United States - 75225-5826
Match.com will not monitor and control profiles online. There are many misrepresentations on match.com and there are more and more profiles that are fake. One of my friends wrote to a guy for 3 months and he turned out to be a female in prison! Be careful! I have another friend that met a guy that claims he is 45 years old with 1 child. This profile name: glassisfull999 is NOT 45 years old! Steve is going to be 49 years old and has 3 children! He again misrepresents himself on match.com. This is NOT fair to women looking for specific criteria in what they hope to meet. I know many women in my age group of 35-45 that is not interested in wasting their time with a man that is over the age of 45 years. This man is going to be 50 soon and it is totally not fair to single women on match.com. I would hope that match.com would consider changing and monitoring profiles. Please consider!
I joined match.com for 3 months and when I went to cancel they offered me a special of 3 months for the price of 1 month to stay as a member, so I decided that I would give it another try. I did not have good luck the first time, but thought that perhaps my life circumstances were preventing me from using their services and would give it another shot. Just before my next 3 months were over, I logged into my account that I had not been using because of time constraints and other factors to cancel once again. I had another offer of staying for 3 more months for the price of 1 month and declined this time know that I did not want to be a member even if they paid me to be one. I was very diligent about making sure that this cancelation went through as I have had 2 other girlfriends get raked over the coals by them in the past and had hundreds of dollars deducted from their accounts due to forgetting to cancel. They tried to get their money back as they were both in serious relationships and did not know of the policy that they were going to automatically renew if they did not physically go into their account and cancel themselves. The company is so shady that not only did they neglect to process my cancelation when I asked them to do so, they proceeded to take $50.98 out of my bank account that I was slowing starting to close and had very limited funds in it. I got a notice from my bank for an overdraft and I was furious as I have never ever in my entire 35 years on this earth bounced a check or had to use overdraft protection. I called match.com and did get my $50.98 but after numerous calls numerous times, they refused to issue me a check for the $22 my bank charged me. I am very upset at the fact that match.com is scamming people out of their hard earned money. If I were on a very strict budget and needed that $22, then I could have had other financial difficulties paying my bills. Match.com has become so greedy that they cannot even pay for trying to scam me out of my money. The said “it was a technical glitch in the system and had happened to others”. They refused to give me the overdraft fee from my bank and told me to call my bank and ask them to remove it. It is not fair that I had to spend my time calling them numerous times waiting on hold for long periods of time and talking to their incompetent employees let alone pick up the phone one more time and tell my bank that I was requesting they pay for match.com being a scammer. Please beware before signing up with match.com. They need to do some serious quality control and get a grip on reality when they are the ones that made the “mistake”. Then think of all of the people that don’t notice the glitch or just suck up the fees for lack of time or other reasons. Match.com is scamming people and they need to stop. Beware. Don’t use their services. They will try and rob your money any way they can.
Viewed my online banking statement yesterday, and found that WMVMatch.com [protected] some how got ahold of my credit card information and charged $37.30 to my account unknowingly.
I am a member of match.com. On Sept. 13th., I entered my profile name into Google, and up it came on oodle.com.
It said where I was from and my age, and false information was entered. It showed that I am a single mother of 2.
I am a widow with no children. In the blank space for a photo, It showed no photo, but I hit on it anyway and up came the newest photo that I have on match.com.
I complained to match.com immediately. When I searched a minute later, all the information had been taken off oodle.com.
I wrote back because it was still showing that I am a mother of 2 and single on bing.com and that my situation could not be rectified because I look like a liar.
They wrote back the following:
om: This sender is DomainKeys verified"Match.com Customer Care" <[protected]@support.match.com>Add sender to Contacts
Thank you for your email.
Due to a keyword search we ran against your email, we believe you may be asking us about photos. This rapid-reply email represents an additional effort on our part to deliver an answer to your question as quickly as possible. If the following information doesn't answer your question, please reply directly to this message for individualized assistance.
Match.com Warning to all: I purchased 6 months membership with match.com, I cancelled my policy one week...
Just checked my bank account online and found a fraudulent charge from WMV*MATCH.COM [protected] for $43.54.
I googled it and got a complain on this site, apparently I am not the only one.
I have never been to the website.
If this happens to you cancel your card immediately. I do not know what happened here, but its obviously a scam and I have initiated a dispute to get the money back.
I can't believe this same crap has been happening with Match.com for at least the last year and a half (12/08 was the first similar complaint I saw), and they havent been sued out of business.
I had $34.99 taken out of my checking account by unauthorized use of my Debit Card. I have gone to the bank and had that card cancelled and a new one issued. I also filed a complaint with the Colorado Attorney General. I would recommend to anyone who has been ripped off by Match.com to do the same thing. The Attorney General of your state will investigate, and if proven that Match.com is stealing ATM and Credit card numbers, they will be prosecuted for Internet Fraud. I still haven't gotten my money back, but that is because of VISA. Hopefully not too long to wait.
If you want to stop match.com from taking money out of your account file a complaint with the bbb on line and tell them what they are doing to you. The information I posted is correct and that is their corporate offices address and phone number. Do not allow match.com to take money out of your account or charge your credit cards. Stop them in their tracks, yes they do have felons, dirty cops and other undesirables on their website waiting to hurt many of the women who log on and join. They do not guarantee your safety nor do they care about your online complaint blogs. As long as the ads run nationwide and people sign up their bottom line is the money they can make off of you. You are all smart, well educated people use the systems in place to stop them from hurting you and the millions of others out here looking for love. They are a corrupt company who only cares about making money and they are not going to ever close your accounts unless you go through the right channels.
Complain to the fbi at fbi.gov, let them start monitoring their website for felons, killers and others who should not be ont he site. Use your head and file complaints through legal sites that will help you.
Good luck and be safe
I was always reluctant to internet dating as i am very "old school". I registered on the three day trial on match.com. On the same day i was approached by many but one caught my attention. We chatted for hours and hours, next day. . The same things. We had so much in common that i started to think the match.com really works! On the third day he asked me to go to yahoo messenger and to delete my profile from match as he wanted to be exclusive.
After two weeks and many promises of forever love, sending flowers and brain manipulation; he asked for money. I knew then and there that this was a scam!
There should be more screening done when it comes to internet dating.
Romance scam is the new mafia and needs to stop!
This individual who calls himself kelly morgan (Living in orlando but working in nigeria) probably used a stolen ccard to purchase membership as well as the flowers. A verification of the credit card at the time of registration should at least screen these monsters.
Ladies beware, kelly is coming for you!!!
I subscribed for their "6 months guarantee" program which PROMISES the member if he/she has not found the right one, he/she will automatically get another 6 months free membership. Well, it just turned out this promise is nothing more than a catch. My 6 months membership just got terminated without any notification. I called the customer care to see what happened to their "6 months guarantee", they told me that they wouldn't be able to provide that due to my "lack of activities". I told them I have been active by trying different methods of communications such as phone and personal emails etc. they said they need see the "progress" of having at least 5 new emails every month. Then I told them if I wasn't being active, why would I bother to call them to active my membership instead of just letting go? I even told them that I know they give free membership to some people in order to keep them on this site, my date told me that he just keep getting free monthly
membership because match.com wants to keep him. Not to mention my request is totally legitimate abiding by the contract. I am so upset and disappointed with their fake promise and hostile customer services. Now I am disgusted by this site and wouldn't get on there anyway. It's all about them making money not helping other people as they "PROMISE"!
I have emailed Match.com to ask them to stop sending me email so I should no longer be a member,
but emails still keep coming, in fact I am getting even more introductions than before.
Their conditions state that they can take another subscription in 6 months time UNLESS YOU CANCEL FIRST.
Ask yourself -
Is there a membership cancellation button on Match.com site? No
Is there a contact email on Match.com site? No
Do they ask you if you still wish to continue your membership No
Do they notify you that they are going to take another subscription No
What happens if you do not cancel your membership They charge another subscription
What should you do to stop this Change your credit card number
What happens when you ask them to stop sending emails Nothing
Would you find any Match.com complaints on Google Many - many about payments taken.
What does Consumer direct say?
With regards to the trader' failure to provide you with adequate notification of the renewal, you may be able to argue that this term is unfair under the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCRs), which protect consumers against unfair terms in contracts that you enter into with trader.
Load of other complaints
I tried and tried and tried to log on to match .com and it won't let me after I had given them my credit card number. It isn't after the the 3 days for free and I can't get any help from a person. I went to the help area which told me that I was probably entering the wrong password but when I answered the right questions and it sent me an email it gave me the same password that I was typing in. Tried to go back in to redo my membership to make sure it wasn't a mistake I made and it just won't work. HELP! This company should have better customer service that this.
Months ago I set my Match.com profile to Private. I did not want to be seen by anyone. After a long absence from the site I logged in only to discover that my profile had magically become public. How many people viewed my profile against my wishes? I changed my profile to private, confirmed that it was private and then updated my profile, removing items and deselecting choices (by setting them to "no preference") just in case my profile magically became public once again. Just prior to logging off I checked my profile and sure enough, it had been set back to public. For the second time I set it private and sent them an email requesting that my account be deleted. As far as I can tell, there is no user action available to delete your account. Pretty sleazy.
I have been trying to unsubscribe from match.com almost the day after I subscribed to it. There isn't a...
I subscribed for 1 month with match.com. The company has a policy of automatically renewing your subscription and charging your bank account without notifying you. This rips off the consumer who should be protected from companies that deliberately set out to deceive consumers. A 1 month subscription should be exactly that.
Has anyone had any problems with a profile saying "Active within 24 hours, 3 days, etc..." without the...
Cannot stop this company (if you can even call it that) from sending me emails EVERY day with "matches" they...
Every day I receive winks from men between 45-55 who claim to be widows. All the ads say that they're seeking a woman in mid-30s to mid 60s. These ads are all have beautiful ads that sounds too good to be true - very romantic, looking for love, marriage, etc. They all indicate an income over over 150k and that they're seeking a woman of any size and proportion. Usually, the profile is unavailable within a short time. I have never responded to any, but what is the big deal here? Match.com widow ads
This company charged my debit card without pin authorization in the amount of $59.97. Obviously stole my number. I did not authorize this charge and have never had anything to do with them or any company like them.
since they were doing web site maintenance early the morning of 13 oct 2009, i have not been able to log in to check my emails. i have tried :
username: twisteddemon password: twisted42
username: [protected]@msn.com password: twisted42
neither one works, and this is the fourth complaint i have sent and i only received one answer after the first. i would appreceiate some help if possible. do i need to stop payment on this and start over or try something else? thank you.