LG Appliances — product and service
Purchased LG dishwasher less than 1 year ago. Stopped working and 4 service calls, 2 different service companies, 2 motors, control panel, wiring harness replaced- still not repaired! First serviceman broke the brackets that hold the machine to the cabinet so now it falls out when opened! Very dangerous!!
After over 16 hours of waiting for repairmen let alone the time they spent trying to assess and make the repair, am told ANOTHER 2 service calls will need to be made!!! That translates into 8 more hours of my wait time when the original problem was never fixed. They refuse to replace the machine. More importantly, they DON'T CARE THAT MY SITUATION IS DANGEROUS AND WILL SEND OUT A SERVICEMAN IN A COUPLE OF DAYS BUT CANNOT GUARANTEE THE PARTS ARRIVE IN TIME TO FIX THE MOUNTING PROBLEM!!! PROBLEM ONGOING FOR OVER ONE MONTH!!!
DO NOT, I REPEAT, DO NOT PURCHASE AN LG APPLIANCE. THEY ABSOLUTELY DO NOT CARE ABOUT CUSTOMER SERVICE, THEY ONLY WANT TO MAKE A SALE!
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