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Valleygirl Fashions Complaints & Reviews

Valleygirl Fashions — airport west store

Hi, my name is Jodie I went into this store today and your manager and worker continued to talk to each other, not work related, I found it extremely rude, they both completely ignored all customers including myself. A lady did complain and the manager just gave her a really rude reply...

1 comments Clothing, Shoes & Acc  · Oct 21, 2019

Valleygirl Fashions — store customer service complaint

Hi there I went into Valleygirl yesterday to take one of the many items I had bought the previous week back. The girl behind the desk was incredible rude and unhelpful. I just wanted to swap the skirt for a different size as I'm pregnant and thought the original size I got was ok but...

Clothing, Shoes & Acc  · Aug 13, 2019

Valleygirl Fashions — refund

I purchased a garment from Valley Girl & obviously paid the postage of $7.95 for delivery. When I tried the garment on something wasn't right, it puckered at the butt. I took it off and examined it. Not only was the zip sewn in wrong, the way it was sewn left a hole right on the bum. I...

Clothing, Shoes & Acc  · Jul 25, 2019

Valleygirl Fashions — terrible or non existent communication

I received a faulty item that was paid for using zippay. I returned the item as directed by the return form. Postage receipt included, form filled out properly (I have photos of both). Item had tags still attached. I waited a couple of weeks and did not receive any correspondence. I...

Clothing, Shoes & Acc  · Jul 25, 2019

Valleygirl Fashions — gift cards

Hi i have left a couple of messages. No response so far. this is not a complaint but a request. i have 2 gifts card, issued in December 2017. but apparently they were valid for only a year. i would have expected like all other companies, they would be no validity or a much longer valid...

Clothing, Shoes & Acc  · Jun 30, 2019

Valleygirl Fashions — pants $14.95

Valleygirl FashionsI purchased 2pairs of pants - Same style but different colours, wore them once and both pairs fell apart whilst wearing them! I took them back to store and had issues trying to change them as I only had receipt for one pair as never had any intention of returning them until they fell...

Clothing, Shoes & Acc  · May 30, 2019

Valleygirl Fashions — top

Valleygirl FashionsI have bought one tee shirt from valley girl from Sydney, Haymarket . When I wear my product for the first time I found it was faulty and torn. tThen I went down to visit the store but I haven't got any positive response from the staff. And I stick it my self and second time I wore it it...

Clothing, Shoes & Acc  · Mar 28, 2019

Valleygirl — a discounted item in store; was marked down 50% and the attendant refused to sell it to me

ValleygirlThere was an entire section which was marked down at 50% and all the blouses in that range had a 50% sticker the attendant Christina at your Mirabooka store refused to sell it to me, I purchased 70 dollars worth of clothing and she was not friendly about it either, did not look like she...

Perth Retail Stores  · Jan 11, 2019

Valleygirl Fashions — appalling customer service

Hi, on the 2 Augest I was shopping at the Morley Valleygirl where I waited to be served by the receipt name of Cherry. I'm an area manager of clothing store myself and have never come across someone so rude. No hi just getting told off that where my clothes were that she was using the...

Morley Clothing, Shoes & Acc  · Aug 02, 2018

Valleygirl Fashions — unethical behaviour

as I have brought product from vallygirl(blacktown store). I tried to exchange the product as the product was defective . when I first went to store 1st day they told me that their system is not working and they wont able to exchange it but come next day and they will exchange it and I can...

Clothing, Shoes & Acc  · Jun 27, 2018

Valleygirl Fashions — clothing

In november I purchased a pair of shorts at temt in adelaide. Some weeks ago I noticed that the seams on both legs had split. I returned the shorts to the store a couple of weeks ago but the manager said she could do nothing about them as I had bought them over 3 months ago. I contacted the office...

PROSPECT Clothing, Shoes & Acc  · May 29, 2018

Valleygirl Fashions — online store & workers

Had an appalling experience with Valleygirl recently. I ordered 3 items online and only received 2. Turns out one of them was out of stock - how hard is it to mention this on the website? So I decided to call the other stores to see if they have it. I called Market City who didn't have it...

Clothing, Shoes & Acc  · Apr 27, 2018

Valleygirl Fashions — customer service

I was shopping at morayfield valley girl and the appalling conduct by one of the employees named "Kim" was disgusting. She was chatting to what looked like her friend and ignored me standing waiting at the register for about 5 minutes, mind you new I was waiting in line. Furthermore her...

Employees  · Apr 17, 2018

Valleygirl Fashions — appalling customer service!

I was at Elizabeth Valley Girl and the employee on (short red/orange hair) asked how I went with my items before I could finish answering her she dismissed me. I think she was VERY RUDE.! I don't care if you don't actually wanna know how I went with the clothes but don't ask in the first...

Adelaide Retail Stores  · Jan 04, 2018

Valleygirl Fashions — rude, arrogant and racist customer service

I would like to express my experience as well as to point out the most awful and nasty costumer service I have ever experienced at ValleyGirl at northland victoria. Today me and my wife visited the valleygirl store in northland victoria. we picked a few dresses for her to try sizes. once...

Valley Girl — wrongly priced item

Hello im writing because i am very disappointed after shopping at Valley Girl Airport West on Thursday 9th November 2017. I chose a top from the clearance rack marked 6.95 my item was marked as such as were 3 other identical items. I tried top on was happy and went to sales desk to pay. I...

Valleygirl Fashions — customer service

Went into the Westfield Marion store last week tuesday and was not acknowledged when i first asked for help by a brunette girl, then proceed to go to the check outs where i was spoken extremely rudely to by the same girl. My clothes were not folded and shoved in a ball in the bag and wa...

Marion Retail Stores  · Oct 30, 2017

Valleygirl Fashions — customer service

29/9/2017 Today my daughter and I visited the Valley Girl sore in Albury NSW. We were ignored despite trying on and having to find sizes the person in the store did not offer to help, or make us feel welcome. The person and I don't know name did not make any contact with anyone at all in...

Albury Clothing, Shoes & Acc  · Sep 29, 2017

Valleygirl Fashions — buying policy

Hi, I bought a Trouser and while on my way out, I saw one pants on Sale, and took it to the Counter to confirm its Price. The lady scanned the Pants and the price was more then what I expected, so I said I don’t want it. But the lady on the counter said, once a thing is scanned, we can’t...

Hobart Clothing, Shoes & Acc  · Jul 11, 2017

Valleygirl Fashions — westfields-liverpool. incharge young asian lady = rude and intolerant.

I would like to express my experience as well as to point out the most awful and nasty costumer service I have ever experienced at ValleyGirl in Westfield - Liverpool. The girl in charge refused to provide her name but her physical description is Asian with a very arrogant and...

Liverpool Retail Stores  · Jul 03, 2017

Valley Girl — very unhappy customer

My sister in law bought my daughter a jacket for $60 and only gave it to my daughter on the weekend for her birthday, it doesnt fit and because she purchased it in March, there is nothing we can do so we are stuck with a jacket that does not fit, will never purchase anything from this shop...

Clothing, Shoes & Acc  · May 24, 2017

Valleygirl Fashions — faulty clothing

I purchased a top from the Harbortown outlet which was on sale. I had saved the money for petrol to go there and have previously always been happy. My top a red choker style one was lovely and there were many in the store (size 10) I got my purchase home (over 80kms away) to find that the...

Adelaide Clothing, Shoes & Acc  · May 20, 2017

Valleygirl Fashions — customer service

I visited valley girl at Parkmore Shopping Centre on May 18th at roughly 4pm. Firstly, I was not greeted by any of th team members, although there were two standing behin the counter chatting away, I needed assistance with sizing and i was rudely told that the sizes are what's there. When...

Melbourne Retail Stores  · May 19, 2017

Valleygirl Fashions — customer service

Today my mum and I walked into Valleygirl and 2 staff members looked at us, and walked the other way. I work in retail and I know that customer service is mandatory and making the customers feel welcomed is very important for the stores business. We did not receive this in store. We...

Albury Clothing, Shoes & Acc  · Apr 24, 2017

Valleygirl Fashions — birthday gifts for my daughter can't be swapped without receipt

Hi, I live in Melbourne. My mother in Queensland bought 3 items from Valley Girl. A top, a skirt and shorts. The skirt and shorts are too big and she has stopped growing. My daughter went to the store in Doncaster to swap the items for something else and despite having the tags still on...

Melbourne Clothing, Shoes & Acc  · Apr 23, 2017

Valleygirl — service

To whom it may concern. I ordered some shorts from the valley girl online store. When I received them the zipper was broken. I phoned the customer service Center and they told me to go into a valley girl store, and ask them to call head office and they will send the store an email so they...

Valleygirl — customer service

30/1/17 4.30pm to 5. Pm (Approx) at fremantle wa australia valley girl shop. I was in the shop at that time picked up clothing to try... . Lady in charge at shop mopped the change room and blocked access to same. When enquired she said it will take 2 hrs to dry and that the shop will close...

Fremantle Clothing, Shoes & Acc  · Jan 30, 2017

Valley Girl — refund

I purchased a skirt and top today from the karrinyup valley girl outlet and spoke to the girl there about how i was unsure of the items and wanted to try them with the shoes/jewellery I had in mind. She guaranteed me if I changed my mind I could bring the items back and get an exchange OR...

Colebrook Other  · Jan 05, 2017

Valleygirl — employee

On Wednesday 20.1.16 I arrived at Valley Girl at 9.10am to exchange one of the many items I had purchased on Monday 18.1.16. I had my receipt but the tag that was attached was the wrong tag! I must have thrown the wrong tag in whilst trying on the many clothes I had bought on the Monday...

Blacktown Clothing, Shoes & Acc  · Jan 20, 2016

Valley Girl — items

I visited the TTP valley girl on Monday afternoon, I had to yell for help as the music was so loud! The shop assistant didn't look impressed that I asked for help, I was looking for uniforms and need just 1 14, I was told in a rude voice that they only go to a 12, oh well I thought...

Valley Girl — customer compassion

My daughter in law who is 32 weeks pregnant went into the valley girl westfield helensvale store with her 3 year old daughter. She bought & paid for a dress & as she was paying her 3 year old had an "accident: (Wet herself). My daughter in law apologised profusely and said she couldn't...

Helensvale Clothing, Shoes & Acc  · Sep 26, 2014

Valleygirl Tuggerah — staff being rude and not attending to custoners

Staff standing around not attending to customers cuing up to try clothes on. Rooms in the change rooms were empty staff didnt open them till I said something about it. Staff member walked past in a huff and puff with attitude snarled at me under her breath:((( then refused to serve me and...

1 comments Clothing, Shoes & Acc  · Apr 13, 2014

Valley Girl — search

My daughter went into the ValleyGirl store on her way to work with a large bag containing work clothes etc. She went to try on a skirt but didnt buy it. She walked through the store and was aware of someone following her. When she stepped outside the shop one of the girls stopped her and...

2 comments Melbourne Retail Stores  · Feb 10, 2013

Valley Girl — valley girl plastic bags

*Valley Girl's plastic bags stain you and your clothes* In Australia, Valley Girl's plastic bags are clear, with one side tinted a blue colour. If you hold the bag for long enough for 30 mins or more, the blue ink transfers onto your hands and all over your wrists/sleeves. This ha...

Valley Girl Epping Plaza — would not change a top that I bought as a christmas present

I purchased a top for my daughter in law for christmas on the 10th of November. I showed it to her when we caught up in December as I was not sure it would fit. It was to big. I went with my friend to change the size. I could not find the receipt. When I spoke to the manager of the store I...

Valley Girl — bad refund policy

After a bad experience with Valley Girl, Belconnen I decided to email Valley Girl's Head Office seeking support. Below is my email to them and underneath is their reply. Needless to say, they did nothing. I would like to express my conerns about your staff at the Belconnen store and...