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LBC Express review: delivery team 2 cebu city, cebu 21

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Author of the review
1:29 am EDT
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I should be receiving my package on July 19, 2019, but the delivery team won't call or text me if he or she is now on the wait or in the process on delivering my package but still they don't, I called the customer service on July 20, 2019 to check the status of the package if they will deliver it or put the package to the IT PARK LBC Branch CEBU CITY, CEBU so that I can pick it up myself but they said they will deliver the package and it's the initiative for the delivery team to contact me but still they don't and now I am so frustrated because today I still did not receive any response from the team or LBC the status of my Package. I like LBC before because they will really contact the primary contact of the package, but today? i hate it! The tracking number of the package I'm talking about is [protected]. I will be happy if they will just put the package in the nearest branch that I can go to and that is the IT PARK LBC BRANCH

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21 comments
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Rea B Tagupa
, US
Mar 11, 2024 1:18 am EDT

Please ko deliver Nas Bohol akung parcel mga sir huhuhuhu Kay order na akua Pana ipanghatud sa akung mga customer 😭😭😭 TN [protected]

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Dahna Ceniza
, US
Feb 21, 2024 7:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Follow up ko lang yung parcel ko na nasa cebu delivery team 2 pa deliver napo asap

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Maria Virginia Lituanas
, US
Jun 10, 2023 5:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

LBC cebu, please ko transfer sa Grand Mall Lilo.an LBC branch ang ako.a package kay pick upon nalang naku...dugay nani naabot pag June 6 ang delivery date ani until now June 10 wala pa na deliver..ang rason sa delivery boy wala daw katoltol sa address nga naka butang...haha pagsure mo oi or getapulan lang mo ug deliver?!..palihug nalng ko transfer ana kay ako nalang na pick upon...

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Kelvin09
, US
May 30, 2023 9:36 pm EDT
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This LBC service is worst than any courier in the Philippines. I was expecting that my package will be delivered 3-5 days after their Cebu Hub received it last May 19th, but until now the status is still the same. What's the problem LBC? I thought that you live by your slogan " We Live To Deliver "?

I already sent email to your customer service team but still didn't get any updates from them. Really disappointing service that you make LBC... very very disappointing!..

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Wynie Esic
, US
Mar 02, 2023 7:48 pm EST

super bagal tlga magdeliver ng LBC cebu ..unlike sa ibang lugar .. STUCK UP yung package ng ilang araw bago sila magupdate

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Phil Jewel
, US
Dec 11, 2022 6:13 pm EST

Lbc worst customer service. Just try contacting their telephine numbers ir messenger.

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jose r.villarino
minglanilla,cebu, PH
Nov 15, 2022 1:22 am EST

good day. i think opening up and sharing this would benefit LBC and its clients. i was trying to contact landlines including a cell number listed under fuente branch it did reply but said it is not LBC so i didnt force the issue. this has something to do wd LBC DELIVERY PERSONNEL. SO I WOULD APPRECIATE ANY LBC PERSON TO CONTACT ME SO I COULD AIR OUT MY SENTIMENT AND HEAR ME NARRATE WHAT HAPPENED.IM FROM MINGLANILLA CEBU HERES MY NUMBEER [protected].THANKS

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Redzter
, US
May 23, 2022 10:51 pm EDT

Hello, may I please ask where is the CEBU DELIVERY TEAM 2 located? So we can just pickup the package ourselves? Thank you.

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Abi Vikraman
, US
Nov 20, 2022 9:38 pm EST
Replying to comment of Redzter

Hello po. Did you find out where is it located? My parcel is stuck there.

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Crodua Phoebe Marie
, US
Mar 17, 2022 9:52 pm EDT

hi why naman in my receipt my pick up date is today march 15 to 18,2022 why naman

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Torrejas John Loid
, US
Feb 26, 2022 8:12 am EST

LBC Express- Cebu delivery team 2 Wala pa nako ma received ang gipadala gikan Bohol, importante Kaau na I hope nga ma deliver nana Kai need nako

Address: GATE 2 CAMP LAPULAPU APAS LAHUG CEBU CITY

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Casiusly
Cebu City, Cebu, PH
Nov 28, 2021 7:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Good Morning Mam/sir. Waiting Po Ako na madeliver sa address ko Po Ang package ko. Naka tanggap Po Ako ng text Noong November 27 2021 mula sa LBC na ideliver daw po nila ung parcel ko sa address namin, Bali COD Po un, pero wala naman po sila nadeliver po saamin. Still waiting Po Ako na madeliver nyo ung parcel ko sa address po namin. Ni track ko ang parcel ko sa LBC trucking #, yan po nakalagay, nasa Cebu Delivery Team 2 daw po ung package ko. Noong November 26 2021 pa nila nakuha ung package ko po. November 29 na ngayon, still waiting ako mam makuha ko ung package ko po. Or mismo puntahan ko nalang sa LBC Cebu HUb sa Mandaue. Please LBC action Center, tulungan nyo ako Mam sir madeliver nila package ko po. Sorry po sa abala. Thank you in Advance po

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Athea Blanche
, US
Mar 02, 2021 4:19 am EST

Hello po! I would like to follow up my delivery because i have been waiting fori t and it should be shipping today. Please lbc.

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Jin yvo Spartan
, US
Nov 08, 2020 6:58 am EST

Until now still waiting for the deliver.. Follow up lang ko sa akoa item...

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cherryzhe32@gmail.com
Kaohsiung, TW
Nov 03, 2020 6:52 am EST

According to Lbc kaohsiung already forwarded to cebu team last oct 22, 2020 then why wa paman until now na deliver ako package?11 days na den when nyo pwd mahatid?

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Naneth Puerto
, US
Oct 08, 2020 1:58 am EDT

Pls drop my parcel to Rose pharmacy fuente, nagbilin nku payment, ky graveyard aku wrk schedule, pls do something regarding this matter mam/sir I'm waiting for so long of this package, , ,

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Naneth Puerto
, US
Oct 08, 2020 1:55 am EDT

Gud afternoon mam /sir follow up ko lang sa parcel/package frm jayson Pua na tract na nku rcv frm Cebu delivery team 2 last Oct 2 but until now wala pa jd naku narcv, nagleave ko contact # but even call wala, asa nmn intawn aku parcel pls do an actions regarding this I'm waiting for so long,

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Ayn Alcala
, US
Sep 07, 2020 3:36 am EDT

Hello DeliveryTeam 2,

The parcel with tracking number [protected] is not delivered yet to the recipient. First reason was that address cannot be located or closed. But other documents (also sent through LBC) were delivered to the same address. How come this parcel cannot be delivered?

Please process or at least make an effort in contacting the recipient. The receiver is already expecting said delivery since 20 August 2020.

Thank you.

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Kayee Olaivar
, PH
Jul 20, 2020 6:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

July 15 since I track my parcel on lbc until now no call or text coming from cebu team 2. omgod until when I can wait for it be responsible please my item is on the trap when would you delivered it. im waited for too long days

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Estrellona
, US
Jun 22, 2020 9:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi LBC, PLEASe deliver asap this tracking number [protected] . Receiver is Nessie Jane Montejo. She had waited that parcel for almost a month now.

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Genevie Eres
, US
Nov 27, 2019 7:28 pm EST

How can we pick up this item because it's an urgent papers. The problem there is the Room cause the address and building was the same but we transfer to the room 401 then they put there is in room 110. Please also LBC team kindly ask the guard if the company is still there just like what happen now we are in the same building but we just transfer to the other room. Please assist thanks.

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