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Pharmacy
I am prescribed a cetera (controlled substance). It is my understanding you cannot call ahead to refill such prescriptions until 3-days of due date. On 1/11/20 my doctor called in a prescription refill. I hadn't received a response back from the pharmacy and called on 1/13. The pharmacy stated they were in receipt of the script and it would be ready that...
Read full review of KrogerKroger owes me money and has not refunded me since December
Kroger owes me money for the following: 12/16/20: Ordered groceries to be delivered that totaled $122.72. They were never delivered to me. Compliant no [protected]. Received money back on 1/4/21 for $122.72 and another $122.72. They took 122.72 back on 1/5/21 which is fine, but then they just took another $122.72 back on 1/11/21. So they still owe me...
Read full review of KrogerLisa Sparrow
We shop at Kroger all the time. I am actually disabled the staff here at Kroger in Davison is awesome. but on Sunday dec 27 a little after noon. There were no 2 liters of Diet Pepsi, my husband kindly asked the Pepsi guy who was there if he could bring some Diet Pepsi 2 liters in The Pepsi guy was huffy and really rude it's sad because Kroger works hard to...
Read full review of KrogerOcean spray purchased at kroger marietta, ga 30062
To:you Details
How can we help:I have a problem
Are you contacting us about a specific product:Yes
Product Details:Diet 5 Cran-Grape [protected] BB21AUG21
Subject:Red soft jell-like objects in drink
Description:Looks like a "jell Pill" cut in half
Title:Mr
First Name:THOMAS
Last Name:BOERSMA
Address:1177 Highland Drive, Apartment, suite, unit, building, floor
City:Marietta
US State:GA
Country:USA
Preferred Contact Method:Email
Phone:[protected]
Zip:30062
Email:[protected]@aol.com
Confirm Email:[protected]@aol.com
Receive Promotional Material:False
Form Type:Ocean Spray Contact Us Page
Desired outcome: Determine what the opject is in the juice
Display. Rude customer service.
Pick up a script after receiving a text. Rung up by the person tshe said I had to come back as pharmacist was in lunch. Was a sign detailing pharmacy lunch pharmacist did come over and told me she was in lunch she was entitled too but would check me o. I am a senior citizen terrified to come into a store was forced to wait. I am so disappointed I was told...
Pharmacy
Please tell me why kroger pharmacies are so understaffed! I called in a prescription refill yesterday and much earlier today. Neither of the prescriptions have been filled. I called and the technician says they are behind. If I go in the store to pick up the meds I will have to wait in line for an extended length of time. It's because they are so...
Read full review of Kroger and 1 commentManager
It all started when I transferred from Kroger 1670 Scenic Hwy, Snellville GA 30078. At that store I was in trained as a service station attendant, where I completed my training. One night as I was closing down and taking the key to the main store, I encountered a car approaching me several times. The car was circling around the area a lot. Immediately fear...
Read full review of KrogerDigoxin
My kroger, here in louisville. I have a kroger perscription card, which has the good rx emblem on it, wants to charge me over 52.00 for a 90 day supply. When I bring up the good rx app up it shows a cost of 20.80 for the 90 day supplyl. I showed this to the clerk and she said she has to charge their price because the good rx price is not a for sure price...
Read full review of KrogerPharmacy
First, I'd like to state that I only chose kroger Hillsboro Pharmacy because it was relatively close to my home, only 14 miles... I've been dealing with the delays and ridiculously slow lines for almost 2 years. Picking up prescriptions here means you have to have at least an hour of time to kill, because you're not getting anything in less than an hour...
Read full review of KrogerPharmacy
Called regarding a problem with pet prescription. Associate told me Good RX did not cover pet prescriptions any more. I asked when this stared and was told a good while ago, but yet they covered it last month. I called Good RX they looked up medication, quantity and dosage and told me it was covered. Called back, same associate answered told her what I...
Read full review of KrogerApp coupons discriminate against the poor and elderly
we were charged more for our food than the person in line in front of us, who had a cell phone will phone coupons.
This is discrimination. racist, and bigoted towards the poor and elderly. Any product offered for a discount must have same offer to the entire public.
Researching law suit and other avenues to correct your discriminatory app coupons policy.
YES! Need a class action lawsuit against them. Discriminated against the elderly, the poor, illiterate and non english speaker.
Kroger Brand Frozen Chopped Spinach
I purchased a bag of frozen spinach and went to prepare it as directed. I noticed something fuzzy and assumed it was mold. When I picked at it, it was a mouse head(whiskers, hair, nose, skull, eyes and all).
Fred myers pharmacy in richland washington
Pharmacy in Richland Washington has by far the worst customer service I have ever had in my life the representatives behind the counter are completely rude snooty and very disrespectful to the way they talk to their customers they make people feel like they're a burden and like we are wasting their time so you almost feel bad going to get your Prescription...
Read full review of Krogercustomer service
I have never experienced as bizarre as customer service regarding click list fraud charges at Kroger. I have had issues since June, 2019 and 3 pages of notes and phone numbers trying to get this resolved. Since I order for my elderly mother also, her card is also blocked from being used for click list. I think this is totally unacceptable and unethical. I have always thought so highly of Kroger, but definitely not anymore. I expected more and I am completely disappointed in Kroger. I am so upset I wish I had an elephant tranquilizer!
Fuel rewards
Kroger executive management has made the decision not to allow fuel points to be rolled over more than 3 times per year, in the middle of a global pandemic! This is totally unethical and they have lost a long time customer to safeway because of this decision. I have over 9000 points that will be gone after aug 31st, 2020. This is just another example of kroger being capitalistic pigs. Goodbye forever.
Springdale milk kroger brand
I have started buying kroger brand milk, springdale... The last 2% gallon I bought was spoiled and chunky 2 days before the expiration date. I figured well 2 days off, that's not terrible... So this time I bought a gallon of the springdale whole milk. I even made sure to choose a date that was furthest out. Aug 16, 2020. Today is the 10th... I bought this on the 6th. Well just a few minutes ago I went to pour some milk, it wasn't chunky yet but it smelled a bit off so I tried it.. It's spoiled already! My refrigerator is working fine so it's got to be this brand. I'll for sure never be buying this brand again!
security guard
I have shopped at this kroger for over 20 years. I spend at least $600.00 a month. There is the normal security guard out front and Today in the 90 degree heat with humidity he had lady in her 80's with oxygen wait in the line, four customers came out and he still did not let her go in! Some days when you are really busy he sits in side letting everyone through other days like today when the parking lot is not even full he feels the need to restrict customers from coming in. I first went to value center grocery store today with a packed parking lot and smaller building then this Kroger and saw no problems. I am willing to drive 5 miles to Value center instead of 1/2 mile to Kroger. He also had customers waiting in line to return bottles I checked the bottle return area and there was only 1 customer in there! I dont get this. I surely would not recommend your Kroger at this time! I get that at this time we have to be careful, but I think this is going to far! Exactly how many people are permitted at a time or is it just when he sees fit to let customers come in.?
Customer service
I am complaining about the recent move to not give change at store in my Area Denton, Tx. What the comapany is doing is stealing from their customers and can also be seen as racist as the customers it effects the greatest. The company decided to round up in not giving change so if you pay in cash and your bill is 20.01 you owe 21.00 This is blantent theft of the customer. If they want to make you not use change the company is the one who needs to take the hit not the customer. This can also be seen as extreeme racism as the people it effects the most are low socio-economic families and in out area that is African-Americans. It is sad that a company tries to increase their profit this way in the times we are in, in this country.
Pharmacy
Ran out of diabetes meds on 07/13. Doctor sent new script to kroger's montgomery on 06/15, but they didn't get around to filling it till after 5pm on 06/18. When I went to pick up, a few minutes later, I was told the price was $385. I told them I couldn't pay that! It was wrong as I had coupons on file and insurance that kept it at $10 per month. The staff...
Read full review of Kroger and 7 commentsIncorrect filling of prescription
I am a diabetic and have been prescribed 44 units of Tresiba every day. I have Escript insurance which provides for a 30 day supply. The last two times I had the prescription filled at store [protected] they tried to give me one flex pen and told me the Governor was limiting insulin so there wouldn't be a shortage (they ended up giving me two). The next time...
Read full review of KrogerAbout Kroger
Kroger is known for its commitment to quality, value, and customer service. The company offers a wide range of products, including fresh produce, meat, dairy, bakery items, and household essentials. Kroger also has its own line of private label products, which are often priced lower than national brands but are of comparable quality.
Kroger has also been at the forefront of innovation in the grocery industry. The company was one of the first to introduce a loyalty program, which rewards customers with discounts and other perks for their purchases. Kroger has also invested heavily in technology, including its ClickList service, which allows customers to order groceries online and pick them up at a designated location without ever leaving their car.
In addition to its retail operations, Kroger is also committed to giving back to the communities it serves. The company has a long history of charitable giving, including donations to local food banks and disaster relief efforts. Kroger also supports education and workforce development programs, as well as initiatives to promote sustainability and reduce food waste.
Overall, Kroger is a trusted and respected brand that has been a staple of American retail for more than a century. With its focus on quality, value, and innovation, Kroger is well-positioned to continue serving customers for many years to come.
### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.
Overview of Kroger complaint handling
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Kroger contacts
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Kroger phone numbers+1 (866) 221-4141+1 (866) 221-4141Click up if you have successfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (866) 221-4141 phone number Click down if you have UNsuccessfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (866) 221-4141 phone numberCall Center+1 (513) 762-4000+1 (513) 762-4000Click up if you have successfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (513) 762-4000 phone number Click down if you have UNsuccessfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (513) 762-4000 phone numberCorporate Switchboard
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Kroger emailscustomerservice@kroger.com100%Confidence score: 100%Support
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Kroger addressThe Kroger Co., Customer Relations, 1014 Vine Street, Cincinnati, Georgia, 45202-1100, United States
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Kroger social media
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