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CB Telecommunications LycaMobile Complaints #2-21
LycaMobile

LycaMobile review: Customer service

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9:11 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lyca is the worst for customer service. After changing my phone I have requested new e sim for thousand times but they never sent me. After so many calls and email they finally has sent me the e sim. I have requested a refund for my existing plans and they have promised to get me refund and offered me a free month of service. But when I checked for a free month begins, I found that they never gave me refund. Instead they charged me extra for that free month and after 4 days of that plan begins it got deactivated by itself witout any refund for that free month. Finally I wanted to switch service and needed account number and pin. From website, I tried to get it but don't know why didn't receive OPT. Then Talked to LIA customer service they said that I can't get it from website. OPT only works for login. That agent suggested me to call a number. 1st number was no longer active, then tried the second number. That agent on call told me to collect it from website. Then I told him full story. After hearing this, that agent told me to wait 24 hours to get the account number. Devastating customer service. Me and my husband are both pissed off in lyca and recommend everyone to avoid such creepy service.

Recommendation: Avoid lyca

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  1. LycaMobile Contacts

  2. LycaMobile phone numbers
    +1 (866) 277-3221
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    United States
    +1 (845) 301-1612
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    United States
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    United Kingdom
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    100%
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    Australia
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    Austria
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    50%
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    Belgium
    +45 70 145 556
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    Denmark
    +33 177 722 322
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    France
    +49 691 200 7322
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    100%
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    Germany
    +39 645 212 322
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    100%
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    Italy
    +31 207 543 030
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    100%
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    Netherlands
    +47 94 733 332
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    100%
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    Norway
    +48 729 200 322
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    33%
    Confidence score
    Poland
    +351 265 001 632
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    100%
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    Portugal
    +40 377 881 276
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    100%
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    Romania
    +34 632 100 321
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    100%
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    Spain
    +46 852 054 977
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    100%
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    Sweden
    +41 779 000 122
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    20%
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    Switzerland
    +380 916 000 110
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    Ukraine
    +852 58 082 694
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    Hong Kong
    +389 791 212
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    Macedonia
    +27 104 469 087
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    33%
    Confidence score
    South Africa
    More phone numbers
  3. LycaMobile emails
  4. LycaMobile address
    195 Marsh Wall, Isle of Dogs, E149SG, United Kingdom
  5. LycaMobile social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
  7. View all LycaMobile contacts
LycaMobile Category
LycaMobile is ranked 65 among 239 companies in the Telecommunications category
#63 Socket Telecom Socket Telecom #64 Linxup Linxup #65 LycaMobile LycaMobile #66 Arvig Arvig #67 Bharat Sanchar Nigam [BSNL] Bharat Sanchar Nigam [BSNL]
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