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La Quinta Inns & Suitesbedding, linen and service

1
N Aug 05, 2018 Review updated:

I checked in at the hotel approximately 1:30am. When I stay at any hotel I always check the bed linens because of a high case of bed bugs. As I pulled the sheets back they had all kind of spots and stains and to top it off it also had blood on the sheets. I immediately went down to front desk to see what could be done because the phone did not work in the room. Front desk said there was nothing they could do until morning when the manager came. They did not have any rooms left so it was a pull out couch in room and it was hard as a brick. I called this morning to speak with manager and he refused to speak and asked to send him the pictures. I sent the pictures to see if he could accommodate our stay or refund. Have not heard anyrhing else from manager.

La Quinta Inns & Suites
La Quinta Inns & Suites
La Quinta Inns & Suites
La Quinta Inns & Suites
La Quinta Inns & Suites
La Quinta Inns & Suites
La Quinta Inns & Suites

Responses

  • 1
      Aug 10, 2018

    Similar experience--bed was soaked with urine--not damp but soaked. Manager refused to speak with me. Called customer service and was told someone would contact me within 48 hours. Hopefully I will receive a call.

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