LuLu Hypermarket review: bakery products
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
I had purchased two donuts from Lulu-cookie /kit kat on 1/12 @2100H.
I had given it to my kids the next day as school break fast..
My son ate it, but my daughter bought it back...as she did not have enough time to eat it...
As I took a bite, it had a sour taste...
Found mold inside the donut mixed with the cream inside ...
My son already ate it...I have a photo taken of it...
For further clarification -my number -[protected]
Dear Anu, we apologize for the inconvenience. We request you to send the branch name where you purchased this product to customerservice@luluhypermarket.com, so we can assist you further. Thank you and we are looking forwarding to receiving your email. Respectfully yours, Team LuLu
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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