The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
LG Washing Machinelg mod. wp-9246

LG Model WP-9246, Cover No. HIPS -3550 EU1014 Broken for last 4 months. Complaint Logged at LG CSC Dharamsala, Kangra HP-176215 in the month of April-2009. I also visited personnaly the CSC but every time it is learnt that spare required is not supplied by the Company. Kindly look into the matter and arrange the servicing of above mentioned product please.

Regards...

Suresh Kapoor
Type-II/3 New Postal Colony Dharamsala-176215 (HP)
Contact:- [protected]

Responses

  • Mr
    Mr.Tapendra Pratap Jun 03, 2016
    This comment was posted by
    a verified customer
    Verified customer

    After repeatedely complaints nobody had bother to solve the problem.It means that LG is just bother to sell its product at any cost wheather the product is worth or not. Besides this the service which they provide is useless that hardly any follow up of the complaint is is done.I request all the buyers looking to buy a washing a machine should never think of buying any LG product in life.There are many more brands which provide worth services any the products are good.Useless brand and useless service.

    0 Votes
  • Vi
    victim of LG Products Jun 03, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a front load LG washer in July of 2011, 4 months later my washer started shakeing and vibrating violently they sent a company out to replace motor and barrings. The washer is still vibrating and shaking violenty have called LG they sent another company out which reported the same thing is still happening. I have yet to hear from LG after several calls to speak to a supervisor. I called 15 minutes ago and ask to speak to supervisor they told me he was on another call and could he call me back, I told them no because I have been waiting on a return call since last week and a response to the last company that came out here. It sounds to me like LG is just in it for the money once they sale you a defected product they disappear and look to sale more defected products.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.