The complaint has been investigated and
resolved to the customer's satisfactionResolved Lumber Liquidators — deceptive sales practices
resolved to the customer's satisfaction
The sales representative at the store indicated that they would accept returns on excess sale material as long as it was still in the box and in good shape. After I finished the project, which looks good, I returned an unopened box only to be told by the asst store manager that they do not accept returns on sale items, or laminate flooring at all. He acknowledged that the original sales representative had lied about the return policy, but he refused to offer anything but store credit, which will not do me any good because I will not do business with this dishonest company again.