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Lolli Couture Customer Service

14260 Chino Hills Pkwy, D-340
Chino Hills
United States - 91709

Customer Support Phone Numbers

1855 937 7465(Customer Service) 1 0
Mon10:00 AM - 5:00 PM
Tue10:00 AM - 5:00 PM
Wed10:00 AM - 5:00 PM
Thu10:00 AM - 5:00 PM
Fri10:00 AM - 5:00 PM

Lolli Couture Complaints & Reviews

Lolli Couture / terrible company

Ang8l on Aug 23, 2018

I ordered shoes from this company and I am regretting it big time, I wish I read the reviews before ordering but it's too late now. I've been emailing them but no replies and my order is stuck on processing and has been like that for 3 weeks now and I've got a big even to go...

Lollicouture / Don't waste your time

Mata Pere on Aug 25, 2017

I ordered a dress, but then changed my mind and immediately sent a request to cancel it BEFORE shipping. They said that cancellation is impossible, even though I hadn't even paid. I think they just preferred not to their job and were lazy enough to cancel it. Ok, if so, I decided to buy it...

Lollicouture / this company steals your money

AmberDawn710 on Aug 8, 2017

Do yourself a favor and look at their Better Business Bureau. This company never sent me my product said that they would refund me now I've been fighting with them to get my refund because they have multiple reasons why they can't provide it. It started out that they were unable to refund...

Lollicouture / customer service / returns

charpad on May 10, 2017

customer service is terrible! return policy is the worst! i was allowed to return one item of the three that did not fit. i followed all the directions and tracked my package to make sure they received it, and they never gave me my refund. i had to email them 5 times to get an answer and...

Lollicouture / Slow and unprofessional service

Kristine on Mar 31, 2017

Bought a pair of jeans in medium size and the ones I received were very small and did not fit. Lollicouture gave me a really hard time and it was very difficult to deal with them. I found their contact phone number and spoke with one of their reps. He said that I was supposed to send them...

Lollicouture / Product and service

Christine Chung on Dec 27, 2016

Please do not waste any of your time with these people. I ordered a jumpsuit and before the order shipped I sent a request to have the order cancelled, this was because I realized I would not get it time for the event. They replied and said they were not sure they can stop the order...

Lollicouture / Refund not received, unethical behavior, item not received

Tania Le Grand on Oct 12, 2016

This company is a shameful and horrible company. Not legitimate and I see now that they are not BBB accredited. I ordered two items of clothing from this company, after i did not receive after 3.5 weeks I finally emailed them. It wasn't until I opened a dispute with paypal that they... / SCAMMED BY

CheRyl Martinez on Jul 7, 2016

Ordered 6 pairs of shoes in size 7. 2 pairs came in the wrong size. 3 pairs came without boxes just thrown in bags and squished. Lip gloss missing from order. They don't reply to emails, and it's nearly impossible to get a representative on the phone. Worst customer service I've ever...

Lollicouture / Customer service was not helpful

Elvire on Mar 31, 2016

I made a huge order and purchased lots of clothing from I have a webpage where I help people to order some stuff from online stores. So there was a big order, people paid me money and I ordered from lollicouture. But the entire order never showed up! When I opened the...

Lollicouture / Purchased two months ago and my order is still processing!!

Yena on Mar 17, 2016

I will never order anything from these scammers again! I made my order about two months ago and received nothing yet! My order is still processing and it has never even shipped out! I tried to contact them countless times, called and emailed, but no one ever answered! I have no idea what...

Lollicouture / Order is still processing

Amanda on Mar 16, 2016

I placed my order two weeks ago and it is still processing! I sent them several messages and was told that my order will be shipped soon. How soon? Then I wend online and found many terrible reviews! I doubt that I will ever get anything! LolliCouture is a total scam website and I feel...

Lollicouture / No tracking information

Umi on Mar 16, 2016

I have ordered several items from this website. After I paid I received a payment confirmation email but there was no tracking number. After tons of messages they finally gave me one, but it was invalid! So it was absolutely impossible to track my parcel. I still received nothing and I...

Lollicouture / Ridiculous people

Maria P on Mar 15, 2016

I was a first time customer and was very excited when I found Lollicouture website. I have ordered a pair shoes and two cute dresses from this website. They took my money but I never received any confirmation emails! Two months already passed and I received nothing yet! I sent them several...

Lollicouture / Stay far away!

Elene on Mar 14, 2016

Worst place to shop! I have purchased some items from this site and got nothing. One months later I finally received a message from Lollicouture customer support stating my items were no longer in stock. They offered me to pick something else, which I did, but still nothing! I'm extremely...

Lollicouture / Stole my money!

Lorie on Mar 14, 2016

Total waste of money! I've ordered some really cute stuff from Lollicouture months ago and received nothing! I've wasted three months trying to get my money back, but they still refuse and claim that my order is on its way! Absolutely pathetic! And I even paid extra money for faster...

Lollicouture / Horrible!

Banana on Mar 11, 2016

I've ordered a dress from Lollicouture and needed it for a dance contest. I needed it for a certain date and they promised I'll get it on time. I never received my dress, and I had to buy one from a local store. I contacted them many times, asked about the status of my order, then I asked...

Lollicouture / Disappointed!

Jasmine on Mar 8, 2016

I made an order and the next day called Lollicouture to cancel it. When I called I was put on hold for about 20 minutes. When I finally reached someone from the company the person I spoke to was very rude and very unprofessional. The rep told that it was already to late and dropped the...

Lollicouture / Extremely long processing time!

Vanessa on Mar 4, 2016

I was super excited about ordering clothes from lollicouture. Unfortunately, I made a huge mistake when I decided to order something from this website. I've ordered over a month ago and to make things worse, my clothes are still being processes! I contacted them many times and spoke with...

Lollicouture / Product not received

Donna on Feb 29, 2016

It took them about three weeks to deliver my order. When I received it some items were missing. So I contacted LolliCouture and was told that the missing items were on backorder and I have to wait 7-10 more days to get them. 10 days later I contacted them again and said that nothing...

Lollicouture / Poor service

Elissia2 on Feb 26, 2016

I saw LolliCouture advertisement on Facebook and immediately checked out their website. I bought one swimsuits and two dresses from them. I paid through PayPal and immediately received a confirmation email stating that my payment was accepted. It's been three weeks since I ordered and...