The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Lowesunethical practices to increase revenue

S

Lowe's, a large credit card service (working through GE) does not allow customers to pay in advance through any type of recurring payment or automatic payment method. This is done to increase revenue. Lowes does not allow online automatic or even allow one to submit recurring payments through a bank through ebills. As they accept online payments, they have all the information needed and the capability to allow the scheduling of automatic payments but refuse to do so. This increases revenue through late fees and interest also charged on deferred-interest promotional periods. This is disgusting, unethical business practice.

Responses

  • Ge
    geogeog Dec 17, 2012

    Lol - You're right on that one. Couldn't help but look also, every things negative until the last one – actually a comment that doesn't sound like he's a complete ###! Looks like you had an effect on him! Oh wait, I'm probably a stalker now too…

    0 Votes
  • Fl
    Flos Muz Sep 06, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @geogeog not sure who you're talking to. but, are you complaining about negative posts on a complaint board? lol.

    0 Votes
  • Sg
    sgim43 Dec 13, 2012

    Tired_of_Stupid: It appears you're the stupid one when you can't see what the point of the post is. It is NOT about ability to pay a bill that is not automatic. As said, It's common practice now and all the information needed is already given by the customer and they do have the capability.
    Say 20 years ago one of the largest hardware chains decided not to except MAIL and required it to be hand-delivered to the store to make it more inconvenient and thus get more money. It's the same thing. Yes, when I have everything set up autopay, (about 20 different payments) it's annoying when this one company won't, but the point is the REASONING!! If you want to make a relative comment on the post why don't you all comment to that - what's the REASON in them doing this. If anything... it's AT LEAST poor customer service. And yes, definately their ethics are called in to question as well...

    2 Votes
  • Ra
    RarelyComplain Dec 02, 2012
    This comment was posted by
    a verified customer
    Verified customer

    There is nothing ethical about the banking or credit industry these days. And any GE credit line is to be totally avoided. They've mastered all the methods for making your payments late - one way or another. Never ever deal with them.

    2 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.