[Resolved] Makro Online — my order number mak698430 not delivered as yet. no trace of my order.
I Mr S.J.Boyce ordered the 24" Totem black and yellow bicycle for my son on the 22nd of November 2017.I paid R1999.00 for the bike plus R70 delivery fee via Internet banking.I do have proof that shows I paid R2069.Nobody at Montague Gardens Makro can tell me when will I receive my order.They don't even know the exact location of my order.All they do is asking me to phone the online support line.Online support terminated my call, or put me on hold for up to 10 minutes.I want the bike before the end of this week.If this is how you do business I will not deal with you ever again.Takealot is one million times better and more professional than you.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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