Mannington Mills
Reviews and Complaints

I purchased Mannington LVT for my kitchen earlier this year. We had laid out the pattern and began gluing some of it down. It wasn't even 2 weeks and there were scratches all over it. They specifically advertise what we bought as scratch resistant too. We do have a dog but she is 35 pounds and only walks across the floor to go out and potty and come back in. She does not stand and scratch the floor. We have her nails trimmed and filed at Petco once a month too. Mannington had me send in my tiles and then told me they found nothing wrong with them, no manufacturers defects. I am sad to say I did not research their company before buying their product. I am going to sue. It looks like they have been getting away with this for far too long. It is ridiculous reading all of your complaints. It was only $1600 but need to reimburse us and if I have to go to court, I will be asking for more than $1600.

I only wish I'd read all these comments before purchasing Mannington's "luxury" sheet vinyl with a 25 year warranty and advertised for it's exceptional durability. Within several months of installation, large bubbles began to appear on the decorative surface of the luxury sheet vinyl. Took the very time-consuming steps required to file claim with Mannington. Received no response as requested to my emails and my UPS'd samples, then had to call three times before reaching the customer service rep assigned to the claim. She treated me rudely and aggressively, and called me a liar. Just received their "turn down claim" letter. They are blaming the bubbling on "site" issues or installation issues. And they seem to have "coached" the retailer as to what to say to me as the end-user so the retailer can avoid any liability. So unhappy, and by no means "done" with this claim. Better Business Bureau and attorney general are next on my list for correspondence regarding this unfortunate situation.

We contracted with Jordon Interiors to supply and install LVP Adura through out 2 levels of our house. This was over 3000 sq ft. Almost immediately we notices seams were opening up. Now 3 years later you can fit 2 quarters on edge at almost all of the end seams of every single plank. Mannington send an inspector, how has now said the wrong trowel size was used to install the flooring. What a Joke, the trowel size has nothing to do with the fact the product is shrinking. Mannington advertise a lifetime warranty, but do not stand by their product. This is a defective product if it does not maintain its size. The floor looks terrible, you can see the subfloor at the seams, and its getting worse every day. We will have to replace the entire floor. You can bet on legal action Mannington.

I had brown spots come up within 8 years of installation of my Mannington floor. A rep from the business where I purchased the flooring came and first said he thought it was rust from using the wrong nails. Later, he called and stated it was a problem with the underlayment (floating floor reacting with the metal nails) and the next time he called he said he had talked to Mannington and Mannington stated I had a moisture problem. I have no leaks, no moisture problems under my house. Brown spots are in lots of places on my flooring and it looks terrible, especially for the price I paid to have a large kitchen, breakfast room, hallway, bathroom, and laundry room floored with this Mannington product. Guests have asked me what caused the brown spots. I explained and let them know I will never purchase from that store or ever purchase Mannington floors again. Mannington and the store refused to do anything about this horrendous mess in my house!

I had the same problem as many. Peaking and bubbling even after the water was clean up with in seconds. Somebody should start a class action lawsuit.

I also purchased the mannington adura lock solid. After two years the floor is cupping and cracking about 1/4 from the seams. Called mannington and put in a claim. Mannington sent out supposably a 3rd party inspector who determined the floor was not a defect. I've been a contractor for thirty years and never had issues this is my first and last dealing with mannington. I will never recommend there flooring to anyone and plan on seeing an attorney even if it cost me $5000.00 just to see them spend money on there attorney.

Our Mannington Laminate flooring was installed two years ago. All the seams are coming unglued. Finally had independent inspector come out. He took lots of photos of the flooring. By the way, the seams in a stairway closet are also coming unglued. That area has never been touched by any cleaning product. Inspector took our only piece of leftover vinyl to send to Mannington to test if defective. Received call from Mannington that nothing is wrong with their product and that seams were coming unglued due to the way they were cared for. We asked for our leftover flooring to be returned, but representive stated that it had been destroyed due to the testing they performed - how convenient is that on their part! How in the world could this issue be caused by the way we cared for the flooring especially that an area that had never been touched had the same issue.

Has anyone tried filing a civil suit against these people...I just received a letter/email the grammer spelling was very unprofessional ...the floors have turned into a nightmare and I did not get the least expensive product...sounds like alot of people need to get together and make them honor there promises...they had me send one piece of wood and they tested it and it had no problems what about all the other bundles...I am just sick over this situation.

I signed a contract to have my floors done in Laminate.The salesman told me I needed to put down deposit which I put a two hundred dollar deposit on my credit card.The total for my contract was five thousand dollars.I was then contacted by my bank who told me that National Floors direct had charged the entire five thousand dollars against my card without having done one bit of work.Be very careful of this company!I did some research and found out that the owner Sam Rosenberg was doing the same thing in New Jersey and one day closed his doors in Jersey and now has opened up shop in Avon.Beware !

I guess your installer made no notice of the defective tile while installing? Mannington should be willing to supply new tile and the installer should be willing to reinstall since he/she did not pay any attention during installation. I'm not saying that Mannington has no fault here, I'm just saying they're not alone.

Yup... they are selling a defective product. I had the product installed and it looked horrible.Mannington knows its a dud and they are selling it. Can you say class action lawsuit?