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Reserve at Research Park
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1.0 2 Reviews

Reserve at Research Park Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Reserve at Research Park at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Reserve at Research Park reviews & complaints 2

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ComplaintsBoard
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8:58 pm EST

Reserve at Research Park Due to the deplorable condition of the apartment and lack of concern from management for me and my children health, I am requesting my deposit back

My name is Tonya Bohannon, I moved in apartment 6217 Rime Village Dr. Apt 201 Huntsville, Alabama 35806 on December 23, 2022. I discover mold almost immediately coming out of the vents in the bedrooms and reported it the very next day, after the multiple call, maintenance came 9 gays later and stated that it was mold and it was nothing she could do because it was coming from the Attic of the apartment. It has been 11 days and the property manager, maintenance or the regional manager has yet to contact me or do anything to resolved this problem. I have call as well as visit the office, know one can seen to give me any answers or solutions, just keep telling me they are waiting on the reginal manager to get back with them. I am requesting my deposit and moving expensive back so that me and my children can move, due to the health problems and danger that black mold causes. The apartment is inhabitable, causing me and my children breathing unbearable, headaches just in this short time. Me and my children health is at risk. I will be contacting the locate News, as well as, Huntsville The Board of Health.

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ComplaintsBoard
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11:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reserve at Research Park Bad management

First of all these apartments are known throughout the city for being expensive and top knotch apartments. If you live over here you are suppose to have money and class. Not so. I wanted to move over here after my homegirl told me she had moved in and loved it for two mths. On my application I said that I was moving from my current address because of roaches, loud music, and parties. So why didn't anyone tell me I would be paying double the rent for double the problems? Right now as I am writing this the guy above me begin playing his music at 7 in the morning and its some Africa ###. Now I am black myself so its not racist what I am saying. I like music to but not booming everyone's walls. Now this apartment complex has roaches the size of cars. The management told me they are water bugs-no baby these are COCKROACHES. They are running around outside like crazy and get into the apartments. I have complained about this 5 or 6 times and still they send the same people to spray. They know they have a roach infestation and still has not tried to fix the problem. I did not move from my nasty neighborhood to a good one to get the same thing-oh but I did. The construction is terrible where there are cracks in the apartments so the roaches have no problem getting in, and our water has been off twice for the entire apartment complex within one month because the main water pipe broke. I remember these apartments from a long time ago and they were not like this. I am now putting these apartments in the catergory with the projects. Oh and it's not that we just have roaches, loud music, and breakins. Someone got murdered over here too-its in the paper but they dont want the residents to know. Yep I stay in some expensive ### projects. These are the bugs I find in my apartment on a day to day basis.

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Our verdict: Complaints Board rates Reserve at Research Park highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Reserve at Research Park raises questions. Diligently reviewing Reserve at Research Park's client feedback and resolution practices is recommended for those considering Reserve at Research Park's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Reserve at Research Park earns 87% level of Trustworthiness

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Contact Reserve at Research Park customer service

Phone number

+1 (256) 971-1881

Website

www.reserveatresearchpark.com

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