Lumber Liquidators

4095 W 11th Ave, Eugene, OR, 97402, US
Tue 9:00 am - 6:00 pm Working Hours
Sun:11:00 am - 5:00 pm
Mon:9:00 am - 6:00 pm
Tue:9:00 am - 6:00 pm
Wed:9:00 am - 6:00 pm
Thu:9:00 am - 6:00 pm
Fri:9:00 am - 6:00 pm
Sat:10:00 am - 5:00 pm

Reviews and Complaints

Lumber LiquidatorsDream home new haven harbor oak

My flooring was in for less than a year when it started to buckle in at least three different places, in three different rooms. I have called and emailed Lumber Liquidators and was assigned a customer service person. She keeps making promises and is supposedly working on the issue but is no longer returning my calls or emails. It's been 5 months, now when I call they just put me into her voicemail or tell me to call back. They say they aren't allowed to assign me a new customer service person or put me through to a supervisor. The installer they hired has been out to look at the floors, and said this is definitely a warranty issue. All I want is my floors fixed. I don't want to have to go to court over this.

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    • Te
      teachchrissy Jun 02, 2021
      This comment was posted by
      a verified customer
      Verified customer

      SAME!!!

      0 Votes
    • Th
      Thomas M Simko Dec 11, 2020
      This comment was posted by
      a verified customer
      Verified customer

      I have the same problem. My luxury vinyl is buckling. I am a licensed general in two states and we know what we are doing with over 40 years in the construction business. We bought ours at the Mesa AZ store.

      0 Votes

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