Poor Quality
After a disastrous water leak, we had our Wilsonart Laminate floor replaced with Mannington MLock Laminate. Big mistake. This Mannington material is garbage to be blunt. It's only been installed for less than 2 months, and already it is bubbling and coming apart at the seams... I counted over 100 ( yes you read that correctly) ONE HUNDRED individual bubble marks total in less than 250 sq ft of area. The floor company installer looked me straight in the face and told me that "that's just the nature of the material" and "That will happen regardless of material due to the weather and indoor temperature change". I guess living in the Bay Area of Nor CA ( some of the best weather in the world btw) and keeping our thermostat at a steady year round temp of between 68 & 78 degrees is just too much for this material to handle. If Mannington or "Crappington" as I now call it, cannot hang here where I live, you guys might as well close up shop. because your product is pure [censored]e. If you're considering new laminate, and a salesman mentions Mannington... RUN FOR THE HILLS and tell them to read this review.
The complaint has been investigated and resolved to the customer’s satisfaction.
Laminate Floors
These are the worst possible laminate floors to buy. Within 6 months of professional installation in our home, they are already bubbling at the seems. Their warranty, which reads that they are under warranty for 25 years "under normal household conditions", is worthless, as they won't honor it. We have taken excellent care of our floors but they will not...
Read full review of Mannington Mills and 37 commentsDefective material supplied
We recently installed Mannington's Carmel (their newest product) porcelain tiles in our kitchen and only after installation we noticed the tiles are warped in the middle. Every tile has a small arch which is clearly noticeable. When we walk we can feel that the surface is not even with ups and downs.
When I called Mannington, they said they cannot entertain any claims because their warranty states I should have called them before installation. But the fact is they supplied a defective material to start with.
I had spent so much money only to hear this company talking about warranty :-(, a piece of paper they have put together. They didn't even want to check the product to make sure the next customer wouldn't be affected.
Thanks
James
I guess your installer made no notice of the defective tile while installing? Mannington should be willing to supply new tile and the installer should be willing to reinstall since he/she did not pay any attention during installation. I'm not saying that Mannington has no fault here, I'm just saying they're not alone.
Yup... they are selling a defective product. I had the product installed and it looked horrible.Mannington knows its a dud and they are selling it. Can you say class action lawsuit?
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Mannington Mills Contacts
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Mannington Mills phone numbers+1 (800) 356-6787+1 (800) 356-6787Click up if you have successfully reached Mannington Mills by calling +1 (800) 356-6787 phone number 0 0 users reported that they have successfully reached Mannington Mills by calling +1 (800) 356-6787 phone number Click down if you have unsuccessfully reached Mannington Mills by calling +1 (800) 356-6787 phone number 0 0 users reported that they have UNsuccessfully reached Mannington Mills by calling +1 (800) 356-6787 phone numberResidential+1 (800) 241-2262+1 (800) 241-2262Click up if you have successfully reached Mannington Mills by calling +1 (800) 241-2262 phone number 0 0 users reported that they have successfully reached Mannington Mills by calling +1 (800) 241-2262 phone number Click down if you have unsuccessfully reached Mannington Mills by calling +1 (800) 241-2262 phone number 0 0 users reported that they have UNsuccessfully reached Mannington Mills by calling +1 (800) 241-2262 phone numberCommercial+1 (856) 935-3000+1 (856) 935-3000Click up if you have successfully reached Mannington Mills by calling +1 (856) 935-3000 phone number 0 0 users reported that they have successfully reached Mannington Mills by calling +1 (856) 935-3000 phone number Click down if you have unsuccessfully reached Mannington Mills by calling +1 (856) 935-3000 phone number 0 0 users reported that they have UNsuccessfully reached Mannington Mills by calling +1 (856) 935-3000 phone number
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Mannington Mills emailsinfo@mannington.com100%Confidence score: 100%Support
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Mannington Mills address75 Mannington Mills Rd, Salem, New Jersey, 08079, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Mannington Mills contacts
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