Levin Furniture — sofa
For an entire month I had been trying to get an answer on what to do about my sofa that had an obvious defect in the material. It blistered up and then eventually tore apart.
After several phone calls and emails with photos I was finally told that it is not covered under warranty and I would be responsible to pay for any repairs.
The customer service is terrible when you are trying to reach them by phone or email. I was originally told that it would most likely be covered but then after weeks of silence I called again to speak to someone else who told me no it is not covered.
I WILL NEVER MAKE ANOTHER PURCHASE FROM LEVIN FURNITURE!!!
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