LBC Express — Not receiving my collection of money
Hi I would like to seek assistance to file a complaint against LBC.
Please help. They are not remitting my payment collection and that money of mine has been with them more than 2 weeks. I placed a delivery of an item ordered to me by a certain buyer in Parañaque, it is Cash on Delivery transaction. It was delivered to the buyer on August 10, 2020. The payment of buyer was received by LBC and It should've been transferred to my bank account within 3 days after successful delivery. However I haven't received anything and they keep on telling me that it is still for validation of Union Bank. Upon calling Union Bank, there is no validation needed and LBC should've deposited it already to my bank account since they got my details and account number correctly. It seems that LBC has really taken no action at all to my concern and has no plan on giving back my money which has been already long overdue in their hands. I've been calling them and giving me no concrete result nor answers. My nanobusiness has been on pending because they've been putting on hold my money which is to be used as capital for my business. Their customer service is very bad also. It takes me hours to be able to speak to their agents yet a waste of time since none of them are helping me anyway. PLEASE HELP ME.
Here are my details:
Name: Cherry Ann P Silva
lbc Trans. Ref#: [protected]
Contact No.: [protected] /[protected]
Praying to hear/get a positive response on this matter. Thank you and God bless!
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