United States - 75225-5826
When they say you can cancel your account, you're not really canceling, they inactivate your account and cancel the ability to renew. You can reach them easily and when you do they laugh at you. What kind of customer services is that. ALSO, they keep your credit card information on file and don't delete it.
As yet another of victim of match.com's disgusting business practices. To all who sign be warned. They will...
Match.com renewed my membership without any notice of the pending expiration date of my original...
A friend told me to google potential dates' usernames -- she did that and found a guy on a bunch of swinger sites. Just for fun, I googled my own Match username, and found myself on page after page of Singles webpages, all with the Match.com logo, in all different towns in Texas that I'd never been to or even heard of. They all said "------ (me) is single in Austin! Online now! (even when I was not signed in) or (Active within one hour!" I was horrified, and wrote them to ask what this was about. They made me look like an online queen, putting myself out there in every town from Dallas to El Paso.
They have still never responded and refuse to remove me. I did some digging into their site, and I now think this was done in conjunction with their concept of "Communities" -- they lump people into a "Community" (Seniors, Single Parents, CHristian, etc) and market you on these separate web pages, but they don't ask you if you want to be on it, and they don't tell you.
I feel like bait. I googled the username of the homeliest women on the pages, and got "No Result." Same for the men. But anyone who is better-looking is used as bait in as many towns as those ###s can think of. I have written to them hundreds of times and they have never replied. Once when I mentioned the word "lawyer," they removed me for a short time, but now I am back on those pages, and on new and different towns I've also never heard of and will never visit. THe men in those towns will never meet me, I can tell ya.
I am furious.
Match.com allows its sister company chemistry.com to post on its website as if it were a service of Match.com. Having taken a look at the chenistry.com offer at any visit, one begins to received membership offers from both companies using the logon and password that was used to trial with match.com. It is a sort of dishonest bait ans switch, and an unwelcome and unwanted way to pretend to be the same company. Chemistry.com refuses to give a refund, saying they are a different company. Chemistry.com promised a partial refund "as a courtesy" then never provided it. If they cannot make it without stealing it from their would be customers, they should go out of business. Match.com is at fault for colluding in the fakery.
I joined match.com to find my last true love, i joined for 6months, with a 6mo guarantee. After my 6month...
This website has significant issues including but not limited to; unauthorized sharing of secured information such as personal email address, unstable database &/or interface, poor or non-existent tech support, dishonest customer service, poor load times for pages, inconsistent views, dysfunctional features such as favorites, blocking other member, and visibility or invisibility of profile. Most insulting of all, they accept advertising and member fees, and offer absolutely no ability to acquire a refund. Don't waste money or time with this website.
I have been trying for over 2 weeks to cancel my subscription to Match.com with AOL.. there is no way to...