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Altura Homes Profile

Altura Homes

www.alturahomes.com

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Altura Homes My Altura Homes Experience.

If I could give Altura Homes a zero star review or negative 1, 2 etc. review I would. My experience with Altura Homes has been shamefully bad. In 2023 my family bought a brand new home home from Altura Homes that was about $550, 000 in total. On the surface it seemed like a very nice, well furnished home that all of us were looking forward to creating new memories and a new dwelling in. This is a beautiful looking home after all. As time went on, however, my mom, who already struggled with some health problems started to get dramatically worse, my brother started to come down with unusual lethargy, exhaustion and neurological disconnection. I started to come down with much of the same symptoms plus intrusive brain fog, sharp stinging pain, dizziness etc. that now has gotten to the point where I can't drive or exercise most days. We're now worried for my mom's life. The truth started to unravel August 2024 whenever water started seeping up from the floorboards and, later on, plumbers found that toxic mold of the Aspergillus family was growing inside the kitchen island. We had Altura Homes come out and replace the island and thought that that would be the end of our home maintenance problems but boy were we wrong. Flashforward to 2025 and several mold remediators and inspectors found toxic mold in the HVAC system, the master bedroom closet and the kitchen island once again. The HVAC system was installed completely improperly, with the attic installation accumulating an abnormal about of rust, book sized tears and moisture despite being less than two years old. Altura Homes refused to cover the homebuilding issues and denies that anything is wrong. Because of this we hired an independent party to install a new cleaner HVAC system and we found that it was built in such a way as to cause the ventilation system to be blowing insulation from the attic, industrial grade chemicals and toxic mold on us. The kitchen island was built improperly and the piping systems are installed improperly which means that it'll probably perpetually leak no matter what happens according to an independent plumber we had out here. Altura Homes will not reimburse us or lift a finger to help with these issues so we've had to pay for repairs on our own so far. None of the associates they've had out seem to remotely care about the health issues my whole family is experiencing from their negligent homebuilding. In fact, the advice of one of the bought and paid for HVAC technicians they brought out here was that we should duct tape the system a little more tightly to help it operate better lol. Several of our neighbors have been complaining of whopping issues with their plumbing, flooring, foundations and HVAC systems in brand new homes that Altura Homes has let gone unaddressed. I beg anyone reading this review to not purchase a home from Altura Homes and this company should be splintered, scattered to the winds and devoured by hyenas for their inhumanity and indifference to their customers. Their homes are absolutely not worth the steep price tags for embarrassing amount of tomfoolery and corner cutting that goes into them. I'm sure that every negative word that's ever been spoken about Altura Homes rings truer than any seeking customer could imagine. I absolutely want to prevent anyone from going through what I've gone through and will do anything possible to push back against this corrupt and greedy company.
P.S.
These videos show how much they screwed up our HVAC system.

Recommendation: Avoid like the bubonic plague.

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7:59 am EST
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Altura Homes This what I pay hoa dues for services needed.

I would give these people zero stars if possible. I have been going back and forth with them months via the HOA Gulf Professional Property Management, Inc a builder left dirt in the bar ditch before they took over and the management company refuses to address the issue. They act like they do not understand what a bar ditch is and I explained to them is is causing the water not flow down the bar ditch like is should, have explained to them it is has existing utilities in the bar ditch so it is a utility easement and this is part of their job duties to make sure things like this are working properly. They keep telling it is my responsibility and I told them it is not on my side of the property line and get this they asked me to send them a copy of my survey showing where the property lines are and get this this why I know they do not do site visits like they should the property lines are marked (STAKED) between my property and my neighbors! The issue could be corrected in about fifteen minutes.

This review is looking pretty epic! Nice!

Desired outcome: Correct the issue only takes about fifteen minutes

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2 Altura Homes Complaints

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5:36 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, We commissioned Altura Homes to build our home and it was finished the first week of October 2011. Shortly after we closed on our home and just barely moved in for a couple of weeks, the home began showing cracks in many places: walls, corners, ceilings, above doors frames and ceiling nail popped out…. There were other problems such as many doors were...

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Is Altura Homes Legit?

Altura Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Altura Homes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Altura Homes is known for their high standards and safety. If you're thinking about dealing with Altura Homes, it's wise to check how they handle complaints.

Altura Homes has claimed the domain name for alturahomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Alturahomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alturahomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The website belonging to Altura Homes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of Altura Homes complaint handling

Altura Homes reviews first appeared on Complaints Board on Mar 27, 2012. The latest review My Altura Homes Experience. was posted on Dec 4, 2025. Altura Homes has an average consumer rating of 1 stars from 3 reviews. Altura Homes has resolved 0 complaints.
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Altura Homes Category
Altura Homes is ranked 405 among 486 companies in the Residential Sales category