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CB Casual Dining Logan's Roadhouse Complaints #2-21
Logan's Roadhouse

Logan's Roadhouse review: Pickup order

V
Author of the review
9:36 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Order # [protected] placed at 7:06pm 2/1/23. With my order of bread, I received no butter, which is the main part with the rolls. I also added utensils to order and it was not included. As I got in comfortable clothes in the hotel I got my food out only to notice missing items. It is not easy to get dressed again go all the way downstairs and hunt down utensils and I had a salad. Lastly, I asked for Mayo and ketchup on my burger and it was completely dry with no condiments, I do not like burgers without mayonnaise. Before I left Logan’s I peeked inside and saw it was the food I ordered and thought it was all okay, it wasn’t till I got ready to eat and noticed everything. Not very happy and very inconvenient

Desired outcome: I would like a refund as all I could enjoy was the fries.

Keywords:
bread burger butter condiments downstairs dressed food hotel hunt ketchup mayo missing items order rolls salad utensils
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  1. Logan's Roadhouse Contacts

  2. Logan's Roadhouse phone numbers
    +1 (844) 656-4267
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    +1 (800) 815-9056
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    +1 (877) 644-6905
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    +1 (800) 322-6857
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    +1 (615) 244-1818
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  4. Logan's Roadhouse address
    3011 Armory Dr., Suite 300, Nashville, West Virginia, 37204, United States
  5. Logan's Roadhouse social media
  6. Laura
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    Jul 06, 2026
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Logan's Roadhouse Category
Logan's Roadhouse is ranked 10 among 23 companies in the Casual Dining category
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