I was at Lulu Hypermarket (Dana Mall; Manama, Bahrain) in late June 2016 (probably June 23).
I had carried my items to the supermarket checkout, and someone called a "Trolley Manager" & his helper, both proceeded to pack my bags and put them into my trolley. When I arrived home, I found that we were missing an (expensive) organic bar. Upon returning to the supermarket, the customer desk told me that no one reported a missing item -- no surprise there thieves!
After waiting 10 minutes, the said Trolley Manager appeared and (pretended) to question the helper who packed my bags; they both denied any wrongdoing. Then, the Trolley Manager asked to review video evidence; he wanted prove his & his helper's innocence. He said it would take 10 minutes to receive video evidence -- but it took almost 40 minutes of waiting while the Trolley Manager attended to other issues!!!
When the security person -- he is the one responsible for video evidence -- finally arrived, he showed me a black and white video on his cell phone, that showed both the Trolley Manager & helper constantly moving away from the security camera; interestingly, late in the video, the helper stopped packing my bags, and hurriedly left (for no apparent reason) -- probably taking my missing organic bar for himself, during Ramadan none the less!
(Ramadan is a Muslim month when people abstain from eating, but this 'helper' person decided to snack on a stolen organic bar... mmmmm!)
The security person asked me to go home and search in my car/house. There are 2 red flags here:
-1) Trolley Manager & packing helper both constantly mumbling to each other, and moving away from security camera; both went behind the camera before putting my bags in my trolley! Why not put my bags right in front of the camera?
-2) Why did the helper leave quickly, before my trolley was full? He probably ran away with my organic bar in his dirty pockets.
The Supermarket covered up for them, they probably have some sort of "grocery" mob there that regularly steal things in inventory and improvise ways to rob customers. LOSERS.
I will never go there again. Smiling, cheating, scamming people. Total liars and dishonest, low-class behavior.