway, 2 weeks later I had a charge to Match.com. I had never visited nor used Match.com. I am normally very safe when using the internet for purchasing things. I would always investigate the company online before purchasing, My fault on this one I DIDN'T. Goes to show it only takes 1 time and they get you. I called my bank and hopefully things will be resolved soon. My bank first said I do not need a new card with only 1 item charged that was fraudulent. I told them BS... Send me another card now.
An unauthorised payment was atken from my credit crad on 14 February [protected] TX.
I am no longer a member of that website and have not used it for months
As far as I am concerned Match is a scam I subscribed for six months based on their guarantee (If you do not meet anyone within six months you get six months free) I did the six months unfortunately I did not meet anyone so I notified match and thought my guarantee would then start and thought it had untill I got my credit card statement I have been argueing with match and my credit card company to dispute the charge since December of 08. So save your money match will not find what you are looking for. Its a scam.
Match.com provides no customer support whatsoever. I tried their service in an attempt to meet a nice woman. Their "services" include a daily matching with 5 people who supposedly fit my preferences (interests, religion, body-type, AGE) and the provided "matches" were never actually anything that I was looking for. Their "scientific" matching criteria seem to be based on who's nearest geographically. I emailed the Match.com, requesting that I not be contacted by Match.com with profiles of 45 year old (and older) women (I'm in my 30's and would like to have children), with Match.com suggesting these would be ideal partners for me to pursue.
The aspect I consider most fradulent was, in an attempt to coerce me to reinstate my account, I was bombarded with emails and "winks" the day I cancelled my account, when I had only had minimal contact with a few actual women in the months previous. Upon attempting to view the profiles of these suddenly interested women, I found that at least half of the profiles were either deleted or, in some cases, DUPLICATE! I believe this company to manufacture false profiles and falsely contact their customers in an attempt to drag out the customer's experience with Match.com. ridiculous.
My wife and myself opened an account for her cousin in China and paid them £43.13 GBP. Match then closed the account and refused to refund or discuss their reasons without a court order (subpoena).
Is this theft? it feels like it
This online company that matches dates fraudulently keeps customers by not allowing the other party to receive their emails. This keeps profiles online forever teasing them with interested people you can never get an email to. I had the experience of knowing a potential date's real address and we noticed that when we sent emails thru the site they didn't reach either one of us. I then had a few interested people email me and I sent emails back to them and they never responded "mysteriously" making me think they changed their minds. Well how many times can this happen until you realise you're being scammed? It happened about 5 times to me over a year. This is fraud in the worst way, to falsely represent a meeting opportunity and keep people from actually contacting each other. This company should be OUT OF BUSINESS for FRAUD. They don't care if you meet someone, they just want to make sure you stay online with their compnay and stayed interested with the emails you can never respond to so they keep their money flowing.
I was online checking my bank account and found there were two unauthorized charges of $34.99 made to my...
I signed up for their dating service for six months. After the first month, the only way I would get emails is if I would update my profile on a regular basis. I decided to take my losses on what didn't seem like a very effective dating service and let my subscription lapse after the six months I'd signed up for. WELL, I found out (TOO LATE, by the way) that they put you on automatic renewal - somewhere in the small print it's in there I'm sure (I never bothered to check, I know they wouldn't want to be sued). A company with integrity would have put that way up front and given you an option during your signup process. Anyway, they charged me for a whole six months more. I was so peeved! I was going to try to get around it but then I thought I'd have as little integrity as they do and I don't want to stoop that low. I managed to spend less by calling and having them giving me a smaller amount of time. But there's no way you will get away without paying for at least one more month at their absolute top price ($30 plus dollars)
They offer you to register for free and it says you can be viewed by anyone and it is NOT true. They just want you to pay. My free registration does not show in search results at all, neither my username. They keep sending you emails of your matches and subscription emails where you have to give your credit card number which I won't give under no circumstances to that site. So they should not even offer a free registration because the only thing you can do is search everybody except yourself and read their profile. The way to contact me if I would appear on search results was my own situation, easy way to reach me.
They lead you to believe things that are not true. They should at least say "nobody can see you" instead of "everybody can see you". Crooks!
I'm a young widow. After careful consideration and because I am new to georgia, I decided to join match.com...
I signed up with Match.com a few days ago. When you first sign in, you are asked a series of questions. It isn't til the very end when they hit you with all kinds of charges for their service. Your profile can still be viewed by others and you are sent potential matches by e-mail every few days. BUT, the catch is, if you do not pay money or "Subscribe", anyone who e-mails you will never hear from you and you cannot see any of that persons information unless you pay money. This just happened to me a few moments ago. When I phoned Match.com, I got a rude woman named Mabel. When I expressed concern over the fact that I had received an e-mail from a potential match for me, but that I was unable to view that e-mail or even respond, all Mabel had to say was "well, I'm sorry you feel that way." Now this person will feel that I am snubbing them and being rude. AND, another clincher is this: Match.com was advertising this New Years weekend as free communication weekend where those signed up with them can communicate for free. That advertisement on TV did not say anything about whether this only pertains to paid subscribers or both subscribers and members. While this service has potential, they need to quit screwing people over and step up to the plate and make this an honest service all the way through, not just part way.
I did not order this service.
I am a senior citizen and on a limited.
Funds. I found someone had used my debit card and called my bank to stop payment. I then called the company to see whos e-mail was the one they used.
They would not give it to me. So I could report this as a fraud. I will my bank so they cannot charge me again. As I see the number of complaints against this company. Nothing is being done to stop them. They are just stealing. I am going to report them to the better business bureau.
so i logged on to my account this morning and i found charges to wmv.match.com well after some investigating work i find out its a fraud charges on my card. not only have i never used match.com but i'm married and have no reason to. so now i am waiting to hear back from my bank
Fraudulent charge on my debit card for $34.99 then credited it back to me... obviously they had my debit card...
IAC World Headquarter owns match.com . Match is notorious for this. I signed up in May for a "30...
Oh, one last detail. The charge was for $34. 99. The thing that makes me so mad about this is that it cost...
First of all Match.com billed me for another year when I cancelled and had a return email verifying that I...
My husband I have just discovered is registered with both match.com & meetic.co.uk as single with grown up children (yes from his first marriage not our two pre schoolers though). Not only that but he is seeking somebody with children to become part of their family! Futhermore he has a record for violence against his first wife and is known to the police for violence against me. Why don 't these dating companies make better checks.??
I am a subscribing member. In 6 months I have only been matched with 2 men who matched my criteria. Met only 1-and he was only on here for a trial membership. All the other matches I receive each week-an average of 54 per week-do not match. They are either looking for someone who is younger, or lives closer to them. I would think that match.com would match the criteria for both parties-and not just send a one way match, what good does that do?
Also the trial memberships encourage scammers from Nigeria. Have been contacted by individuals that all use the same photo.
Match.com states they don't allow individuals who are "separated" I receive matchs with persons who say they are "separated." What's with that?
Also, I am trying to get my free 6 months and they are giving me some b.s.
I do not recommend this dating site. Have gotten more activity on free sites. Because I'm set up for automatic renewal (to get the guarantee) I now have another 6 months that has been paid for. I would like to cancel and get my money back on a prorated basis-but they don't offer this service.
RIPOFF! ! ! !
I reached a customer service representative by the name of Robert and with the
approval of his supervisor. He informed me that they would correct the error and
I would receive my next 6 months free as promised with my new expiration date
Thank you for resolving this issue. The representative I spoke with was
extremely polite and helpful.
--- Forwarded Message ---
Date: [Mon, 15 Sep 2008 7:45:14 -0400]
From: W <w AT nc.rr.com>
To: executiveteam AT match.com
Subject: Fraudulent guarantee
It has come to my attention based on the email I received from you employee that
your 6 month guarantee is fraudulent. Not only have I had numerous memberships
with match, I did qualify for the free six months. On 13Sep2008, I attempted to
accept the free 6 months. The question is worded awkwardly on purpose I imagine
so to ensure the possibility of striking the wrong key (yes or no). When I
realized I had accidentally made the incorrect keystroke. I contacted match
immediately via email on the same day to inform them of this, clarify that I had
not met anyone in 6 months, and request the free 6 months I had earned according
to match.com's guidelines. I was refused. Cleary this action is fraudulent and
clearly when you check you records, you will find that I earned my free 6
months, and you will correct the problem and give me my free six monthx.
Otherwise I will feel it is necessary to contacti the attorney general's office
and my legal council.
Thank you for your time.
--- Forwarded Message ---
Date: [Sun, 14 Sep 2008 7:44:32 -0400]
From: W <w AT nc.rr.com>
To: customercare AT support.match.com
Subject: Re: Other ISSUE=139619 PROJ=38
No I did not decline! I told you I accidentally hit the wrong button. I
contacted you immediately after on the same day it occured. What part of I did
not meet anyone special in 6 months did you not understand? This is very poor
practice and does not follow your terms. Should I make a formal complaint to the
better business bureau or who should I make a formal complaint to. WHo is your
manager. This is not an appropriate way to do business. I expect to be contacted
by someone who can resolve this issue!
---- "Match.com" <customercare AT support.match.com> wrote:
Notification of Issue Change
Entered on 09/13/2008 at 22:47:27 by Jonathan T.:
Thank you for contacting Match.com.
We received your inquiry regarding the Match.com Guarantee.
Our records indicate that you declined the guarantee extension on 09/13/2008,
and are therefore ineligible to receive the extension.
Extension (due to ineligibility of the subscriber or failure of the subscriber
to accept the Extension) will automatically be renewed for successive six-month
subscription periods at the subscription rate in effect at the time of renewal.
charges on your billing account.
For reference, below is a link to the Match.com Guarantee terms:
For immediate answers to most common Match.com Guarantee questions, please visit
our help section at:
Your Partners in the Search for Someone Special,
Match.com Customer Care
Entered on 09/13/2008 at 11:00:01 by w AT nc.rr.com:
I qualified for the six month guarantee but I think I accidentally hit the wrong
button. Could you check for me? I did not meet anyone special in 6 months and
would like to receive my free 6 months.