The complaint has been investigated and
resolved to the customer's satisfactionResolved Luna Carpet — not return deposit
resolved to the customer's satisfaction
Luna came out to quote installation of hard wood flooring in my kitchen. Quoted $1900.00. When I said I wanted to get other quotes they dropped price to $1500.00.
When installers came they said I had to remove old floor first at extra $$$. I said no. They have stalled for weeks returning my deposit. First it was "in the mail" Now it is because the owner has not yet signed the check. I have a feeling Luna is going down the tubes. STAY AWAY FROM LUNA