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LoanCare

LoanCare review: Bought my mortgage

L
Author of the review
3:00 pm EST
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Made my first call to them trying to get payment information. Prior company returned my payment and that is how I found out that loan care is the new payee. Nice to get notified. Person on the phone spoke a different version of english than I was taught and could not get her to understand I needed a loan care billing address. She was trying to get my banking information and would not give me an address so I could use bill pay. Not going to be a good process.

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    3637 Sentara Way, Virginia Beach, Virginia, 23452, United States
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  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 16, 2026
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LoanCare Category
LoanCare is ranked 30 among 214 companies in the Financing and Loans category