Live Nation- PNC Bank Arts Center — concert on 9/10/16 - cheap trick, joan jett, heart

Event was oversold and understaffed. Paid for VIP parking, but VIP lots full, had to park anywhere I could. Traffic into the venue was chaotic Ticket said 7:00 start, but Cheap Trick began playing at 6:45 and gates didn't open till 6:30. There was a 45 minute wait at the gate. Thank God we had tickets for a seat. The lawn seats were completely oversold and people were out on the concourses watching because the lawn was so full. Way to many people for the venue- Safety hazard. Not enough staff overall. Plus the sound system/audio mix was horrible. Muffled loud bass and drums drowned out guitars and vocals. Live Nation/PNC Arts center should be ashamed of themselves.