Loweslawn mower

This review was posted by
a verified customer
Verified customer

I purchased a Lawn mower from Lowe's in Kingsland, Ga.(Troy-Bilt TB110) On its third use it would not start. After calling the 1800 number they advised me it was under warranty and to take it back to the store. My concern is I had to pay $93 for the replacement of a spark plug on a lawn mower that is under warranty. What message is this sending about not only Lowe's but the products it sells. Charging $55.81 for labor and $20.00 handling fee on a product that has naturally malfunctioned.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.